If you value your health and quality care, find another Chiropractic office…read more - More expensive than most practices in the area - Patients are treated rapid-fire. You'll be seen for 3 minutes, given a quick adjustment somewhere that may not even be related to your pain/cause of visit, billed and sent on your way. - Customer service is lacking. Becky is great, but there is another young woman at the front desk who is unprofessional. - I have been receiving adjustments for years, but have never experienced the level of nausea, soreness, or discomfort that I did after my visit. - When I called to get a copy of my x-rays so I could go to a different chiropractor, I was put on the phone with one of the x-ray techs who tried to convince me I needed to schedule another appointment to "not lose progress on my neck." The blatant manipulation as I tried to go elsewhere for care was enough to make me leave this review.

Contacted their office to make an appointment & they said they had plenty of appointments…read moreavailable this week or next but I had to go online & fill out the Health Intake FIRST. I assumed that would trigger the appointment so I immediately filled it out including where it had a place to choose the appointment time/date that I wanted. Several days went by & nothing. That next week called them AGAIN & left a message that I was following up on the Survey I filled out ? In the meantime I was hurting so decided to schedule with another Chiropractor in Arlington. When they finally called back they made it ALL about me (!) saying I was the one who should have called THEM back AGAIN because the info I filled out on the Health survey was private & they don't see it, excuse me ???? 1. When a patient calls your office needing Chiropractic they may often be in pain & needing a timely follow up....not a 'run around the merry-go-round' experience in order to be seen.. 2. Being familiar with HIPPA patient privacy guidelines, why was my info not reviewed in a timely fashion by the Chiropractor first & then my phone number provided to the front office staff to follow up & contact me to confirm my appointment ? I did my job, followed their instructions, after that,...the ball is in their court....or you would think..... Considering the many years Dr Gaddis has been practicing in Lake Stevens this disconnect between doctor & office staff is unprofessional & quite frankly inexcusable.

First, I would like to start with, the massage therapist did a great job and had no issues…read morewhatsoever. What I had issues with is their scheduler, I think her name is Lea. I asked for her full name so that I can place a formal complaint but would not provide me. I asked to be seen by a different therapist so that I can compare and choose who I can meet for longer term. First, she responded with "the other therapist doesn't have any openings". On my first session I got to meet both therapist and she was open to meet for appointments, so I arranged a meet with her, provided that I have the authorization/referral changed to her name being added. I contacted my insurance to change the referral and add the other therapist. I contacted my insurance, and they changed it with no issues. I received a call the next business day from Lea. She had then told me that I'm not able to meet with the second therapist due their policy. She told me that I had to stay with the same therapist for the duration of my referral. I had the feeling that she was not telling the truth, so I asked to show me their policy. I also needed that to explain to my insurance why I can't do so. The scheduler lied to me to prevent me from seeing another therapist. I have no idea why, but I can only assume that it makes her job easier if she does it her way instead of giving customers an opportunity to do so. It's unfortunate to end up like this when I was really looking forward to continuing doing business with them. If anyone has any information on how to place a formal complaint, please direct me to it so that I can do so.

ATROCIOUS bedside manner. I don't know if something was wrong with the gentleman on the day that I…read morevisited. Suffice it to say I would not recommend that you visit them and as a matter of fact I would advise against it.

I love Dr Johnstone and his wife/receptionist, Alice'. The few times I've had an emergency they've…read morebeen able to squeeze me in (I'm a klutz and fall down A LOT) and they are respectful of their patients time, getting us in and out as quickly as possible.

I've had nothing but great experiences with Dr.J. When I was pregnant I had very bad lower back…read morepain and his adjustments would always almost immediately take away that intense pain. I have since visited him for yearly adjustments and he continues to provide instant relief. Highly recommend him!!

I was referred to Dr. Clayton Patterson by a close friend in 1998. Dr Patterson is truly a gifted…read morehealer! Over the years I have experienced sports related injuries, whiplash and periods of extreme stress that have thrown my neck and back out of whack. Each scenario has been treated successfully. The treatments, good advice and massage have helped me return to full health and my active lifestyle. Years can go by in between visits, but when something flares up or accidents happen...I trust Dr. Patterson and highly recommend his services. Mary B.

From the owner: Low force upper cervical adjustments in concert with soft tissue rehabilitative procedures…read morethroughout the spine, shoulder girdle and pelvis as indicated by palpation. Office calls may take 20-30 minutes in a low key, friendly home office setting.

Dr. Castle made me realize, that regular Chiropractic care is an absolut e MUST for a healthy life…read morestyle. Had it not been for my initial visit 6 years ago to get my severe sciatica checked out, I'd be a cripple by now. Her constant care and advice made me a healthy person. Already after several month of care my sciatica was almost gone and am now just like NEW. Give her a try, you won't regret it. It is worth to drive an extra mile for your well being.

Excellent, professional care is taken with each and every visit. Dr. Eberle takes his time with…read moreeach of our family members and is patient when more issues occasionally come up during an appointment. I appreciate his extensive knowledge and expertise. He has helped us with sprained ankles, wrists, jammed fingers, headaches, back pain, rib pain, etc. Highly, highly recommend him.

Mike Eberle cares about each and ever patient that walks into the door and it shows. He listens and…read morehelps in so much.

The care provided by the doctors (Brooke mainly) and Massage Therapist (Jon) was exceptional. The…read morecommunication and attention to paperwork and insurance were extremely frustrating.

Amazing physical therapy team! The atmosphere is very welcoming, everyone was so nice and friendly!…read moreI came in with some runners knee and pain in the arch of my foot only a few weeks out from my half marathon. I felt like they listened to my concerns and taught me excercises to strengthen and stabilize my weak areas. They helped me with strengthening, my mobility, cupping, scraping, and some massage. I was able to run my race pain free! I will definitely be back if I ever have an injury. I can't recommend them enough.