Clerk was so rude. She couldn't give me 2 minutes to look through my documents for proof of id for…read moremy 5 year old son because the one I brought was from last year and it needed to be from this year. Instead I had to leave and make another appointment 2 weeks out when I know I had proof on me but she wouldn't let me find

Not very helpful the security stuff send me back to make an appointment which I try for more than…read more2 hours on the telephone no body answer he was rude 100% they don't deserve one star

Came to get my passport but silly me didn't bring a check or money order…read more On to the bank I go. But there is a Post office walking distance if you want a money order

This review is long overdue but I came in here a few months ago. The gentlemen in security is…read moreamazing! This review is not for the building or security but for the records office where you can get your birth certificate. I went in and a lovely lady assisted me. She was polite and friendly, advised me of the process and so I completed it. After I took everything back up to her, she advised me it would be a quick wait and to have a seat. At the time, I was on disability due to a previous TORN MCL injury, so I could not stand long. Mind you, I even had a minor limp. I was told I could have a seat by the nice representative processing my request. As soon as a I sat down, some guy who was not even ASSISTING me that was behind the glass, told me I needed to stand up and wait for my turn? Despite me already being assisted but everyone else was sitting? Just because one had a child and another was elderly.... why couldn't I sit down? I felt this rep needs a refresher in disability rights and to learn how not to discriminate. Not ALL disabilities can be seen by the naked eye. I am not the type to argue especially in a government/city building so I stood up and when the lady noticed this, she quickly tried to process my request to get me in and out. After a few minutes, I sat back down because of the pain I was feeling in my knee. The man, however, needs an attitude check and a reminder by HR to leave your problems at the door when clocking in to work. If the process is to not sit (which doesn't make sense.... not everyone can stand for long periods to fill out forms oR at the computer) then you should be mindful of that. Have some signs up maybe if that's the policy !

The irs gives you phone numbers that can never be accessed to talk to a live person. I was on hold…read morefor 2hrs and 38 minutes and so e one answered and said I was at the wrong area. He wouldn't transfer me and said I had to call a number that I was on with. I filed my taxes in February and CB in April they sent form CP05 and every time I call it says call back the next day. It said if I didn't hear anything call back after 60 day. Now it's been 115 days and still no letter or information. I check the refund on line and it gives the same message every when you call. They make it very difficult to get information. My bills are suffering With mom with a brain aneurysm and a sister with 3/4 brain dead at birth and having a stroke at 51 years old. I shouldn't have to wait on something I earned. What can improve is to have the government be more accountable. This is probably a trump thing and he's not goi g to bully me

idk why the irs has buildings or people even working when they dont try to help you with anything…read more its fucken wrong when u have to keep proving to the irs that your kids are YOUR kids. i had an appoinment at 8:30 the receptionist didnt even let me see anyone because my case is being audited from KANSAS . so basically i cant do anything about it i been calling for months now and still no answer from the irs am always on hold. this system is so fucked up so much for trying to help people.

Low rating for a couple reasons. On Mondays, they have pickle ball in the basketball gym, I believe…read moreat 11:30, pickle ball is over. I asked the person working if the gym would be open for basketball afterwards, she responded that it's not scheduled (?) How exactly is it not available? It's a gym, no additional staffing required, lights are on, nothing else scheduled for the gym, why isn't it available? Second reason for only one star, when you call the number listed in Yelp, you are directed to a city of Stockton answering machine where you need to remember the last four digits so you can enter them to finally get through to the gym. Why don't they have a direct number?

Hoops, you're covered, want to mix a music tape...they got that....arts and crafts....yo yo,…read moreweights, yayaya, cardio-got it, a safe place for kids to hang out when they're not at school-totally, how bout when they have one of their many breaks, can do-and for bucks most parents can afford....our city - doing it's part in keeping the youth of our community occupied, safe and enjoying the valley life!

best police service provided me these officers found my stolen car from a food truck left turned on…read moreand gone picked up my food and a men who is waiting to left car abondene on and steal my car and run away on freeway these officers found my car in downtown Stockton good thing is I remember my license plate number and they caught this person in 10.15 minutes from downtown Stockton also left on the place where car found really appreciate Stockton PD for your best services this is my work car i found back and i m on road again thank you officers good memories for me with these cops

They are literally worthless!! Iv had to break into my house multiple times hoping my backyard. I…read moretook out a Bebe gun 1 time they surrounded my house. Today I had someone hope into my backyard they beat me up I called 4 times 1 time guy hung up second girl hung up on me as well thankfully Cathy stayed on the phone with me. By the way by face is battered cops paid no consideration actually tried to turn me into a suspect because they had injuries as well. By the way it was an hour until they arrived I would be dead!! Are you serious get it together!! I hate Stockton police department. Literally useless cops I don't feel safe & you guys don't protect & serve!!

I've got to say. Fast, efficient, friendly. The security guard was very typical, kind and doing his…read morejob. I waited barely a minute after I checked in and they were ready for me at the desk. The clerk was kind and quickly moved me along. Overall I was in and out in less than 10 minutes! A better experience than I was anticipating based off of previous reviews.

Front desk Social Security employee(Carmen) at the Lodi office needs more OJT(on the job training)…read more My wife needed to add a middle initial to her social security card to match exactly her drivers license and the social security employee (Carmen) told us that she needed all original copies of birth certificate and birth certificate translation and gave us an appointment for two days later. My wife went to talk to the same lady the next day to see if she could change the time of the appointment and Carmen was rude and said what appointment? I'm not going to work the front that day. So my wife drove all the way to Sacramento to get an original birth certificate at her country's consulate and brought it back and another lady(Mrs Fisher) who assisted her, and told my wife she didn't need the originals, that copies were fine just to add a middle initial to the social security card. Mrs Fisher provided much better service and was nice, not rude at all like Carmen. All the unnecessary time, gas, money and frustration and unnecessary rudeness because of an incompetent lady(Carmen) that does not know her job and gives incorrect information. Incredible. Fire or retire her.

Efficient service with kind staff. WIC store located next door and ample parking. The pictures…read moreposted are deceiving; waiting room is big with toys for children along with a tv to watch. Wait time not too bad; waiting is part of today's life.

Hello, I scheduled an appointment last week for a phone interview consultation for today in the…read moreManteca, California office. The employee that I spoke to her name is ' IRENE' I explained to her before that I have short-term memory loss and when I speak that sometimes I'm unclear!! Me. Irene was very patient with me and explained the process in great detail. Ms.Irene took the extra time and I truly appreciate this employees refreshing professionalism. Even though I was not eligible for any disabilities, it's still refreshing to have such a professional government employee. Hopefully this is recognized by the management or SACRAMENTO Headquarters ( Social Security Department ) May somebody give my regards to such a great employee

I thought I would come in here and there would be long lines. Nope. There was only two people at…read morethe window. You sign in on the little machine. They give you a number. Then they call you and I want to say we didn't even wait. Five minutes. It was really quick and the lady was very helpful.