The store is not inviting at all. The Staff is rude and can't answer questions. Don't waste your…read moremoney here.

*10/20/2017 around 6pm* I don't even want to give this one…read morestar. Awful customer service. I was made to feel like a criminal as soon as I walked in the door instead of receiving any kind of normal, welcoming greeting. I wasn't allowed to shop with my purse on my shoulder like I do at any other store I walk in to. I handed the young man my purse, and expressed that it made me feel a bit uncomfortable. Instead of making me feel welcome and like my business was wanted or appreciated, he then told me "no offense against you, but most people don't take the time to read the sign on the door". That was quite enough for me, and I asked for my bag back, expressed that I didn't appreciate the comment, and also told him that he is now missing out on a sale which he responded to with "oh well, doesn't affect me". The whole experience felt absolutely awful, and I will not be going back.

Came in on Friday or Saturday I don't remember the exact day. But I was helped by an associate…read morenamed Sara. She knew her stuff and made buying a simple process for me. When I'm back in town I'll be back for sure and hopefully I can connect with her again! Give her a weekend off or something it's important to cherish those going above and beyond to represent your business at the highest standards! Thank you again and Happy Holidays!

Rude, condensing, snobby. To say the least, I would recommend to not spend your money here. And…read moreeverything they sell is cheap- clothing looks like it was from temu. and toys are unheard of brands with Chinese instructions manuals. Feels like the literal wish of sex shops. Save yourself the trouble and just get it off Amazon. At least you won't be berated for walking in the store. Or if you want to go to another local store, I'm all about supporting small businesses. All Cindies locations I've been staff is so friendly, locations are always clean. Customer service last is this locations motto.

I love their bras. I believe I am past Victoria secrets bras plus they don't have my…read moreSize most of the time. The ladies are very nice and help me pick bras that actually fit. The store is clean and they always address you when you walk in. They make you feel comfortable when fitting you for your correct size.

Shoutout to Miranda, she was so helpful today and let us know how to sign up for emails so we're…read morenotified about sales!

Sontera took boudoir photos of me for my husband's Christmas gift last year and it was the best…read moregift ever! He absolutely loved them and I love going back and looking at myself too. I am not very good at looking and feeling sexy. Sontera made it super simple. We started with my make up and she was very good at suggesting how to sit, stand, look to get a good shot. I didn't even recognize myself in some of the pictures! After the shoot we met again to review the pictures and decide which pictures would be in the book I purchased. Sontera is very easy going and makes you feel totally at ease. Which was a huge deal since I was taking my clothes off in front of her moments after we met!

Amazing experience here, end-to-end- from planning with clear instructions and reminders, day-of…read moremakeup and hair, a "no-rush" atmosphere, and a classy product!! Sontera is professional, creative, and has a way of putting you at ease and making you feel special. I highly recommend her!!

The girl working there immediately went over to help us witch I thought was great until we picked…read moreone out and she brought the wrong one to the counter. while she was checking us out she started showing us other stuff so we didn't see what we punching. As soon as I got in the car I opened my bag to find the wrong product and immediately went back in to tell them. well they have a no return policy so we couldn't even exchange it for the one we originally asked for well needless to say I'm pissed

My visit at this store is always a pleasure! Today was even better, Birdie & Brandy assisted me and…read moremade it exceptionally fun!! I will definitely come back!! Keep up the great work ladies!!

If you're looking to shop at the Maven Black line at Shineon I wouldnt recommend it. Made an…read moreappointment a month out online, was getting serval which seemed like automated messaging on what to prepare for my shoot and what not, I disregarded the messages until the day before my appointment I wanted to call and make sure that Im only coming to shop and not shoot! I just didn't want to waste her time if she is thinking shes doing a shoot which was not the case. So I called left a VM no answer or callback. So the next day I proceeded to go 45 minutes into downtown houston, waiting around the lofts for about 10 minutes called her multiple times and got forwarded and never answered the door to her studio. One of my Other friends who had shown me this boutique had known her personally and reached out, ONLY THEN DID SHE DECIDE to text me some message on how MY appointment got cancelled and if I wanted to reschedule. I think its completely unprofessional to cancel an appointment for a someone and not let them know and just leave them in the dust. if this is how she is even for shopping I cant imagine how unprofessional she is in her other endeavors.

