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    Aspen Dental - Alcoa, TN

    1.5 (17 reviews)
    Open 8:00 am - 5:30 pm
    Updated 1 month ago

    Services - Aspen Dental - Alcoa, TN

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Aspen Dental - Alcoa, TN Photos

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    Ask the Community - Aspen Dental - Alcoa, TN

    Crestview Dental Care

    Crestview Dental Care

    3.5(10 reviews)
    2.0 mi

    I had a pretty disappointing experience at this dental office. Before my appointment, I received an…read moreexcessive number of communications -- five texts and two phone calls -- which felt overwhelming for something that could have been handled much more efficiently. In response, I simply texted back asking them to "please limit the number of calls/texts I receive". I felt this was a reasonable and polite request. However, when I arrived for my appointment, the dentist confronted me and stated that I was being rude and had an issue with his staff, which was both surprising and uncomfortable. To add to the frustration, I have previously received text messages from this office with incorrect appointment dates and times, which makes the volume of communication even more concerning rather than helpful. At no point was I disrespectful -- I was just asking for more streamlined and accurate communication. Being addressed this way by a provider was very uncomfortable especially since it was done at the beginning of the appointment.

    Very unpleasant experience. Ladies in the office where pleasant…read more Went in for yearly cleaning for first visit to this office. Refused to clean my teeth I had dental insurance. I went home with nothing done. With no bill or front desk didn't offer any reasons . Ask for Doctor/Dentist to explain. Answer he was with another patient. I went home confused. Lack of communication. No unpleasant words had been exchanged. And My insurance covered anual visit and cleaning. So no harm just time lost for myself. But about two months later I received a bill for $14.00 With no service performed the day I went in. And if they felt that I owed them anything my insurance would have covered it 100%. Still not sure what happened.

    Mountain View Family Dentistry

    Mountain View Family Dentistry

    3.0(1 review)
    0.6 mi

    I debated about writing about this place.. but after talking to other people in the medical field…read morethey said yeah people need to know what they did. So here it is. The pros of this place is it is clean and the staff are friendly. The dental work is very good. The cons is make sure you get your information on what your insurance covers up front. I was quoted a portion paid by my insurance and another portion I owed. I paid in full. The staff had called to see what insurance covered before I let them touch my teeth. I had to come back for my final dental work of permanent crown placement and was told I was all set. Two months later the bill was run thru my insurance and it was off by 200 of what they thought my insurance would pay. But this bill said I owed an additional 1200. I called and they indicated to me the bill was quoted both for insurance portion and the amount I would owe the dentist portion. The document they had me sign first appointment was false. Thank goodness I saved it: At no point would I have signed off on having all the work done at once because i did not financially had it. If I knew I owed 1900 on top of the 2000 my insurance paid Finally got everything straightened out with the office to get a letter in the mail with the bill saying paid in full with quite the note from office staff that I should call insurance to see what it covers before dental work, etc needless to say I will never feel comfortable stepping foot in their office again. The dentist and her immediate staff are amazing but the way I was spoken to and treated by office staff was not appropriate.

    Aspen Dental - Alcoa, TN - generaldentistry - Updated May 2026

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