Clerk was so rude. She couldn't give me 2 minutes to look through my documents for proof of id for…read moremy 5 year old son because the one I brought was from last year and it needed to be from this year. Instead I had to leave and make another appointment 2 weeks out when I know I had proof on me but she wouldn't let me find

Not very helpful the security stuff send me back to make an appointment which I try for more than…read more2 hours on the telephone no body answer he was rude 100% they don't deserve one star

Came to get my passport but silly me didn't bring a check or money order…read more On to the bank I go. But there is a Post office walking distance if you want a money order

This review is long overdue but I came in here a few months ago. The gentlemen in security is…read moreamazing! This review is not for the building or security but for the records office where you can get your birth certificate. I went in and a lovely lady assisted me. She was polite and friendly, advised me of the process and so I completed it. After I took everything back up to her, she advised me it would be a quick wait and to have a seat. At the time, I was on disability due to a previous TORN MCL injury, so I could not stand long. Mind you, I even had a minor limp. I was told I could have a seat by the nice representative processing my request. As soon as a I sat down, some guy who was not even ASSISTING me that was behind the glass, told me I needed to stand up and wait for my turn? Despite me already being assisted but everyone else was sitting? Just because one had a child and another was elderly.... why couldn't I sit down? I felt this rep needs a refresher in disability rights and to learn how not to discriminate. Not ALL disabilities can be seen by the naked eye. I am not the type to argue especially in a government/city building so I stood up and when the lady noticed this, she quickly tried to process my request to get me in and out. After a few minutes, I sat back down because of the pain I was feeling in my knee. The man, however, needs an attitude check and a reminder by HR to leave your problems at the door when clocking in to work. If the process is to not sit (which doesn't make sense.... not everyone can stand for long periods to fill out forms oR at the computer) then you should be mindful of that. Have some signs up maybe if that's the policy !

idk why the irs has buildings or people even working when they dont try to help you with anything…read more its fucken wrong when u have to keep proving to the irs that your kids are YOUR kids. i had an appoinment at 8:30 the receptionist didnt even let me see anyone because my case is being audited from KANSAS . so basically i cant do anything about it i been calling for months now and still no answer from the irs am always on hold. this system is so fucked up so much for trying to help people.

I'll first start with the Latina lady at the front desk who is always helpful and polite when I had…read moreto go into that office for any reason. However, the newest employ Yen Lee is incredibly rude, condescending and just outright unhelpful. This Yen Lee talked over me the entire time refused to help me in anyway and stated I had to wait till IRS contacted me before anyone in the office would help me. At this point because I can't get help in person from the IRS nor get a live human on the phone to answer questions from the IRS. If I were a cooperation or a millionaire no questions asked, and I'd get my refund with in 24hrs. As no one at the federal government level in the IRS has time to assist the average person I've reached out to my state congress men Jerry McNerney in hopes of getting answers from the IRS. TAXASTION WITHOUT REPRESENTATION IN 2022 CALIFORNIA

Low rating for a couple reasons. On Mondays, they have pickle ball in the basketball gym, I believe…read moreat 11:30, pickle ball is over. I asked the person working if the gym would be open for basketball afterwards, she responded that it's not scheduled (?) How exactly is it not available? It's a gym, no additional staffing required, lights are on, nothing else scheduled for the gym, why isn't it available? Second reason for only one star, when you call the number listed in Yelp, you are directed to a city of Stockton answering machine where you need to remember the last four digits so you can enter them to finally get through to the gym. Why don't they have a direct number?

Hoops, you're covered, want to mix a music tape...they got that....arts and crafts....yo yo,…read moreweights, yayaya, cardio-got it, a safe place for kids to hang out when they're not at school-totally, how bout when they have one of their many breaks, can do-and for bucks most parents can afford....our city - doing it's part in keeping the youth of our community occupied, safe and enjoying the valley life!

They are literally worthless!! Iv had to break into my house multiple times hoping my backyard. I…read moretook out a Bebe gun 1 time they surrounded my house. Today I had someone hope into my backyard they beat me up I called 4 times 1 time guy hung up second girl hung up on me as well thankfully Cathy stayed on the phone with me. By the way by face is battered cops paid no consideration actually tried to turn me into a suspect because they had injuries as well. By the way it was an hour until they arrived I would be dead!! Are you serious get it together!! I hate Stockton police department. Literally useless cops I don't feel safe & you guys don't protect & serve!!

Thanks for nothing as usual. Got followed home the other night and called to report an aggressive…read moreroad rager trying to assault me and my vehicle. She even left damage and what did I get? Nothing. No help, no calls back, no cops on their way as she followed me for MINUTES, nearly ten to be specific. They had the audacity to tell ME not to break any laws while maintaining distance from the aggressive driver... Probably the last time I call the cops out here, they never ever show up...

Front desk Social Security employee(Carmen) at the Lodi office needs more OJT(on the job training)…read more My wife needed to add a middle initial to her social security card to match exactly her drivers license and the social security employee (Carmen) told us that she needed all original copies of birth certificate and birth certificate translation and gave us an appointment for two days later. My wife went to talk to the same lady the next day to see if she could change the time of the appointment and Carmen was rude and said what appointment? I'm not going to work the front that day. So my wife drove all the way to Sacramento to get an original birth certificate at her country's consulate and brought it back and another lady(Mrs Fisher) who assisted her, and told my wife she didn't need the originals, that copies were fine just to add a middle initial to the social security card. Mrs Fisher provided much better service and was nice, not rude at all like Carmen. All the unnecessary time, gas, money and frustration and unnecessary rudeness because of an incompetent lady(Carmen) that does not know her job and gives incorrect information. Incredible. Fire or retire her.

I've got to say. Fast, efficient, friendly. The security guard was very typical, kind and doing his…read morejob. I waited barely a minute after I checked in and they were ready for me at the desk. The clerk was kind and quickly moved me along. Overall I was in and out in less than 10 minutes! A better experience than I was anticipating based off of previous reviews.

Efficient service with kind staff. WIC store located next door and ample parking. The pictures…read moreposted are deceiving; waiting room is big with toys for children along with a tv to watch. Wait time not too bad; waiting is part of today's life.

Hello, I scheduled an appointment last week for a phone interview consultation for today in the…read moreManteca, California office. The employee that I spoke to her name is ' IRENE' I explained to her before that I have short-term memory loss and when I speak that sometimes I'm unclear!! Me. Irene was very patient with me and explained the process in great detail. Ms.Irene took the extra time and I truly appreciate this employees refreshing professionalism. Even though I was not eligible for any disabilities, it's still refreshing to have such a professional government employee. Hopefully this is recognized by the management or SACRAMENTO Headquarters ( Social Security Department ) May somebody give my regards to such a great employee

I thought I would come in here and there would be long lines. Nope. There was only two people at…read morethe window. You sign in on the little machine. They give you a number. Then they call you and I want to say we didn't even wait. Five minutes. It was really quick and the lady was very helpful.