Derek is the most knowledgeable financial advisor I have met. Not only will he find you a mortgage…read moreeven if all the lenders advice says you won't get one but he makes sure you know everything you need to know to make a properly informed decision about who to borrow from. Anyone who is thinking of getting a mortgage should bypass the banks and building societies and go and see Derek. I have no hesitation in recommending him to anyone.

I have used this branch quite a bit and can honestly say that I have never encountered any…read moreproblems. Although it is often busy (I tend to go at peak times due to job) the staff are hardworking and manage to keep the line flowing. When I haad to see an advisor regarding opening an additional account they could not do enough for me and I came out thinking that it was fantastic personal service and that my business truly mattered to them. I would have no hesitation in reccomending this branch.

Prudential own Egg, and this is Egg's Head Office (I think) -- so it seems like the best place to…read moretalk about them. I've been a fan of Egg's for quite a while. Their range of products seems quite innovative, which is quite an achievement in markets (such as the credit card market) where there seems to be little room for innovation. This fits in with the image they seem to try to project through their advertising -- informal, quirky, interesting people with whom to do business. Their customer service is good -- certainly we've never had any complaints -- and whilst you do get some computer-generated speech at the start of calls to their telephone helpline, you seem to get through to a human quite quickly. So all in all, we rate Egg highly -- we've certainly no regrets about choosing to use their services.