National Seating & Mobility
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2 months ago
UPDATE (Sept 4, 2026): Following state regulatory enforcement and executive legal intervention, NSM Corporate Legal was forced to retrieve the rejected equipment from our home and process a full refund to our insurance provider, confirming on the official pickup ticket that our family holds $0 financial liability. It took 11 months of severe neglect, public warnings, and formal filings to compel basic corporate accountability. While the physical unit is finally gone and the account is closed, OUR WARNING TO SPECIAL-NEEDS FAMILIES REMAINS UNCHANGED: ADVOCATE AGGRESSIVELY, DOCUMENT EVERYTHING, AND SEEK ALTERNATE DME PROVIDERS WHO PRIORITIZE PEDIATRIC SAFETY. Extreme caution for special-needs families and pediatric patients. National Seating & Mobility (Whippany branch) provided a custom power wheelchair for a pediatric patient with Duchenne Muscular Dystrophy that suffered a complete electronic system failure during school hours and was subsequently clinically rejected as an active safety hazard by a pediatric neuromuscular specialist. Following 11 months of neglect, delays, and administrative obstruction, state regulatory intervention was required via the NJ Department of Banking & Insurance (DOBI Case #582958) before safe replacement equipment could be obtained through another provider. Formal reports have been docketed with the NJ Division of Consumer Affairs, the NJ State Comptroller, and The Joint Commission (Incident #45185JOO-65308OZM). read more
8 months ago
Called about a scooter though Medicare and the woman on the phone said they never got a fax and I need to call my doctor again and she would not reach out. My mother was confused because she is 80 and they refused to call and check on the prescription from the doctor. She has to call the doctor. When I mentioned she is handicapped and elder she didn't care so great service. I recommend no one to deal with this company because they don't help the people who need it the most and that is half of what they are supposed to do. read more
2 years ago
Carlos was very knowledgeable and accommodating. Not only did he secure all insurance information he put together a seating that has been the absolute best for my son. He also delivered it to my home during the holiday weekend. Since my son has had his new seating, he has been have knee or back pain. Which is such a relief for my son and myself. Carlos has been exceptional. Can't thank him enough for being such a caring person. read more
3 years ago
Patricia, Steve and Jose were knowledgeable and friendly and provided invaluable guidance. They worked closely with the Director of Rehab at our facility in order to get insurance approval for an essential customized wheelchair. We are very grateful for their help from the beginning of the process making the initial assessment to the delivery and making adjustments to ensure the wheelchair fit exactly as needed. They went above and beyond to ensure safety and satisfaction. read more
More info about National Seating & Mobility
160 Algonquin Pkwy
Whippany, NJ 07981
Directions
(973) 852-4065
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https://www.nsm-seating.com
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Does National Seating & Mobility have free WiFi?
Yes, National Seating & Mobility has free WiFi.
From the Business
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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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National Seating & Mobility - mobilityequipment - Updated November 2026
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