The absolute worst ever!!! Complete waste of time and money!! Do yourself a favor and go anywhere…read moreelse. Terrible customer service... terrible online support. Honestly I think this place is so kind of scam. Take your money and give you the run around until you're so tired of dealing with it you give up!!!! SCAM

Mr flynn was amazing. He helped me with my maneuver ability and taught me the basis of driving.read more

1st Choice Driving school, should be everyone's 1st choice! Paris is such a great driving…read moreinstructor. He is positive, knowledgeable, encouraging, patient and gives great feedback. They definitely have the best prices and driving instructors! 1st Choice Driving School is THE BEST!!!!

I paid upfront for driving instruction with 1st Choice for my 18 year old son which was to include…read moreusing their car for taking the test. They made us set the appointment a full month and a week in advance, because according to them they were very busy. On the day of the highly anticipated driving and driving test appointment, they did not even show up. Totally unprofessional. My son was very disappointed. I paid for the session upfront and have yet to receive my requested refund which I demanded immediately. I will file a lawsuit in the coming days. I find their customer service and overall business practices abhorrent and I would highly advise against using their services.

4 years ago, this company was highly recommended by a family for my daughter. It was one of the…read morebest decisions we made to have the owner, Ari, teach her to drive! He was incredible, calm, patient, kind and thorough. She enjoyed her time doing the in-cars and learned a lot. She passed the test with flying colors! Fast forward to 20 and my other daughter just completed her in-cars with Kelsey. She LOVED it and learned so much! This is a great company that will respond to questions immediately and patiently. I would HIGHLY RECOMMEND THEM!! My family was so fortunate to work with them! P.S. My 2nd daughter just passed the test with flying colors, too!

This has been by far one of the top 3 of horrible experiences I have had in my over 60 years of…read morelife! I paid $200 for 2 hours of refresher lessons sor someone. The lesson was scheduled for March. The instructor went to the wrong location. By the\nTime we got in touch with the instructor 30 minutes had already passed.He said we could still do the lesson, but he could only do an hour because he had someone else to do immediately afterwards.However, they were not offering a refund of the hour that we missed.Because the instructor went to the wrong place. We were told to contact the school and reschedule. Contacting this place in these people is impossible. No one ever answers the phone.It goes directly to voicemail.They tell you to leave a message.You leave a message, they don't call you back.You send text that doesn't work. Not only has communication virtually impossible.The or times I did speak with someone whom I believe will see the owner.He was rude and unprofessional. He acted as if it was our fault. Mind you , it is now may and we are still having conversations about trying to get these two hours of maneuverability , practice rescheduled. When I told him fine, just give me my money back.He told me to read the website.No refunds. At that point I said, we'll find just getting rescheduled.A female actually sent us a text message that said he was rescheduled for a different date, we call to confirm this and was told he wasn't scheduled for that date.That was just a suggestion that they gave that date to other people as well , and it was no longer available. Finally, I got the owner in June.We waited 2 months for an appointment scheduled for June 30th.\nWe were told we should have checked the portal weld.The portal wasn't working, they had glitches.Every time we tried to get in there didn't work.So finally, he was reset and give a new account in the portal.He was scheduled for July 30th.We waited 2 months for this appointment.And guess what happened on July 30th?No one showed up again. In addition, because of the long time involved in this, his temp's actually expired, and he had hot to take the test again, because we've been dealing with this since February.Because the first appointment that was not met was il in early March. So tomorrow is august first and we still have not received what I paid for. And of course, the text message I sent has not been answered or responded to I have called 8 times since yesterday.And not one time have I gotten an answer. I saved the entire text stream from this transaction. I have over a 100 text and still nothing has happened. This is probably the worst disregard for customers or providing a service that I have ever seen.. Unless you want to be frustrated, aggravated swindled out of your money.Stay away from this driving school. I\nWould not recommend them if they were the last operating driving school on earth.

This company is horrible, unprofessional. I Paid in full two weeks ago and still waiting for the…read moreschedule for the classes for my daughter. They will make promises but not keep it. My daughter will get a license for the fault of these people late. they don't want to refund the money. I don't know how they have 4 stars on the website is a liar. Now because they know that I am very upset not to answer my calls. The phrase cheaper is expensive in this company is true. I will make a complaint to the consumer, I hope they can help to put an order in this kind abuse companies, Floria A.

