This review is LOOOONNNGGGGG overdue. I had gotten a Shiba Inu puppy 3 years ago that had to be…read morehospitalized due to Parvo the next day. Then, once he recovered from that, had a fever that almost killed him and had to be hospitalized again. We had to keep him quarantined for a while and away from my other dog (a 7 year old Pomeranian at the time) and get all his vaccinations from the beginning. He was scared of literally every single noise and had anxiety about just about everything. Over time, he developed extreme food aggression and we were worried for the safety of my little Pom. He had been attacked a few times to the point of actual injury and it was extremely stressful for everyone. I was at my wits end and I felt like I had tried everything to help Gunnar (my Shiba) and protect Simba (my Pom). I did a lot of research and stumbled upon Jenina and sent her a message for private sessions where she would come to my apartment once a week. I believe I only used her for a little over a month but I am eternally grateful. The level of aggression Gunnar displayed was so dangerous that my roommate and I actually have been bitten with blood trying to protect Simba from harm where food is involved. The issue was that he wasn't aggressive with all foods and we were unaware the extent until it was too late (ex. we thought it was only wet food so we were giving a chew stick to them separately where I would have Simba sitting next to me on the couch and Gunnar would be on the floor away from Simba with my roommate and the switch was so sudden----from sweet to seemingly no warning lunging at Simba----I stuck my leg out to protect Simba and he bit my leg instead). I feel like at this point, a regular human being would give Gunnar up, but that wasn't an option. It wasn't an option when he came to me dying from Parvo, it wasn't an option when he had an almost fatal fever, and it wasn't going to be an option for me now. I was determined to find a way to help him because he is my baby and my responsibility. The vet suggested I contact a behavioral specialist and when I did, VCA told me the earliest appointment they had was months later. Fed up with waiting, I found Jenina. In a month's time, she had given me the tools to fix a seemingly impossible situation. Make no mistake---she made me work for it. She might come across brash to some people but she is very direct and straight to the point. She doesn't coddle you and makes sure she lets you know what you need to do because while the session is for dogs, it is actually more like training the parent. She gives you "homework" and training info and is only willing to help you if YOU do the work. Now, it wasn't a complete fix. He still has anxiety outdoors or unknown noises as well as food aggression but it is nowhere near what he used to be. Before Jenina, Gunnar couldn't even take a step outside the apartment building let alone go for a walk. Three years later, Simba has sadly since passed but he has a little brother that he is extremely patient with as he acts like a typical annoying little brother), his food aggression has gone down from 100 to 30, and we go out to all sorts of places. He is THRIVING and this is all thanks to Jenina. My roommate and I are on high alert and know what to look for in terms of triggers and are very quick to de-escalate aggression situations. We try our best not to avoid known triggers and we work with him every day to allow him to be his best self. He is the sweetest boy and we are so glad he's been able to show it instead of being overshadowed by aggression and anxiety. She also gave Gunnar his nickname---Gunny! THANK YOU, THANK YOU, THANK YOU. I am so sorry it took this long to leave this review but thank you so much for saving us. If we had listened to the VCA behavioral specialist that basically called Gunnar a monster and suggested we give him up, he probably would have been euthanized somewhere. We owe you so much.

When I adopted my dog, he was a still happy rumbustious puppy that needed a lot of training…read more Jenina took me under her wings, and taught me how to understand dog's behaviors and how to connect with them. I'm grateful of her.

I deleted my initial review - however I am extremely shaken up from my experience that was far from…read morenormal. During a scheduled walk, the walker lost my house keys, which had my full address labeled on them. I was in therapy and unable to respond for about 30 minutes. When I did, I had to explain that the keys were labeled with my address; only then did the company bring up calling a locksmith. As a result, my 10-year-old dog was left outside with the walker for an hour, and would have been outside for much longer if a friend hadn't picked him up. It took 3 hours to resolve this issue. The company did pay for the locksmith, but communication was limited unless I initiated it in regard to status of the locksmith, and the owner said she would look for the keys but did not. I was also charged a cancellation fee on a separate day, despite explaining I cancelled because my grandmother had passed away and I had stayed home from work. They also charge $10 extra for "a late booking". Based on this experience and the safety concerns involved, I would not use this service again. The owner communicated with me respectfully but again my safety (single woman living alone) and my dog's safety were jeopardized - while the issue was resolved I'm shocked it happened in the first place. I'm sure this company delivers great services outside of this mistake but I can't keep this to myself as it was extremely upsetting and has NEVER happened in my 10 years of being a dog owner using multiple services.

Contacted. The 45 minute meet n greet was bizarre at best, neither of the two interacted w/my pets…read moreor myself at best, the one w/a clipboard struck me as odd, the other w/the Mellenial Smile seemed quite inexperienced. Not a good fit for my needs. Perhaps a sitting service for stuffed Walmart animals.

My dog Richie and I have had such a wonderful experience with Yo Dog Walker! They have been very…read morereliable, friendly, and genuinely care about all of the pups! Richie is always so excited to see his fav Josh and explore the neighborhood with his friends on his daily walk. Richie is a little bit older and sometimes needs some extra care. Josh and the team is very understanding and helpful when it comes to Richie's special quirks. Their communication is great as well! I always get timely updates and photos, which gives me a lot of peace of mind. It's really nice knowing my dog is in such good hands. Thank you for taking such great care of Richie!!

