The absolute worst ever!!! Complete waste of time and money!! Do yourself a favor and go anywhere…read moreelse. Terrible customer service... terrible online support. Honestly I think this place is so kind of scam. Take your money and give you the run around until you're so tired of dealing with it you give up!!!! SCAM

Mr flynn was amazing. He helped me with my maneuver ability and taught me the basis of driving.read more

I would not recommend Heights Driving School. In December 2025, we purchased the school's upgraded…read morepackage for $625 because it advertised benefits beyond the standard package, including two additional hours of in-car instruction, maneuverability training, and parent tips and tricks. The standard package at the time was $495, so we paid an additional $130 specifically for those extra services. Despite multiple emails and phone calls, we were never able to schedule those additional services. The online system would not allow scheduling, and the only alternative date offered was during the school day. The school issued my daughter's completion certificate without providing any of the additional services we paid for. When she struggled with maneuverability during her driving test, we had to seek instruction elsewhere from another driving school. After two short lessons from that other driving school, she successfully passed and received her license. When I requested a refund of the $130 premium we paid for services that were never delivered, Heights Driving School refused to issue a full refund. After several emails, although they acknowledged the extra services were not provided, they never explained why they believed they were entitled to keep money for services that were never delivered. My concern is less about the money and more about the principle. Consumers should not have to pay for services that are advertised, purchased, and never provided. Based on our experience, I cannot recommend Heights Driving School. It is a pity because I had attend this driving school ages ago when I was a teen myself.

We paid like 500$ for me and only had 2 sessions was supposed to have one today but NO BODY told me…read moreI had to them somewhere I thought they were goin to pick me up like they did the last two times. They don't take me seriously because I'm young adult I've had to have my grandparents call them and threaten them to refund us OUR money. I mean what the actual fuck. If you're going to schedule someone on weekends TELL THEM YOU HAVE TO MET THEM SOMEWHERE. It's harder for me because I'm a mom.

Liam is an excellent teacher, the class I took with him taught me so much! I was very anxious and…read morenow I feel like as I incorporate all the skills he coached, I will become much more confident.

Cassandra was excellent! My daughter is a much more confident and relaxed driver since starting her…read morein-cars. Would 100% recommend Safe Pass!

The owner and instructor, Mr. Wilson, is very knowledgeable and personable. She makes the class…read moreinteresting and engaging rather than boring, going through the material in detail while incorporating everyday experiences and stories from previous students. It is a rigorous class that goes by quickly and truly instills a new perspective on safety and driving education. I would definitely recommend it to everyone.

Sheila was very helpful the class was very insightful and I'm glad I chose punch bug..read more

4 years ago, this company was highly recommended by a family for my daughter. It was one of the…read morebest decisions we made to have the owner, Ari, teach her to drive! He was incredible, calm, patient, kind and thorough. She enjoyed her time doing the in-cars and learned a lot. She passed the test with flying colors! Fast forward to 20 and my other daughter just completed her in-cars with Kelsey. She LOVED it and learned so much! This is a great company that will respond to questions immediately and patiently. I would HIGHLY RECOMMEND THEM!! My family was so fortunate to work with them! P.S. My 2nd daughter just passed the test with flying colors, too!

I gave Overbeke a one-star rating because I don't think it's possible to give them a zero-star…read morerating through Yelp. This is the worst business I've ever dealt with and I would strongly recommend that anybody who needs driving instruction not deal with this business. First my son took the online instruction. Part way through his online instruction the program simply froze. We contacted Overbeke and we contacted their owner, Ari Klarfeld. We were told that Overbeke doesn't, in fact, administer the online course but instead they delegate that out to a separate company. We would have to deal with that company even though we paid Overbeke and not that separate company. I then spent 2 weeks trying to get through to that separate company. I finally threatened that I was going to contact the State of Ohio and only then did they respond to my emails. They finally solved the technical problem and my son was able to complete his online instruction. Thereafter we endeavored to complete his in-car instruction. Unfortunately the online instruction had been delayed so long that his temp expired and we had to renew it. After we renewed it we found out that Overbeke was booking 3 months in advance. We reluctantly booked his lessons 3 months in advance and then the day before his first lesson the instructor texted me and canceled. I reached out to the owner of Overbeke to reschedule his lesson and was told I would have to wait another 2 months for in-car lessons. This is a horrible company. They have no brick-and-mortar office. They list an address on Mercantile Road in Beachwood but if you go there it's closed, no one is there, and the door has a lockbox on it. I think they may hold classroom instruction there on occasion but nobody staffs this office on a regular basis. I have never been able to reach a person using their phone number. I have never received a return call despite my multiple phone calls to Overbeke with my multiple complaints. I have rarely received a return text and I have occasionally received a return email. There is no customer service and we wasted 1.5 years trying to get my son's license and finally had to get his in-car instruction with a different company. I would strongly recommend that anybody thinking about hiring this company use somebody else. When I went to the Mercantile Road location I actually bumped into another father with his daughter, also trying to figure out what was going on. Apparently their lesson had been canceled as well. This is a horrible company.

I recently attended a 3 hour lesson with Dan at Stick Shift Driving Academy and left with…read moreconfidence in my Driving ability. The instructor was knowledgeable, patient, followed the curriculum, chose a public area for the lesson, and took proper pandemic safety precautions. I highly recommend their courses!

Signed my son up in June right in the middle of covid. Was very happy with the on line classes and…read moreTop Driver arranged his 8 hours of in car. Very pleased!

1st Choice Driving school, should be everyone's 1st choice! Paris is such a great driving…read moreinstructor. He is positive, knowledgeable, encouraging, patient and gives great feedback. They definitely have the best prices and driving instructors! 1st Choice Driving School is THE BEST!!!!

I paid upfront for driving instruction with 1st Choice for my 18 year old son which was to include…read moreusing their car for taking the test. They made us set the appointment a full month and a week in advance, because according to them they were very busy. On the day of the highly anticipated driving and driving test appointment, they did not even show up. Totally unprofessional. My son was very disappointed. I paid for the session upfront and have yet to receive my requested refund which I demanded immediately. I will file a lawsuit in the coming days. I find their customer service and overall business practices abhorrent and I would highly advise against using their services.