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National Billing Partners

1.0 (1 review)

Services - National Billing Partners

Billing services

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9 years ago

A nightmare to deal with. Rude, unprofessional person answered my call. Hung up on me!!! Thanks

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Michele Heyman, CPA ,PLLC

Michele Heyman, CPA ,PLLC

(1 review)

Northwest Austin

Hi, This review is…read moreto warn other customers of what could happen to them. I was told my a financial advisor that Ms.Heyman the tax advisors would be a great assets to compete my personal taxes this year. I am the type to complete my taxes or HR block as I do every year. This year I decided to use the advice of a my financial rep who stated " let Michele see what she is able to complete with your taxes and if you don't want to use her to file you don't have to" I then reached out to Michele explained not once but twice this was my first time using a CPA. Here is an exact e-main to Michelle: "2nd question I have is as I stated before this is our first time using a personal CPA to complete our taxes and not use HRBlock. I did fill out my taxes in HR block just to see where we would be and we are owing around $158 as of now. Now once you are able to complete our taxes will you be able to let us know if we owe or will be receiving a refund? If there is by chance tax credits we may miss or did not understand. Also, I know we will have to pay you for your services so i know that may be on top of filing our taxes(if we owe). I just want to make sure I complete the most cost effective way to complete my taxes but also have them completed correctly." So knowing I have already completed my taxes in HR Block and only owe $158 asked her again I am just looking for the most cost effective way to compete my taxes. Instead of stating you will be paying at a minimum $650 + the $158 you owe in taxes you probably should just file through Hr block. She proceed to ignore that question and ask for more documentation. So now they would like me to pay $650 to them (money hungry) pay $138 to for my taxes to The IRS instead of the 3 HOURS it took me to fill out my taxes with Hr block. After explaining this to instead of even offering a discounted 50% for the way she could have done. Which would not have been a lot as I have nothing but W2 and day care for tax credit it's not like I'm a business who has tons of stuff. She wants to charge me interest now on a unpaid invoice after speaking with her about this. Very unprofessional and I understand you have to make a living as well. The facts that I I asked multiples times before hand how this would be handled and still did not have a clear answer or even a honest professional one (you save money by not using us) would of been a great start. I do not recommend this service unless you are unable to use a computer and log into a tax service provider for yourself. You're better off paying a friend $50 for this service. Very smart lady I'm sure but did not look out or have the best interest for me and my family during this pandemic where people lost their jobs.

Five Stone Tax Advisers - RecognizeGood Ethics in Business Awards

Five Stone Tax Advisers

(264 reviews)

I started using Five Stone Tax Advisors to challenge my Austin property taxes (two properties, for…read moremany years) for quite a few years now, after a bruising meeting with the Travis County committee that meets with homeowners, a horrible experience. Most years, Five Stone has been successful in getting the appraised value of my home lowered - sometimes by a lot. I think the fee they charge for this is reasonable, and they seem to be efficient and very easy to deal with. Usually, we exchange only 1 or 2 messages per year. They donate a substantial portion of their profit (about a third) to local charities, and they invite their clients to choose from a list. They're a great business; highlky recommend.

Useless service that cost us money when we tried to use them. We signed up a few years ago (2024)…read morefor the purpose of having them protest our property tax increase. They did zero work, literally zero, as soon as we signed up they literally told us to go find comparable property sales ourselves and sent a bill at the same time because they wouldn't do any work to try and protest for us thus they knew we would not find any savings. The entire reason we used them was to find the comparable and do the protest, which they didn't do either of. They should at least have a policy that if they have zero data they can use to make a case, you should not pay anything to them at all since they won't do anything. I would not use them again, I have contacted state representatives to suggest regulating this industry due to unethical companies like this one.

Purple Fig - We won Best of Austin 2024

Purple Fig

(123 reviews)

