WOW, everyone from the staff to the dentist made me feel at ease. You could tell they put the…read morepatient first. And at the end of your appt, they even give you a free flower.

Terrible experience. Dr lacks empathy and was very dismissive. I've already reviewed on google!read more

I had a major tooth ache and they were able to subscribe me medication to remove the pain until…read morethey could do my root canal. I had a root canal done today and was expecting some pain but to my surprise I had no pain at all. The staff are very friendly as well. If you need a root canal you 100% should go here.

No one enjoys going to a dental office, but if you ever have to employ the services of an…read moreendodontist, this is the place to go. On a visit to my dentist for a consult regarding a toothache, she referred me to Dr. Lucas at Knoxville Endodontics. I was able to get an appointment in just two days. From start to finish, the entire experience was a breeze. Dr. Lucas and his dental assistant, Joyce, took great care to listen to my issues, and resolve them quickly. I ended up with root canal surgery that was conducted with professionalism and utmost concern for my comfort. 5-stars. You rock!!

This is my 2nd root canal in 3 years Dr Ballard and his assistant are amazing…read more I had a horrible infection, had not been able to sleep, had root canal got antibiotics went home slept like a baby. I feel totally amazing and to think l was so sick. Thank you, l cannot recommend you enough and the office staff is kind and friendly!

I would give them a 0 if I could. They did great work- but then ruined everything by telling me I…read moreowed under $200 before the appointment and when I went to pay- it was an additional $2200. I didn't have it then, and within a couple months they sent me a court order affidavit for the remaining amount. That's ALOT of money! So disheartening that they would care so little. I will never be back. Make you know what you owe before they do anything!

From the owner: Specializing in: - Endodontists…read more- Dentists - Prosthodontists & Denture Centers - Physicians & Surgeons, Oral Surgery

DR SULLIVAN was the best. He died 11/24/20 prior he closed his practice. May he Rest In Peaceread more

Lemme tell you about Northshore Endodontics-…read more I needed two root canals and my regular dentist referred me to Dr. Sullivan. I previously had a root canal done a few years ago by a Tufts student in Boston. That, as you may have guessed, didn't work out too well. Dr. Sullivan knows exactly how to properly numb your mouth so that you feel NO pain. At all. Nothing. I didn't realize that you're not supposed to feel pain because all my previous dental work was done without being properly numb (and I didn't know to speak up). The kicker - he called me that evening to check on me! Who does that anymore?? No, wait, another kicker - after the novocaine wore off I didn't experience any soreness or pain. I was so excited and bragged about this experience to everyone at work the next day.

I had a pretty disappointing experience at this dental office. Before my appointment, I received an…read moreexcessive number of communications -- five texts and two phone calls -- which felt overwhelming for something that could have been handled much more efficiently. In response, I simply texted back asking them to "please limit the number of calls/texts I receive". I felt this was a reasonable and polite request. However, when I arrived for my appointment, the dentist confronted me and stated that I was being rude and had an issue with his staff, which was both surprising and uncomfortable. To add to the frustration, I have previously received text messages from this office with incorrect appointment dates and times, which makes the volume of communication even more concerning rather than helpful. At no point was I disrespectful -- I was just asking for more streamlined and accurate communication. Being addressed this way by a provider was very uncomfortable especially since it was done at the beginning of the appointment.

Very unpleasant experience. Ladies in the office where pleasant…read more Went in for yearly cleaning for first visit to this office. Refused to clean my teeth I had dental insurance. I went home with nothing done. With no bill or front desk didn't offer any reasons . Ask for Doctor/Dentist to explain. Answer he was with another patient. I went home confused. Lack of communication. No unpleasant words had been exchanged. And My insurance covered anual visit and cleaning. So no harm just time lost for myself. But about two months later I received a bill for $14.00 With no service performed the day I went in. And if they felt that I owed them anything my insurance would have covered it 100%. Still not sure what happened.

Heartless doctors and office manager. If you want to give your business to people who genuinely…read morecare about you, I wouldn't set foot in their office.

I was there for support but I will say that there was no follow up phone call after the fact…read more Usually the doctor or nurse will call to make sure everything is still going "ok". It's been two weeks and we have had some questionable complications. We haven't called. I also was able to hear a scheduling conflict take place that apparently happens frequently. Apparently they booked someone or thought they had before us. That person never came in. When they called to check they discovered that, that person appointment was supposed to be a few weeks later. This also happened to my mother however it was reversed and had the wrong times as well. Sorry, I wouldn't reccomend them.

When I showed up for work to be done we gave them our insurance information and explained we…read morecouldn't do anything until we had a cost. We were told they had run this through our insurance and they gave us our out of pocket price. We paid and had the work done. Nearly 2 years later they started billing me for over $1,000 claiming we were out of network. The women working the front desk is very unkind and impatient & seems to have no interest in hearing anything out so we can come to a reasonable resolution. A lot of what we are being told about the financial side of things here is simply not adding up. We feel swindled & lied to. There are other options locally with better bedside manner and frankly a higher quality of service.

I was referred to Dr. Alborz by my dentist for a root canal. Dr. Alborz is an excellent doctor --…read morehighly skilled, caring, and thorough. I received exceptional treatment, and the entire staff was kind, professional, and friendly. Once he learned that I'm a student, he even offered me a generous discount, which I truly appreciated. I highly recommend Dr. Alborz and his team!

The staff is extremely nice and cordial -- however the rude treatment I received by one of the two…read moremedical partners was extremely rude. When I go to a medical professional for treatment, I expect to b e given advice -- especially when I'm forced to make an immediate decision. I at least expect some courtesy and empathy. I received neither. The doctor made it seem like I was really bothering him when I asked a follow up question and when he trend to the nurse and said in front of me, "I believe we're done here, time to move on" I took that as a condescending insult. Then, when he wrote out h is analysis, he said I should go to a different practitioner -- not a different specialist -- but a different doctor. I wrote him a letter to express my displeasure but never received a response, which is further indication of h is lack of interest. I'm really wondering what this was all about...

Absolutely a positive experience. Staff, assistants and Dr K made it very comfortable and pleasant…read more Office is clean and up to date equipment. Every single person I had contact with was passionate and caring. You can tell this staff supports Dr K and he takes care of them. I would highly recommend. More than 5 stars if I could.

Recently I had an issue with a sore tooth and they were able to work me in immediately and take…read morecare of the problem. They have been my dentists for about 12 years and I have been wonderfully treated and very satisfied with my care. I would recommend them to anyone needing dental care.

There are no better Dentists in the Knoxville Area. Office is very nice and new. The staff is…read morefriendly. Both Doctors are great!!