My shoot with ShineOn Boudoir in downtown Houston was the first professional boudoir photoshoot…read moreI've ever booked, and I was very nervous for weeks leading up to it. I was not in a very body-positive mindset the evening before and even walking into the studio the day of, but that quickly changed as I talked with Julia and her team. My nerves calmed when Laura started on my makeup, and Kendall handed me a glass of champagne. Leading up to the photoshoot, I received several emails with information regarding their downtown warehouse loft location right across from Minute Made Park and parking. They also included how to best prepare for the shoot--from what to wear, skincare suggestions, and where to buy high-quality lingerie if I didn't already have some. The email sent the day before let me know the timeline and everything that would take place that day. Their excellent communication certainly helped me relax before the big day! Laura did a beautiful job on my makeup. I typically wear very natural and light makeup, and it was fun to see the drama she added, so my makeup would stand out for the shoot! I still looked like myself, which was important to me. While Laura did my makeup, Kendall went through the several outfits I had packed and my jewelry to pick out the shoot styles. She and Julia decided to put me in a few pieces from Julia's lingerie line, and they were absolutely stunning! It was wonderful to hand over the final decision making to their team of professionals and relax. Once my hair and makeup were done, I got to see the outfits that had been styled for me, and we started the shoot. Julia demonstrated and talked me through exactly what poses I'd be doing for each shot. She kept saying "gorgeous" or "perfect" with every shot, and it definitely boosted my confidence. By the end of the shoot, we had several stunning photos to choose from, and we sat together to whittle down the choices. This was the most challenging part of the experience, and I was stunned to see myself on the screen. Was that really me? The lighting was stunning. The curves and angles were so feminine and breathtaking. She and her team had managed to bring out the goddess in me, and I couldn't have felt more confident leaving the studio. I will be recommending ShineOn Boudoir to all of my friends. Men and women alike! They also shoot couples, which could be such a fun gift for a birthday or holiday. I'm certainly hoping my upcoming birthday involves a gift certificate so I can snag more of the photos I had to weed out from this shoot! Highly recommend!

They have some of the cutest bra's But my recent visit was…read morenot the best. I went to get fitted for a bra and they only had one lady that was working in the fitting area . It was weekday so I thought it might be a good time to go . For some reason it was really busy and the lady that was bringing the bras back to the dressing room kept saying I will be back in a minute. I waited almost 10 minutes she still had not made it back I decided to leave . My suggestion is if you know your bra size Then you can get your own bras to try on . Personally I will not go back and purchase a bra from them . When customers feel we are just a number it's time to try another place to give your business.

The return I had was from an online purchase and it was smooth and effortless! Thanks VS!!read more

I was in Victoria secret pink on 10-14-2022 with my aunt she was Christmas shopping for me but took…read moreher with me to figure out my sizing ect. We get to the checkout and I am a Victoria secret credit card holder so yesterday morning I received a 30% off email coupon on my entire purchase and when the employee goes to ring me all the way through I show her my coupon and she tells me I can't use it until 10-15-2022 because they were never told about this company but it clearly states on the email you can use it in store and online 10-13 through 10-15 after about maybe 20 minutes of me yelling at the employees they finally gave me my 30% discount I was upset because at first the employees were trying to tell me I had to come back the next day to but my items I demanded a NO and finally they gave me the 30% off discount but it was a nightmare because they were acting like they didn't want to give it to me when I've been a loyal customer since 2007. I'm very disappointed to say the least and wish the company would treat their loyal customers better. The next day I called customer service explained everything and all they could do was give me a 20% off coupon for a next purchase. When my purchase yesterday was $300. What a damn shame.

05/15/2023 I was in the store 20 min prior to close and dressing rooms were closed. (Again 20…read moreminutes before close and the dressing rooms were closed !!!) Was wanting to try on 1 garment. The employees are not customer focused, were not familiar with the merchandise. Tons of better lingerie shops, I think I will take my business there such as Pepper, Honey love, Third love, and Aerie. I will no longer be shopping at Pink because of the lack of customer focus Do not shop here - you deserve better