BEST DISCOVERY OF THE YEAR! Bob and his team are incredible. My young shepherd has boundless…read moreenergy and it had become unmanageable for me even with multiple walks each day. Socializing at daycare has been transformative. He's gone on a couple of the hikes as well and those also went great. I was so incredibly impressed with Bob's vetting process, to ensure my dog would be a safe addition to daycare. I explored a number of other Burbank daycares and none of them showed the expertise or made the effort that Bob did during our assessment. Bob also handled the first day introduction of my dog into daycare, with such ease and knowledge. There are so many great people working at Yo who have taken the time to get to know my dog. Their communication system is excellent, response time is immediate and it's so easy to book services on the app. This is one of those businesses that you don't really want to tell other people about because you don't want it to be overrun with new clients, but it's been such a help to me/my dog that other pet parents in need should know there actually is a great option available.

Awesome dog walker! Doug has been walking our Pug Snorky & Rottie Wenyen for a good while now &…read morehave no complaints! Any time I tell the boys "Doug is coming to walk you today!" They both get so excited & start jumping around! Super happy we found someone reliable. I always feel at ease knowing they're in good hands! I also LOVE the daily picture updates!!! Thanks Doug!!

Carmella has enjoyed her walks with Doug for over a year now; Recently our new rescue pup Bodhi has…read morebecome part of the pack and the daily walks are EXACTLY what this young energetic boy needs. Citizen Kanine is reliable and communicative! You receive daily updates and cute photos! Doug takes exceptional care of our dogs. Additionally they provide excellent boarding for your fur-babies when you travel!

I found Eastside Petsitters back in 2011 when I was looking for someone to take care of my diabetic…read morecat. Trace was Alistair's petsitter for years, giving him insulin shots twice a day. I knew Alistair was in good hands and I continue to trust Trace to take care of my current kitties. He's caring, reliable and responsive. I appreciate the picture updates. Strongly recommend Eastside Petsitters and Trace!

Wow ! I cannot recommend Trace and Eastside Petsitters enough. Over the last few years, Trace has…read moretaken excellent care of my cat. I received daily photos and check ins, and whenever I returned home, sometimes from extended business trips, my precious cat was extremely well cared for and in high and loving spirits. This is the pet sitting service I recommend to all my friends, and was recommended myself by a dear friend. There aren't many people I would trust to take care of my sweet cat, but these guys are truly the best. Thank you for your years of taking care of my precious kitten, we'll miss you in NYC !!

I left a review for Jessica and her Spirit High Dog Walking team last year and I'm coming back to…read morereiterate just how fantastic she is. My dog can be an anxious girlie and Jessica handles her with such ease. There's been multiple times Jessica has gone above and beyond to accommodate my dog's needs and I truly cannot emphasize enough how much her level of care is unparalleled compared to other walkers I've used. She is so responsive, professional and I fully trust her - she has enabled me to feel so confident in leaving my dog with her for any amount of time. In fact, I think my anxious dog actually enjoys when I go out of town - because she gets to hang out with Jessica - her other best friend! Thank you Jessica for being such an incredible part of our life!

Jessica is the best dog walker and boarder on the east side! Dotty (12yo) gets walked daily and…read moregoes on a hike once a week. She loves boarding with Jessica tooo! She's reliable, responsive, responsible, caring, and very professional.

As you know from my previous reviews of doggie places I am picky when it comes to my dog!…read more My dog is usually shy around men but right away Darby warmed up to Joel. SO I knew when I needed an overnight puppy sitter Joel was the man to go to! I highly recommend Joel and Silver Lake Dog Walkers! He is genuine, honest and the dog whisperer of the Silver Lake area. He will make sure to ware your doggie out with fun adventures and make him or her comfortable with a overnight visit.

You cannot do better than Silverlake Dog Walkers. We mostly have Marion and her wonderful mother…read moreEllen walk our beloved Chiweenie and couldn't be happier. They are friendly, trustworthy, reliable, responsible, flexible and--most importantly--full of love. Our dog goes apes##t every time they come to pick him up. You can really tell they love animals and the animals truly respond. We've heard horrible nightmares about other dog walkers in this city and are so happy with SLDW that, should we ever need to move, we're going to make sure we stay within their walking radius.

We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big…read morepups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others!

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

Just checking in 4 years later to say I still love Viva Pets and highly reccomend them! They've…read morebeen with me through the loss of one of my senior cats and the adoption of a new kitten over the years and embrace every challenge with grace and compassion. My super shy car has opened up so much to the VP team and it makes me happy to know they are cared for during my many trips out of town this year.

My cats are my life, and I wouldn't trust their care to anyone but Aubrie and the VP team…read more Speak to them for one minute and it will be easy to tell they LOVE animals. Capital letters kind of love. They are reliable, they care, and the emails they send after each visit are something else. I've been their client since 2020, and for as long as they offer their services, I will continue hiring them.

couldn't have been happier with Yvette's service and professionalism. even though this is a…read morebusiness for her, she clearly has a love of animals. my wife and i had to leave our dog behind for a few days when we travelled for a family wedding. we have a dog with "special needs" and emotional issues, but yvette was very understanding and flexible with regard to how to best handle a dog that isn't so comfortable with strangers. she was always available by email or phone when we wanted updates on how our dog was doing and she reached out to us whenever she had a question or a suggestion regarding what she could do to make our dog as comfortable as possible during our absence. i feel very comfortable recommending this service. know that your pet will be well taken care of.

My experience with Roll Over Rover has been excellent. Yvette has taken care of our 3 cats thrice…read morenow, and all times we were thoroughly happy with her service. She first conducted an in-home visit to meet the cats. She spent a few minutes getting to know them, and listened to feeding and care instructions. She took her time and really listened to the specific needs of the cats. She took notes and seemed immediately to exude confidence and professionalism, and left us with the feeling that she would take excellent care of the cats. There were never any problems while we were away, and Yvette text messaged us on the day of our return to make sure we'd arrived in town on time. In Yvette's care the cats were fed, the litter box cleaned and she even plays with the cats on each visit. We would have no hesitation recommending Roll Over Rover Pet Sitting & Dog Walking to anyone with dogs and/or cats who need care.