1. Ray C Lapp Air Conditioning

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Oakland, MD

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Ray C Lapp Air Conditioning

3.0 (6 reviews)

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6 years ago

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10 years ago

Not very reliable. Person answering the phone is extremely rude. Do not use these people

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Germain Hvac

Germain Hvac

(8 reviews)

We worked with Germain HVAC in august of 2018 to see what system would fit in our chalet style home…read moreat deep creek. The house had no ductwork and baseboard heat, so we went with a two unit Gibson split level system. Eric sized the system to accommodate a large main floor and a separate unit for the bedroom loft. The installation went flawlessly, and our home in the summer became a truly cool and relaxing place for us and our guests. Fast forward two years, and We are still thrilled! After a 10" snowstorm last night amd 40mph winds outside, the heating system works every bit as well as the cooling system. Our house is currently 72 degrees, and our wintertime electric bill is 1/5th what it was with baseboard heating. Eric's recommended system remains perfect for our home. The owners are friendly and responsive, definitely consider Germain HVAC to hear and cool your home.

I strongly caution anyone against using this company. Work was performed with no written estimate,…read moreand the invoice contained zero itemization--just a lump-sum charge with no explanation. Communication was extremely poor; despite repeated calls and emails, responses were slow or nonexistent. After the fact, I was falsely told that I had given verbal approval, and even more concerning, the company admitted it had no record of the equipment installed. This reflects a troubling lack of professionalism, transparency, and basic business practices. From start to finish, the experience was characterized by disorganization, unreliable communication, and inadequate documentation. I would not trust this company with future work.

Ray C Lapp Air Conditioning - hvac - Updated October 2026

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