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Nature's Own Fleurish

5.0 (1 review)

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10 years ago

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Provo Floral - Fresh blooms, tasteful colors and attention to detail.

Provo Floral

(22 reviews)

$$

Note: I emailed the manager on 12/09/25 and haven't heard back from anyone as of today, 01/18/26…read more After this review and others, I'm also contacting the Better Business Bureau. This is my experience purchasing the Sunny Sunflower Deluxe arrangement from Provo Florist, which uses deceptive practices in their ordering process. Only after you've invested time filling out all the information and you're at the last step of the checkout process, are the hidden fees finally disclosed. Even then, they are still hidden and you're required to click on "Order Details" which is in lower case and sandwiched between the SUBTOTAL (uppercase and bold) and the GRANDTOTAL (uppercase and bold). "Order Details" gets lost.The subtotal and grand total show the same price. To be transparent, the subtotal should be the cost of the flowers and the grand total should reflect all charges. They are the same, which makes it seem there are no other charges. The hidden fees: Delivery $9.99 - Even though I selected "Delivery" on one of the first screens and put in the zip code, no charge for this was displayed on the screen. Only the charge for the flowers and tax showed. There are some florists that don't charge for delivery if it's within a certain area. The florist and the recipient are 2.1 miles apart. Since a delivery fee wasn't listed on this screen, I thought this was the case. Teleflora/EFlorist Service Fee of $4.95 - Nowhere in the description does it show the arrangement I selected as aTeleflora product. Others were, but not this one. Once I selected this arrangement, a transparent business would have shown the Eflorist Service fee along with the price of the flowers and taxes in the initial screen. This was never clear until I got a confirmation email, which unfortunately went into my junk email so I didn't see it until much later. This business needs to do better. Clearly, they don't care since they never responded nor changed their practices.

I ordered flowers for someone online. I asked that they be delivered after 5:00 if possible but…read morethey were delivered at 10:00 am. Not a huge deal but it would have been nice to have known. The flowers were beautiful however and I was happy with how they turned out.

Timp Valley Floral - Item as advertised (Standard).

Timp Valley Floral

(7 reviews)

As a firm believer in "you get what you pay for", I do have to say I am underwhelmed with the…read moreproduct hence the one star review. I decided to order with Timp Valley Floral because although there were only two previous reviews, both were 5 stars and some of the other reviews for local florists were downright scary! I ordered the Sweetest Roses bouquet which start at $178.95. I opted for the premium version which bumped it up to $238.95 which is a significant amount in comparison to most of their other bouquets. The picture on the website did not change when you made the selection from Standard, to Deluxe to Premium which was obviously concerning so I made sure to call and order over the phone. I was very clear to the rep that because the cost is significant, I am hoping that the arrangement is much more grand. It delivered on a Friday and although it is a nice bouquet, it is certainly not what I would have expected for over $260.00. I have attached a picture of the standard version as advertised, what was received which is clearly a different product and how they look today, one week later... mostly all dead. When I spoke to Judy she said a week is actually a good amount of time for them to last. I know they don't last forever but they weren't fresh and starting dying within a couple of days. By the way my kids also got their mom a 15 dollar bouquet of daisies, all of which are still alive and look great... When I called today I expressed that a partial (not full) refund is warranted as I would have easily paid $160 for that bouquet. Per Judy, because I was out of the 72 hour guaranty window, they can only offer a $15 discount which frankly doesn't even cover the sales tax. I should mention that this 72 hour window was not disclosed on the delivery email nor is it shown on their "Our Guarantee" section on their site, snapshot also included. I feel Management could have handled this better. Pretty disappointing.

I know literally nothing about buying or making bouquets, so I was really nervous about ordering…read moreone for my girlfriend. But when I called in, the person on the phone was so patient and helpful! I wanted to include a specific type of flower in my order, and was a bit dismayed to hear that they would be difficult to get (like I said, I know nothing about flowers so I don't know if this was because it was a bad time or just difficult to grow). But they said that they would do their best and update me before I went to pick them up later that week. A day before my order, I got a call from them. They let me know that they had been able to get the flower I needed! And when I went to pick up the bouquet, the lady who helped me was very kind and patient with me. The staff here is amazing and kind, and they do fantastic work! I'm beyond satisfied and will be coming back the next time I need another bouquet

Nature's Own Fleurish - florists - Updated May 2026

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