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    National Seating & Mobility

    5.0 (1 review)
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    Home Health United

    Home Health United

    (11 reviews)

    Summit Woods

    Bought an extra tall walker here two years ago. It needs some rehab and at first I was told that…read morethey would give me a loaner and tune it up but staff person called back to ask if we purchased with cash or through Medicare... I said cash and was told they can't help me . There are many other company's in Madison. Pick a different one

    One star is super generous here. I call and am left on hold for 15+ minutes before I am given the…read moreopportunity to leave a message. I was due for a new CPAP cushion December 5th and it is now 60 days later and still no cushion! I left 10+ messages and I finally got a call back on January 15th. I was assured my stuff would be in the mail and that it would be delivered in a few business days. February 1st I call again and was placed on an eternal hold. I finally got in touch with someone today who indicated to me that the reason I nave not received my order is that it was "not in stock". If that were truly the case, shouldn't someone have called me to let me know not to expect it? This place is supposed to be a medical supply distributor..... there is no way to automatically fill an order. The office hours are 8:00 - 5:00 Monday - Friday which gives no opportunity to anyone who has a full time day job to get in touch with them. I have wasted several of my lunch breaks on hold only to get no answers in return from anyone. One day I had an appointment with a Respiratory care therapist for a cpap fitting. I arrived 15 minutes early and stood in line at reception to check in. I stood in line for almost a half hour and finally I called the RT on my cell phone to let her know I was there as the line wasn't moving. Instead, the receptionist was having a casual conversation with an older couple about their winter travel plans and then proceeded to talk about the benefits of starting to save early for your 401k. They are so annoying, I don't want to deal with them anymore.

    National Seating & Mobility - mobilityequipment - Updated May 2026

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