NB tires in Concord - WARNING damaged my 2 pc bbs wheels
DO NOT GO TO NB TIRES EVER UNLESS YOU WANT YOUR RIMS DESTROYED
· Called Tom at NB tires to confirm that I can have tires removed from my RARE 2 pc 19" BBS Montreal Wheels.
· I confirmed 3 times with him via text and conversation that I do not want any marks on the wheels, especially in the barrel with tire machines create the bite marks. In addition, I told him it needed to be reversed dismounted. Tom's says yeah no problem, we have the plastic guiders to ensure no marks.
Should have saw the red flags when I dropped them off:
1. Cramped single garage space with 4 monkeys working
2. Customer with her toddler running around the shop no care in world of safety and a clear violation of safety
3. Told me to leave my $4K BBS outside and he would get to it (already worried)
· So I dropped them off at 1220pm...stacked with cardboard between each wheel. I get a text back at 1:34pm saying it was done. So clearly they didn't take a lot of time to remove.
· When I arrived to pick up, of course there are 2 damaged rims / chrome trims. I'm sure they hoped that I wouldn't notice but given that they attempted to hammer the trim back down, that made it more obvious
· NB response: DENIAL DENIAL DENIAL - "it was like that before" "Oh trim was coming off" "I didn't do those ones"
· I have pictures before their pathetic attempt to remove the tires
· He pretends he'll pay for the repair to get me to leave.... "Yeah yeah go to Leprechaun and get an estimate"
· I finally sourced the replacement trim in the UK for 109 pounds and I send it him and this is what he sends me back, a lame ass waiver or disclaimer that they are not responsible for damage?
. you should be receiving my small claims court notice soon read more