The employees here are usually nice and pleasant. The store always seems clean to me. A bit…read moreannoyed about the several times I've showed up during open business hours and found the store closed though.

I wanna be very honest about this: I'll recognize the excellence in customer service their…read moreemployees have displayed, and meanwhile point out why this location's CAR WASH in particular fails to do its job. In order to redeem a car wash I prepaid prior to my visit, I stopped by a total of 11 times and made 4 phone calls just to inquire the status of the car wash. The employees had been consistently polite and helpful, but were unable to respond with anything but "no, the car wash is down." And there were a variety of ways to turn customers away: "it's down and we've called somebody to come to fix it", "it's fixed but we can't turn it on now", "it was open but it's not completing the cycle so we had to close it again", etc. On my 12th visit I finally finally got into the car wash, but I wish I didn't. After pulling in, I heard the entire machine making all kinds of grinding noise when it moved like it was dragging something with it. Nozzles seemed clogged as water and soap were sprayed intermittently. Soap didn't cover car. Water didn't rinse soap off. Hot air blower didn't blow water off. So eventually I ended up with pulling out of the car wash with water droplets all over and a considerable amount of soap residues. Honestly my vehicle was dirtier than before. And I paid for another car wash somewhere else. The car wash obviously is severely out of shape. The gas station employees are not technicians and certainly can't fix it. Seemingly the owner has already gave up in the car wash. Remember their car wash is the touchless one and that abysmally poorly maintained machine can't wash anything off your car.

Great service, perfect delivery and pickup. We rented a lift chair for post-op, it was a breeze…read more Glad to have them so close!

Our experience could not have been better. They had appropriate chairs in stock, ready to try out,…read moredelivered & set up our selection, and were patient & helpful throughout the entire process.

I lost access to my car when I separated from my very irresponsible ex-spouse. Two and a half years…read morelater I finally got my car back from them when the divorce was finalized. I needed to make sure the car was in good working order both to satisfy the terms of the divorce and for my own peace of mind. I had worked hard to take good care of that car for almost a decade before I lost access to it and I was terrified my ex might have messed it up. Especially because there was a lot of scratching and minor damage on the front of the car that looked like my ex had hit something. Every place in town was booked up or wouldn't inspect mechanical AND body damage. Tire monkey got me booked for a full inspection within a week of my call. They checked everything out in only an hour. And they did it for much less than the other places in town. They gave me peace of mind that my car was safe and the service was friendly too.

Sad to say Tire Monkey does not want my business (or my money). I recently went there to mount a…read moretire on a spare rim (something that I have had them do in the past - and coincidentally the subject of my last 5-star review). However, now they say that they will not mount any tire not purchased there. I thought that I was doing them a favor by giving them some business in these tough times when most people are home and out of work. My mistake. I wish them well, but if they can afford to lose business (and repeat customers) then they must be doing exceptionally well already. All I know is that I won't be back.

I was here for the Fuel Station and did not have a need to go into the warehouse. I was hoping to…read moreget out of Illinois on this tank of gas but couldn't quite make it, so I was here paying an extra 20 cents or so per gallon thanks to the higher state taxes in the Land of Lincoln. Oh, well. Like other Costco with fuel, the gas pumps are located. Unless you have a massive vehicle, you can use the pumps on either side as they have very long hoses that will reach across most cars. Prices here are lower than other gas stations in the area because your fuel is "subsidized" by your Costco membership. When you get to the pump, scan your membership card and then your credit card. They do not accept cash here and they do not accept American Express. There are no squeegees or drinks/snacks at this gas station. [Review 17196 overall - 113 in Illinois - 713 of 2022.]

This store serves a college town with a big Asian community, so I expected better…read moreselection--especially before Lunar New Year. Unfortunately, many Asian products (even regular staples) were missing. I hope the store can improve their stocking and better support the community during important cultural holidays.

Today I had an appointment to get my windshield replaced due to a manufactures faulty rear view…read moremirror mount assembly. Chip, the manager and Collin the technician both were outstanding to work with and the job was done on time. The new window and rear view mechanism look great. Chip worked with upper management to make sure there wouldn't be any payment required from me. The quality of the work and the lifetime warranty are outstanding. I highly recommend the Safelite AutoGlass facility in Champaign, Illinois for their quality of work and outstanding customer service.

5/5 stars all the way around…read more I'm not ashamed to admit that this is the third time I've used Safelite to install a new windshield. I do not have great luck when it comes to car washes or flying rocks. Miraculously, Safelite (and my insurance company) always save the day. I called my insurance company on Monday, 7/9 to file a claim for a cracked windshield. They set-up my appointment with Safelite and Safelite arrived today to install a new windshield. Terry, my technician, was great. He called in the morning to let me know when he'd be arriving; then a little while later called to let me know that he was running way ahead of schedule and would be able to replace my windshield even earlier than anticipated. Yay! Terry inspected the exterior of my car prior to the install, then got the show on the road. He was done in about an hour; interior vacuuming included! My (amazing) insurance company took care of the entire bill thanks to my $0 glass deductible, something 'extra' that everyone should add to their auto policy. Terry gave me a receipt for my records and that was it! Safelite and my insurance company handle the claim amongst themselves. As I mentioned, this is the third time we've used Safelite for new windshields and I've never had a bad experience. This was probably the best and most convenient experience we've had. I could have opted to take my vehicle to Safelite's physical location, but I would have had to wait an extra day. Once an appointment is booked you'll also receive email updates. Then, on the day of the repair, the photo/name of your repair technician, as well as real-time text message updates. For affordable glass repair or total replacement and superb communication, I highly recommend Safelite.

The small engine desk is horrible. No one ever works the desk, or answers the call button. This has…read morego on years. You must go find an employee somewhere,....watched another customer leave in front of me for this same reason. The call button is a joke

I saw online that they had a good sale price on 5 qt. 0W-20 synthetic motor oil. Price was even…read morebetter as a Rewards member, rang up correctly at $20.99. Typically I pick up some good values in their nuts/snacks aisle, but this time I resisted since I was in a hurry to get home for dinner

I've been a Sam's Club shopper at multiple warehouses across the country. The one in Champaign IL…read morehas to be the worst one. The customer service is poor; their system is often "down;" prices at the register often don't match the advertised prices; but the worst thing is check-out. You'll have to load all the contents of your cart onto the conveyor yourself, as checkers have no assistance and it must not be part of their job description. Bathrooms need more often cleaning, and could definitely use updating. I now see why most of my friends and family prefer the Champaign Costco. Avoid at all costs!

New customer to Sam's Club. Good deal on Michelin tires,…read moreinstallation was great, lifetime rotation/roadside assistance program is great, tire/auto personnel are super friendly and also great. All around very positive experience. Thank you

Wonderful customer service! I stopped in for replacement windshield wipers, and was in & out AND…read moregot free installation in 5 minutes. They even came out in the rain to help me out with installation.

Best customer service in town! Came to get my battery checked and ended up buying a new battery…read morebecause my old one died as soon as I got there. Owen helped me change my battery and was very helpful with choosing which battery I should get. He was also very down to Earth and friendly. 10/10 customer service and an overall friendly atmosphere!