Bob and Beverly are the best. We have bought two homes with them…read more They are friendly and good people who care more about the person than the sale. I would highly recommend them if you need to buy or sell a home in the deep creek area.

Beverly and Bob are the greatest real estate agents we have ever worked with…read more Their service and customer care is outstanding, We highly recommend that anyone looking to buy real estate property to go with Beverly and Bob, Helga S.

After a bad experiences a few years back, I decided to give Railey Vacations another try. I am glad…read morethat I did, as my most recent experience was much better than the others. I was more than happy to run to Yelp to provide an update to my previous review. Me and a group of friends and I stayed at one of Raileys newer properties, Wispering Rapids. This property was honestly one of the most amazing Deep Creek properties I have ever stayed in. The house was So new and so clean. You could just smell the newness and cleanliness of the property upon exiting. Definitely a breath of fresh air, as most of the other home in the area are in need of some updates. The house had a total of six bedrooms and all of the rooms had their own bathrooms! That's a rare find for these vacation homes. The living room, dining room and kitchen areas were massive, allowing everyone to engage with one another while we cooked our meals. The deck held a large hot tub, with a fireplace and plenty of comfortable seating which provided another large location for myself and my guests to socialize. My one gripe, I wish the team had did a better job with shoveling after the recent snowfall. The driveway, walkways and the porch had quite an accumulation of fallen snow, making it both difficult and scary to walk on. Other than that, this was a much better experience than the last.

Beautiful house but very dissatisfied with the many issues we encountered. When we arrived, there…read morewas a white trash bag on the front porch. We assumed it was linens but we did not look. That bag stayed on the front porch for the duration of our stay. Then, right after we arrive, a man comes to the door and said he was expecting the owner as he was here to fix a few things. We were in the middle of unloading so we let him in. He was in the house about 30 minutes. We don't know what he repaired... We arrived New Years Eve and didn't try the hot tub that night as we celebrated New Years. The next morning we awakened to six inches of fresh snow and no snow shovel. We had to borrow a neighbors! After shoveling the path to the hot tub and clearing the front porch and some back deck space, another gentleman knocked on the door. This gentleman informed us he was there to drain, clean, and refill the hot tub. He said no one had cleaned it in a month and the water was green. So no hot tub that day or evening.... We then discover that two burners on the stove were malfunction and the garbage disposal didn't work. We tried to call the Property Management company, but they were closed because it is New Years Day. My stepson spent about an hour repairing the garbage disposal and found someone had put a screw in there. The next morning, we try to call the Property Management company again but after being on hold for a while, it pushed us to voicemail. We left a message and it took two hours to call us back. When we received the callback, we reported all the problems we encountered. She offered to send someone to repair the burners on the stove and we declined, choosing not to have a third service call in three days. She told us their company meets once a week to discuss renter issue and to determine if any compensation was appropriate. A week later, we were notified that we were not entitled to any recourse because we didn't open any work orders. There were two work orders processed while we were there and we self rescued the rest because we didn't want more strangers interrupting our family holiday. We will be back in Deep Creek next New Uears but will go back to AirBNB. By the way, I posted this same review a few days ago on the Raileys site and it disappeared. my review disappeared. I wonder how many other less than favorable reviews they have removed...on the Raileys site, this house only had five star reviews.

We rented a property through Railey last week. I won't slam the property because the issues we had…read moreare with the rental company. There was a major repair that needed to be made and we kept having to call them for updates. They were not responsive. Call backs were promised and not returned. Amenities that were supposed to be available were not. They were very frustrating to deal with and we had to spend way too much time on our vacation chasing them down and finding work arounds for their promised amenities. I suggest trying TaylorMade or Vacasa.

We worked with Jon on the purchase of a lot and potential new build. He is the most dishonest,…read moreunethical, agent with significant conflicts of interest and constantly hiding details. He even stooped to using profanity around my family and children. Given all of his business interests he cannot possibly represent a buyer or seller and put their interests first. Stay far away and work with someone else.

Jay Ferguson and Taylor-Made Real Estate are the best! Jay…read moresold our condo in record time and made it a pleasant experience to boot. From day one Jay told us " I am going to sell your home," and there was an offer on the table less than 8 hours after the house was listed. Jay had a thorough understanding of pricing trends in our community and of the strengths of our unique condominium development before the unit went on the market. The results : our unit sold faster than almost any other home in our community that had been listed over the past five years by other agents. It also sold at a higher price than most if not all of those same units. Jay and his wonderful, friendly staff at Taylor-Made have created a digital marketing juggernaut. They take the time to get it right the first time and are very effective in making sure potential buyers easily find your home online with listings that have accurate information and are showcased on eye-catching web pages. Jay is honest and straightforward. Jay never made a promise he did not deliver on. Jay is also an expert negotiator. We always felt he was looking out for our best interest first. His excellent support staff (including Megan, Susan and Ally) were also tremendously helpful and friendly. Jay very patiently walked us through all the steps we needed to take to sell our home. Jay was readily available to answer any questions we had or to update us on any developments regarding our contract. His knowledge and acumen are second to none. Jay is just a great upbeat guy and a pleasure to work with. He is also a cool cucumber. Selling a home can be a stressful situation at times but thanks to Jay's people skills he always kept things on an even keel. Everything Jay does is deliberate and has purpose. Jay truly is there to serve his clients and understands that the best way to increase his own business is thru exceeding his client's expectations which he definitely did in our case. I would recommend Jay to anyone who is considering selling or buying a home. He is one of the hardest working, most positive, talented and honest professionals we have had the pleasure to work with in any field, anywhere. While there are a lot of good agents in Western Maryland Jay is in a class of his own. Jay is setting a new standard for superior real estate service at Deep Creek Lake. We were very lucky to have Jay and his team in our corner. I promise you will feel the same if you choose him as your real estate agent!

