I HAD ANOTHER DISASTROUS EXPERIENCE AT THE RETAIL STORE AGAIN!!! I'm beginning to think that any man who is white or Asian, (I'm both) stay out of the retail store. I had just left the eye care center. Dr. Davis was great as usual, the ladies taking orders were polite. I was feeling good, then I walked into the retail store. I had a gift card for my birthday that NEX had mailed to me. I picked out my items and headed for the check out. The one open register had the cashier and the one customer in line having a conversation about something. They were laughing and carrying on. I then noticed that the NEX now has self-checkout registers. There were four self-checkout registers with nobody using any of them. I went to one near the podium where an employee was standing. I asked her if I can scan my birthday card there. She rudely said "only after you show me your ID". After scanning my items, she had to come enter my birthday card into the register. After sighing and mumbling a few times, it was entered. It was then she told me that the self-checkout was for 10 items or less (I had 11). Keep in mind there were nobody using any of the self-checkouts except me. When I turned to look for any postings or signs saying, "10 items or less", there were none. She then snapped "there are no signs, I'm telling you 10 items or less". The retail store needs to hire people who actually want to be there to do the job and do it well. read more