Not sure what gives with the bad ratings, this office is extremely well run and the staff and…read moresecurity are all amazing. Prior to coming and changing my name, I filled out the application online a few days prior and kept the reference number on hand. When entering the building, you get your number from a kiosk and wait your turn, as you would anywhere else. I waited about 40 minutes, when my number was called, the process took less than 10 minutes. I was in and out in under an hour, which is more than I can say for any other government building lol. Wait times can vary, but on a Tuesday morning it went by pretty fast, even though there was a line of 20 people in front of me. Looks like wait times will be long, but the staff are clearly very efficient. The lady who helped me was extremely nice and helpful, and answered all my questions. I'm glad I went here instead of another SSA location. 7 windows open, 3 closed. Not bad at all.

Well, today I made the mistake of going to this office. After taking a number, I waited…read moreapproximately 1.5 hours before hearing an announcement over the loudspeaker: if you took a number without an appointment, you would only be sent to the window to make an appointment. At that point, I was just two numbers away from being called. I asked the security guard why there weren't signs posted near the kiosks or a notice on the electronic board explaining this beforehand. He said they were short-staffed. I replied that perhaps they should at least advertise that people need to call ahead, instead of wasting the public's time and their staff's time. I then told the clerk I wanted to wait for a manager to discuss the inefficiencies. After another 10 minutes with no response, I left. This office is beyond ridiculous

I want to recognize Ms. Elsa Perez MSW, for doing awesome job, a lot of knowledge. Big heart. Not…read morehard to talk too, willing to help. And explain everything. So helpful. You guys so blessed to have her on your team. And to the supervisor, sir barnes. And ms Thomas. And ms. Michelle. For your guys help . God blessed your guys heart. Many thanks for everything you do.

Glass windows everywhere (as if the place was a bank) makes it super hard to hear what the employee…read moreyou're meeting with. Had to almost yell to hear each other. Employees are typical government employees; seem like they couldn't care less about their job, unfriendly, cold. Not rude or anything, just very robotic. Several signs up saying firearms aren't allowed. This is a minor peeve of mine, as the 2nd amendment gives me the right to carry a firearm which SHALL NOT BE INFRINGED. There's no law or statute that the sign references, so it looks like it's simply a policy of Contra Costa County, and last I checked, CCC doesn't get to override a federal constitutional law.

As a Licensed Clinical Social Worker embedded with a police department crisis response team, I want…read moreto recognize the outstanding response by Antioch PD officers during a recent mental health crisis involving a suicidal 13-year-old child. The officers were calm, compassionate, professional, and treated the child with dignity and empathy throughout a very high-risk situation. They quickly recognized the severity of the crisis, requested medical assistance immediately, and maintained remarkable composure during an emotionally intense encounter. In my field, I know how difficult these calls can be, and these officers represented the very best of crisis intervention and public safety. Thank you, Antioch PD, for your professionalism, humanity, and care.

One of the least and worst trusted Police Department in the Bay Area. A friends place got broken…read moreinto, no one was home but the dogs were, 1 dog was cut. Another lost. PD was called Multiple times and no answer. All they did was take info. Hopefully this Department gets what comes from the State Government from not doing their job properly. This department has a history of not doing their job like they should. Good luck calling 911 if your Home, where you should feel safe, for them to respond adequately as a Law Enforcement Agency.

THE BEST THING I EVER DID IS JOIN ANTIOCH CHAMBER OF COMMERCE. It has opened up so many doors for…read moremy business. I got to meet people that I would not have been able to meet on my own. I have been introduced to a web site design genius that has created fantastic web site for my business. I have earned business from local bar and restaurant. I have been introduced to so many new people that I can use myself and for my business. The Chamber members go above and beyond for everything. They made me feel welcoming and made sure that I was introduced and acknowledged as a new member. Mixers and parties they arrange are fabulous. Ambassadors are fantastic and I am happy to be part of it. I like the fact that everyone cares about growing and making our city the best that can be!

FYI, if you are moving to Antioch, Ca and want water, beware. If you order water from city before…read more3 PM, it is free, if after 3, it costs 100 bucks! Ouch, as we moved in on Friday, wanted water for weekend, had to pay up.

I have used their services many times over the years, but only as an employer…read more I have had pretty good luck over the years getting job applicants through them, until recently I tried to post a job opening with them on the first of February, after numerous emails and phone calls I finally managed to get a response telling me that the system for posting jobs had changed I did finally get instructions on how to post a job opening but why did it take almost a month? How many of the people looking for work could I have reached in that time? The people here don't seem to care, they could use some work on their people skills and on their communications Being basically a public employment agency you would think they could find better people to work here

most of the front desk sits there on their phone texting away. very few of the workers that are…read morehere to help aren't very nice other than Christine. Ask for her if you want quality assistance. Better off going to the Concord office- least they're willing to help you when you need it

Have you looked at the landscaping along city streets? Everything's dying, vandalized, People…read moredumping garbage, junk, etc. My neighborhood is filled with suspicious activity. And then....Cops don't protect some groups from violence---they wanna pin it on you!! Because they're too afraid, lazy and slow to go after real criminals. Unbelievable waste of tax dollars. And that's not cheap!!! Also I have no respect for those who make $ off the cannabis industry. (Drug trade is a better description) if you want to denigrate a society...just make marijuana legal. It makes people slow and stupid.

Had a house fire. Within 2 days we were tagged for cleanup by the city. My truck on the street that…read morewas never a big deal almost got towed. At first I was pissed, how heartless can you be. None of the cleanup and restoration companies could have this cleaned in the time I had. So we cleaned it up. Went to city hall to speak to the building dept. And they felt awful. They admitted it was handled wrong. ( A government agency admits wrong, yes read it again) I was shocked. Then they issued us a special permit so we could start demolishing and not wait the 2 months for a contractor. And being I am pretty good at building things and understood the process told me I could act as a owner builder. Shocked again. Didnt know that. I am going to save hundreds of thousands of dollars. Thank you City of Antioch. Amazing service we are very grateful!

I've emailed the City a few times, and each time I received a quick response. The staff has been…read moreprofessional, helpful, and very pleasant to work with -- the City employees really do a great job! The City also has at least a dozen EV charging stations, and I believe they're free to use, which is a great benefit for residents and visitors alike."

Thank you for trying to have an entertaining 4th of July drone show. However the wait to get out…read moreof the parking lot took longer than the entire length of the show. Traffic control by Brentwood PD would have been a great idea.

Very functional bridge. It got us from Sacramento to Antioch with ease. Fast track or invoice. They…read moreno longer take tolls at the booth. There wasn't a line. We zipped on thru. I like this route to Antioch.

A nice enough toll plaza. COVID made these things a relic. Be sure to slow appropriately to…read morenavigate what's now a hazard. In about a week you'll get your invoice in the mail. Slow for the cone zone.

My experience with Firehouse Smog was great. Damien was efficient, friendly, and I was done in…read moreunder 15 min. I also appreciated the acknowledgement to veterans in the waiting area. Thanks again!

Easy fast service every year. It is really easy and fast…read moreservice. It is nice knowing I can go there and get it done.