I visited this location to have a quick snack and saw a sign on the door that said "Be back shortly," but they were closed for at least 30-40 minutes
Normally, I wouldn't mind waiting, but since this location requires paid parking, I had to keep adding money while waiting, expecting they'd return soon
During that time, I saw around 15 people walk up to the door and leave, some coming back multiple times. We could see staff inside, possibly on a break or in a meeting. Tried calling to see when they were opening, no one was answering the phone, it just kept ringing. It was a little frustrating
I eventually got my bowl and it was great as always! The person working was very nice. However, the long and unclear wait time took away from the experience. It would really help to have a sign indicating when staff will return, especially given the paid parking situation
Cozy small location, clean read more