Go somewhere else. It will take forever just to get your in-car scheduled. It has been 4 months…read morealready and my daughter stI'll has not been scheduled. I have tried to contact them many times in the last two weeks and have had no luck

This is my second time using them, I knew better. Its seems like kids are forced to do the online…read moreclasses, which mine did, but now there are no in car lessons available. They are booked out 3 months and everything is during the day, kids are in school. I find it almost fraudulent that you are required to do the training per the state and you pay these driving schools yet the driving schools do not allow you to complete the requirement within a 6 month time frame. Kids should be able to get their license within a reasonable time, a fee is paid therefore the services should be offered and reasonable. Now I need to find another place for in car and pay again, the Heights was paid yet they are unable to fulfill the services paid for.

paid the $535 upfront my daughter took the first part online but when it was time to do the driving…read morethey don't have any openings until next year. so now she has to get the temps again because they will expire before next year. Do not go there it is a rip off all they want is money and they wont refund me my money

Let's just address the elephant in the room. Keith (the instructor) is in simple terms a bully. In…read moreclass he would make fun of "window lickers", special Ed kids in general, his own students, etc. The environment was very hostile and he encouraged that. Kids I never even met because they were from a different school were making fun of me and he encouraged it. Now let's talk about driving with him. He would constantly eat candy or cough drops (not sure which) and would litter on the street. Not the worst thing he did just very unprofessional. Another thing is the degrading and the name calling wouldn't stop in the classroom. If you asked him to clarify if you were turning left or right he would call you "slow" or "retarded". There was even one time where I asked "you said make a right, correct?" And he must have not been paying attention because he said yes. However there was no right hand turn that could be made, only straight and left. He continued to scream at me for this when I even asked him a second time which direction to go and he gave me a direction that wasn't even a possibility. He brags about making all of his female students cry during in-cars with him and it seems to be a thing he tries to do. He is the most unprofessional person for the job this includes but is not limited to smoking on the job, making fun of disabled kids constantly, encouraging bullying in his classroom, screaming at teenagers when he is the one who made a mistake, etc. if you are looking for a driving school for your teenager don't go here. I will say some kids do have good experiences but if they don't have a good experience chances are they will have a horrible one filled with being degraded, screaming, in professionalism, and more.

I enrolled my 16 year old son to obtain the Ohio required in school/ in car training for his…read moredriver's license. I enrolled him on 12/30/20, paying $340 cash to Keith. My son completed the in school portion from 1/4/21-1/14/21. Passed the required test@96%. We were told on 1/14/21 that there was 5 people in front of him for the in car portion& that we would be given dates. After 2 weeks, I contacted Keith, only to get text messages back with no dates. After speaking to another parent, having the same issues, Keith was confronted in person by both parents. I learned that my son's in car portion wouldn't be until the end of April. Completely unacceptable. Keith then stated that he has 6 months by law to complete his program which is false.The teenagers have up to 6 months to complete the course due to school, sports, work, etc. I requested a refund of the in car portion of my payment& withdrew my son. I also requested my son's in school hours& test results so that I could get him enrolled in another school. Keith did submit his records but I had to receive them from his outside mailbox. I also had to contact the Ohio Department of Public Safety to get permission to enroll my son in another school just for the in car portion.As of today, I still have not received my refund nor KNOW the exact amount of my refund that I will be receiving. My refund should be $170, which is 1/2 of my $340 cash payment. Only 1/2 of his services was rendered. No where on my written contract does it states that the instructor has legally 6 months to complete his training course. My money was taken, the first half of his course was given immediately, then you are sitting, waiting on the in car portion with no actual phone calls back. Text messages are the ONLY form of communication after you pay your initial $340. I did not do my homework as a parent, I looked for reviews on this business, after the fact. There are multiple complaints on the same issues, dating back to 2018.I have since enrolled my son in another school just for the in car portion, received dates@ the time of enrollment. PLEASE do your research before booking& paying. Get EXACT completion dates.What should have been a exciting time for my son has turned into a waiting game& prolonged him in obtaining his driver's liscence.

i had 3 in car driving lessons with these guys. i payed $280 dollars for the 3. on the 3rd day i…read morewas 5 minutes late coming out of my house and the driver charged me for for the whole lesson. when i called to reschedule and they demanded an additional 80 dollars for me, the driver and his secretary (number listed above) were very rude and insulted my "incompetance" for being late. i would not use this company again. the driver was racist.