Update: 12/5/23 - I'm updating this as the owner did reach out to us and refunded the cost of the…read moreinitial clean. While I don't believe we will be using them moving forward I respect that they stand behind their work. Our former housekeeper moved so we recently had Purple Fig come in for an initial cleaning with the hopes of setting up a twice a month or bi-weekly service. We were quoted ~$280 per visit which was higher than our old housekeeper but seemed reasonable enough given they bring multiple people. They claimed the first clean was to bring things up to the "Purple Fig Standard" but when I got home after the cleaning I genuinely had trouble understanding what they did while in my home other than leave a candy cane on our kitchen counter. They don't do any laundry (even bed sheets/towels, not looking for a wash and fold service here) which is frustrating but I can somewhat understand given the time a laundry cycle takes. The most egregious offense was that they apparently also dont do any dishes . Again, i'm not asking for a post-Thanksgiving dinner cleanup here but we had a few pans and plates from last nights dinner in the sink and they didn't touch them. Overall, my wife and I struggled to understand what they really did to clean our home. When we decided not to continue with the bi-weekly service they then retroactively charged us $470 for the initial clean. For the price they charge not doing laundry or even tidying up the kitchen when there are a few dishes in the sink doesn't feel worth it. The best part of a cleaning service is coming home to a clean house that you can see and feel as soon as you walk through the door. With Purple Fig, I walked in to a house that felt like the cleaning service had to reschedule for another day

TL;DR - Highly recommend Purple Fig, worth every penny…read more We had a wonderful experience with Purple Fig - they cleaned our home right before Christmas and got everything in tip-top shape in time for houseguests to arrive. I was super impressed with how easy the onboarding process was - communication was fast, detalled, and I knew exactly what to expect the day of the cleaning. I loved that I received an alert when the team was on the way and their approximate arrival time - so helpful! Since I work from home, the team asked very considerate questions about which rooms to clean first, what would be the most convenient / least disruptive for me, etc. They were efficient, detailed, and I was blown away by the quality of the clean. And the best part - my home smelled AMAZING. I don't know what type of magic they infuse into their eco-friendly cleaning products, but I would like to buy it in bulk please! :).

Kushner Law Offices PC - Servicing TX and CA litigants, since 2009.

Kushner Law Offices PC

(5 reviews)

SoCo (S. Congress Ave.), 78704 (South Austin)

After struggling for over 9 months to get our solar panel leasing company to remove their solar…read morepanels so we could fix our leaking roof, Joshua Kushner helped us get resolution in just a few weeks. We needed his excellent legal skills to end the leasing company's cycle of empty promises and stall-tactics. Joshua was very understanding and easy to communicate with. We highly recommend him. He got us out of our lease AND got the solar company to pay for the damage to our roof that their solar panels caused.

Joshua has been beyond my expectations as legal counsel. I am a nurse + content creator with a…read morepersonal brand and small business partnership. Joshua helped establish our LLC formation, EIN establishment, and operation agreement. He has drafted supplemental correspondence for our educational submission and general brand legal considerations. Moreover, Joshua provides incredibly quick correspondence and is knowledgeable about contemporary businesses' social media/content creator/brand needs. Recently, he represented me against a nefarious brand withholding financial payment from a brand deal. As a female/small business owner, I feel very well protected and represented by Joshua! What I value about Joshua is his hands-on approach, his knowledge of modern-day business, his ability to break things down for me, and his responsiveness. (I have worked with two prior lawyers who were horrible with communication, dismissed my concerns, forgot important details, and billed me for services I had to redo). Joshua continues to work with me on my business journey with extraordinary counsel and representation. I am very thankful I found him and highly recommend the Kushner Law Firm! :)

Hopkins Tax and Consulting - Our Tax Consultant, Sanel Dragovic

Hopkins Tax and Consulting

(61 reviews)

They did my taxes last several years. Didn't get last year's in until November. Now, I am hearing…read morefrom the IRS that losses were mis-categorized and I have already had to pay back money on 2020, and now it looks like more for 2019 likely, but I can't be sure, because they took the returns off the smartvault. Noone responds to emails or phone calls. Paid extra for Audit protection, but no-one responds. At this point O might have to look into legal recourse. I can't be the only person scammed by these guys. Now, automatic reply on email states everyone resigned but Charles would return message within a week. It has been at least 2 weeks with no response and no phone or office to call. Charles sent out an email in February indicating he is moving on to be a speaker/ influencer. Only if he os teaching how to scam money and walk away.

First, I would avoid for sure. I have never had such a different experience from what I expected…read morebased on the high yelp rating. They were very fast and efficient at having an initial client meeting and taking my money. I was impressed at that point. That process occurred December 2020 when they invoiced me. On May 12th we were told we were 8th in the queue. They did file an extension in case they missed the reviewed June 15th date but I reached out again for an update on June 9th and it is now July 7th and still no taxes to review or even an email update on status. Perhaps they lost a lot of employees due to covid or some fully reasonable explanation, but without any customer service I really only can leave this review and contact the BBB.

National Billing Partners - billingservices - Updated May 2026

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