Not sure what gives with the bad ratings, this office is extremely well run and the staff and…read moresecurity are all amazing. Prior to coming and changing my name, I filled out the application online a few days prior and kept the reference number on hand. When entering the building, you get your number from a kiosk and wait your turn, as you would anywhere else. I waited about 40 minutes, when my number was called, the process took less than 10 minutes. I was in and out in under an hour, which is more than I can say for any other government building lol. Wait times can vary, but on a Tuesday morning it went by pretty fast, even though there was a line of 20 people in front of me. Looks like wait times will be long, but the staff are clearly very efficient. The lady who helped me was extremely nice and helpful, and answered all my questions. I'm glad I went here instead of another SSA location. 7 windows open, 3 closed. Not bad at all.

Well, today I made the mistake of going to this office. After taking a number, I waited…read moreapproximately 1.5 hours before hearing an announcement over the loudspeaker: if you took a number without an appointment, you would only be sent to the window to make an appointment. At that point, I was just two numbers away from being called. I asked the security guard why there weren't signs posted near the kiosks or a notice on the electronic board explaining this beforehand. He said they were short-staffed. I replied that perhaps they should at least advertise that people need to call ahead, instead of wasting the public's time and their staff's time. I then told the clerk I wanted to wait for a manager to discuss the inefficiencies. After another 10 minutes with no response, I left. This office is beyond ridiculous

My wife and I have a side job where we ship plenty of items sold through ebay, tik tok, and…read morepostmark. What so great about this USPS office is they have their own self service kiosk machine! It's really convenient so you do not need to wait in line and especially when the post office is closed during the holidays. Also they have many shipping boxes in stock and plenty of parking available.

Always a personal service! I lost my office mail box keys and they were replaced for me almost same…read moreday, since my request was made in afternoon, they called me the next day with them ready for me to pick up! The Internet said to expect several days, but my Brentwood Post Office is top notch and personal! Thank you!! Pat Reagan

I've emailed the City a few times, and each time I received a quick response. The staff has been…read moreprofessional, helpful, and very pleasant to work with -- the City employees really do a great job! The City also has at least a dozen EV charging stations, and I believe they're free to use, which is a great benefit for residents and visitors alike."

Thank you for trying to have an entertaining 4th of July drone show. However the wait to get out…read moreof the parking lot took longer than the entire length of the show. Traffic control by Brentwood PD would have been a great idea.

Brentwood Police Department is the gold standard for a police department. Every interaction I have…read morehad with them has been very positive. Even when getting a ticket. They are all very responsive, respectful and kind. Their community engagement is 2nd to none. One morning when I was driving my kids to school, my children wanted to wave to an officer at are stop light . The officer not only waved back, but he had a conversation with my kids about our cat and the officers cat. It was pretty funny hearing my 4-year old twins speaking to this officer at a red light about are cat and theirs. It made my kids day. Another interaction was with Cpl. Lou, who pulled me over for a minor infraction. He spoke to me kindly with respect. He asked for my documents, and while he was waiting for them he held a brief conversation with me about a topic I brought up. He ran my information and gave me a warning. Lastly, I was pulled over by Off. McBride for an expired registration. I didn't realize my req was expired (100% my fault) and he brought it to my attention. He was very kind, respectful, and informative. He wrote me a fix-it-ticket and explained in detail how to take care of it and resolve it. Again, it was 100% my fault I let my reg lapse, so I can't be mad about a ticket. Like I said, BPD is the gold standard of small town police departments. They are hiring excellent officers who are doing an excellent job of keeping Brentwood safe. I feel safe when walking around at night with my kids and that's a great feeling.

My husband has dementia & got lost. BPD responding quickly. I was very impressed how this matter…read morewas handled. Thank you BPD!

Oakley residents are very fortunate to have Oakley PD. No department is perfect but OPD does a…read moregreat job serving and protecting our community. The officers they employ are helpful, courteous and respectful. As an Oakley resident I am thankful for their services.

I want to acknowledge one of the most professional and attentive police officer of all time. His…read morename is Connor Johnson. I was in a car accident and was so anxious at the time. I reached out to the dispatcher who was focused and caring. Officer Connor Johnson arrived on scene and I was nervous and frustrated because it became a hit and run. This young man spent time with me explaining what would happen and what to expect after the fact as they were trying to locate the driver who happened to be intoxicated. I was hesitant because he was an officer. He was such a professional and a gentleman the whole time. If all officer was as kind and respectful as this young man was. It would totally improve the relationship in the community. He got my information as I kept most of it in my phone e and at the moment couldn't recall the info to unlock my phone. His patience and assurance at a time I truly needed helped me to calm down and regain my focus to get into my phone. He sat with me as he processed the information and made sure I was calm enough to make it home. Oakley Police Department he is a keeper and I am saying give this young man the biggest raise because he represents r this department is best light and provides such wonderful service to assist me. I felt protected and assured the whole entire time. If I ever need an officer I will request Mr. Johnson. . He is awesome and if this is the image and brand of the OPD. I applaud this gentleman. Thank you, officer Johnson, Connor!

Response time was quick. The service was quick and easy…read more Got my car smogged and processed in about 15 minutes.

Easy fast service every year. It is really easy and fast…read moreservice. It is nice knowing I can go there and get it done.

As a Licensed Clinical Social Worker embedded with a police department crisis response team, I want…read moreto recognize the outstanding response by Antioch PD officers during a recent mental health crisis involving a suicidal 13-year-old child. The officers were calm, compassionate, professional, and treated the child with dignity and empathy throughout a very high-risk situation. They quickly recognized the severity of the crisis, requested medical assistance immediately, and maintained remarkable composure during an emotionally intense encounter. In my field, I know how difficult these calls can be, and these officers represented the very best of crisis intervention and public safety. Thank you, Antioch PD, for your professionalism, humanity, and care.

One of the least and worst trusted Police Department in the Bay Area. A friends place got broken…read moreinto, no one was home but the dogs were, 1 dog was cut. Another lost. PD was called Multiple times and no answer. All they did was take info. Hopefully this Department gets what comes from the State Government from not doing their job properly. This department has a history of not doing their job like they should. Good luck calling 911 if your Home, where you should feel safe, for them to respond adequately as a Law Enforcement Agency.