I had a fantastic experience here! I found a promo online for free eyebrow waxing and that is what…read morebrought me in. I was greeted by two friendly girls at the register and checked in. My tech (Kinsley) was super sweet and social. I ended up getting another service since they were doing a promo for half-off an additional service. When I paid, the girl at the register was kind, told me about deals and promos but also didn't push me into anything. I was in and out in about 20 minutes and everything went great!

I've had consistently frustrating experiences with the European Wax Center in Norman. Their…read morecustomer service feels extremely rigid and unaccommodating. They do not take walk-ins, and their late policy is strict to the point of being unreasonable. I arrived at the 9-minute mark and was turned away, despite being told that 9 minutes is the cutoff. Instead of attempting to work with me or see if there was any flexibility, I was offered an appointment three hours later -- which obviously doesn't work for most people with busy schedules. There seems to be little effort to accommodate clients who are trying to make appointments work within real-life constraints. A bit of grace or customer-centered problem-solving would go a long way. What's frustrating is that the Moore location does not operate this way and has never made things this difficult. The difference in service between locations is noticeable. Unfortunately, based on multiple experiences, I won't be returning to the Norman location.

Samantha is a skilled professional! I got a wax, and she was Very good at keeping me busy with…read moreconversation since I was nervous about the service. The salon is beautiful as well! Looking forward to my next treatment.

I just left Samantha's shop & I have found my lash lady! I've never had a lash lift & tint so when…read moreI arrived I was unsure of what to expect. Samantha came & got me from the front & took me back. She was very attentive & explained the process clearly. Once she was done explaining, I had no questions at all. The process was very meditative for me. I had my eyes closed for the lift so I couldn't do anything but lay there & relax. It was definitely a positive experience. After she was done I was amazed at how wonderful my lashes looked. Afterwards she explained all the aftercare instructions & said I could call if I had any questions. I will definitely be back to her & will recommend her to anyone & everyone

My man JAY! He's the best nail technician there is. He gave me a pedicure and paid sooo much…read moreattentions to what he was doing. He went above and beyond to make sure each step had attention to detail. The conversation was flowing and we had such a great time. 10/10 recommend that you get your nails done by Jay.

I've been here twice. First time was 5 years ago and meh... it's one of the best places in town but…read morethen... didn't say much. I decided to try it again in a pinch and it was much improved. I was glad I waited and gave it a second chance. Clean, efficient, nice workers, give a good massage, and painted nails nice. They lasted a while. I recommend giving this place a try. They don't have much as they are small but mighty. They have what you need at a reasonable price and are super kind when they do it.

I've had massages and facials here and they are fantastic!! Worth every penny. very clean and the…read moreemployees are all amazing!

My daughter & I just had a couples facial. The estheticians were knowledgeable, professional and…read moretalented! It was my daughter's first experience with a facial and she is hooked! We will be back! See you all again soon! Side note: I found out today in a spa tour before our appointment that you can participate in a head to toe package and I think that sounds like a birthday wishlist item for SURE!

Just had my first service at this establishment and I am so impressed with my complete experience…read morefrom start to finish. Scheduling was so easy! Cynthia was my waxing specialist. She was so sweet, made me feel so comfortable and was a complete perfectionist(which I appreciate). The young lady who was the receptionist was also wonderful and so professional. Thank you for the amazing experience, I will definitely be back.

Tristan is amazing! I have been seeing her for the past 10 years and won't go to anyone else! Fast…read moreand clean service as well as package specials!

I love this place!! I've tried so many different spas and estheticians here in the OKC/Norman area…read morefor waxing services and this place is now going to be my go to! Miranda did my wax and was such a sweetheart. She made the whole experience great and it was overall so therapeutic. Definitely recommend!

Miranda is an absolute saint. I feel so relaxed every time I am have an appointment. Honestly, I…read moreconsider this my monthly therapy; good for the mind and good for the soul. If you want to treat yourself, book a facial with Miranda.

BROW HEAVEN - I…read morehighly recommend this place to anyone picky about their brows. I started coming here just a few months ago and I wish I would have discovered them sooner. I have always done threading instead of waxing because it is much cheaper and my skin seems to react better to it, so I had put off coming here for a long time. However, after a few questionable threading sessions at the mall, I decided to start taking better care of my brows and give this place a try. I'm so happy I did because the results have been incredible. To start your journey to perfect brows - The first thing you need is a brow mapping. The aesthetician here will measure out your face and draw on lines to make sure the spacing and angles are perfect and symmetrical. This is a bit more expensive than the normal eyebrow waxing, but you definitely need it. After this initial appointment, the brow maintenance waxes are a bit cheaper. They are really great about not over waxing and they will leave places alone that need to fill in a bit before your next appointment. I recommend scheduling maintenance brow waxes about every five weeks to keep your brows on track for success. They have online scheduling through their website and it's very easy to use. You will need to pay a deposit of half the price when you make the appointment online. So for normal brow maintenance waxes, you pay $12.50 at the time you schedule the appointment and another $12.50 once the appointment is complete. Make sure you are able to make your appointments because they are very strict about refunds. This stresses me out, but I understand why it's a necessary policy. I have heard good things about most of their aestheticians. I have always used Jenn for my brows just because she had availability back when I initially made my first appointment. She's wonderful, but I think you can't go wrong with anyone here. They are also taking really great COVID precautions. They have opened up to masked appointments only, with clients waiting in their cars and texting when they arrive. Only one client is in the salon at once. They are being super safe and sanitary so you don't need to worry about putting off making an appointment any longer! Please please please for your own sake just start coming here for your brow needs.

Check out Cynamyn or Sierra, they are both amazing. I have been going sporadically for a little…read moremore than a year. They have a great online portal for all your needs.

Go here all the time, always get me in whenever I need it, I have a different person every time and…read moreit's always very well done. Very professional and most times I'm out in under 20 minutes, oh and u also get a discount for ur first wax so defo worth a try !

So I normally get waxed by Bailey T & I love her. Yesterday we were chatting during my routine wax…read moreappt and she mentioned her lash tinting. I had received an email about it, so I started asking questions. I'm headed to the beach in a few weeks and would rather not have to worry about makeup but ALSO, don't want to have no lashes. She said she had time and I gave it a whirl! WHOOOWEEE! I am so excited and glad I did! She did an amazing job and now I feel like I can go without mascara and if I need a more dramatic look, I can just do a couple of swipes of mascara for an evening! I'm in love with this service! Wax and lashes beach ready!