From the owner: My name is Jay Ferguson, and I am a lifelong resident of the Deep Creek Lake area. I am also…read moreco-owner of the real estate side of Taylor Made. I have been in the real estate business for 21+ years now and I LOVE what I do! I have to say, my career really took off when I co-founded the real estate side of Taylor Made in 2014. Its been an amazing experience, building a real estate company from the ground up and achieving so much so quickly! In August 2016, we purchased Long & Foster Real Estate Deep Creek, where I had started my career in 2000. Its amazing what we have accomplished using the principles of honesty, teamwork and customer service! Why You Want Me Working for You: I am consistently one of the top-producing agents in the entire area and the Associate Broker of record for Taylor-Made Deep Creek Vacations & Sales. I have 21+ years of experience and I am a problem solver. I have extensively trained in all areas of real estate & emerging technologies, and also have trained as an appraiser, as well as served as a full-time Broker. I have a strong knowledge of the industry, as well as many trusted local contacts & affiliations that allow me to perform at a very high level and deliver results. I have a great deal of respect for my peers in this industry and have strong working relationships that I would love to put to work for you. Call me to discuss your situation - I know I can be of great service to you & others you care about! Honesty. Integrity. Results.

Sandy Bello is the most knowledgeable, helpful, and ethical real estate agent we have ever used…read more She constantly updated and advised us throughout the process. She is a Pro in every way! You can trust Sandy to represent you well!

From the owner: Sandy Bello offers both buyers and sellers an outstanding combination of skill and technology for…read morethe Garrett County and Deep Creek Lake marketplace. With the unique markets of Oakland and Deep Creek Lake, Sandy Bello's fifteen years of real estate have led her to success as a top agent in the Garrett County market. Sandy Bello has a strong marketing background and has always been a leader in sales.

Service requested rarely happens to almost never and definitely quality. There were so many new…read morecontractors that came through the house. I guess since we weren't that"million" dollar mansion embarrassing thought it would be OK just to send whom ever through the house just to work on it. Shoot one contractor put Trim paint on the wall instead of flat paint From the start I asked that Chip keep the communication flowing and we would be a ok. Well, we were not. The were small mistakes like putting the air conditioner unit was on the wrong side of the house. Yep, they had drilled right through the concrete wall on the wrong side. To top it all off, we went by Chip's office and they had no clue it happened. We were the ones to inform of the mistake. In fact, the brother drove over to see for himself. Then the mistake just kept coming from there. I don't think they know how to put in a pole barn/garage or maybe it was there first because they put the roof on backwards and it leaks. The house was built in 2019 and they still haven't fixed all of the repairs. We had some leaky windows in the pole barn/garage and it took forever to fix it. They kept telling us it was condensation. I'm not sure if it's laziness or they just don't know what's going on. They had to redo the paint on the master bedroom ceiling and I don't know what paint they used, but it's all chipping off. You will find walls that have not been painted. They still have putty all over them. The carpeting was put in wrong. There's a seam that runs right in the middle of the hallway and it is coming up. In the in the master closet, the carpet looks like they put a rag on the carpet that had English coat on it because there's a circle that looks like a rag layer on it. It's much lighter shade. The first time we went to see the house just to see how it was going. We looked through the windows, because we couldn't get in and then in the dining room there was carpet when we weren't supposed to have carpet that was a big red flag. The contractors were always showing up at the door and asking us what they should be working on next. Instead of asking Humberson what they should be working on for the day. I have tons and tons and tons of stuff that went wrong with this house. The house turned out to be a beautiful place because me and my husband have worked five years on it by ourselves. And yes, by the way, they still owe us many things that they still haven't fixed and we still bug them about once a month, I would say. When we remember to bug them about coming over to finish the items that they still owe us and they say OK we're gonna make your appointment and put you on the books then we never hear from them. If anyone has any questions feel free to reach out to me.

From the owner: Humberson Homes is one of the oldest established Real Estate firms in Garrett County, MD. We have…read moreoffered real estate services in Garrett County, MD and surrounding area's for over 30 years. With our many years of comprehensive experience in Home and Land Sales, we are convinced we are the right choice for all of your Real Estate needs. Whether you are looking to buy or sell, we have the staff and knowledge to assist you in finding just what you are looking for at the price you deserve. We have developed many local communities and assisted countless people just like yourself in buying and selling their properties.

Second Homes offers fractional ownership of top of the line luxury vacation homes in the Deep Creek…read moreArea. They have been selling fractional vacation homes since 2006.

Exceptional company with an old fashioned philosophy of honesty and integrity. The owner and staff…read moretreat their customers like family and go above and beyond to make your experience a positive one. We have had dealings with several realtors in the area and they are by far the best. Weather you are looking to buy, rent or list a property, you will be in good hands!

BEAR CROSSING: Upon arrival house was dirty. This, the 1st week of March during the pandemic. If…read morethis is how they clean during a health crisis, it is a poor showing. Bathroom clearly not cleaned between guests, hair on floor, mouse droppings behind all furniture throughout the house.. We had to clean the comforter as they were badly soiled, but had to clean the washer and dryer first to clean bedding. This place has really gone down hill over the years. They do not show the shower/bath in photos, and most photos are very old online(not current). The shower has multiple holes in it, just filled poorly with caulk and plenty of mold. Did not appear to be dusted in months as well. Called and spoke to owners and rental management. Both apologized and stated they would take care of it and reimburse us appropriately. Guess what, been 4 weeks with no response from them. That is plenty of time. Will not use again.