STAY AWAY- zero bed side manor, you meed to pay upfront for any type of procedure and they might…read morereimburse you if insurance goes through. Needed urgent help, told me to come back in 3 weeks. They didn't skip a beat to make sure I paid their fee for a 3 min consultation. Don't waste you're time here.

Dr. Chang is a great dentist. Super knowledgeable and kind. The implant he did for me was fast and…read morepainless. I now have a wonderful new tooth and am very happy. Great care and follow up.

What a breath of fresh air the Kuratomi dental office is!…read moreDr.Jamie Kuratomi is an awesome practitioner with an excellent bedside manner. I really appreciate her gentle touch and concern for my well being. That's not all! Dental Technician Juana is fantastic as well: polite, engaging, and down to earth, providing an environment conducive to maximum comfort. The front office is kind considerate and happy. Thank you so much for the excellent experience. I look forward to a great Doctor Patient relationship going forward. Greg

I miss you and your work. I rarely give my two cents but I have to recognize great work and the…read moreattention to detail. My hat is off to you and your team.

I had my wisdom teeth removed here earlier this week. During the procedure I was told that I had an…read moreasthma attack (I do not have asthma). After the surgery, I called the office to follow up and ask questions about the recommended steroid medication. When I expressed concerns about taking steroids, the staff member on the phone began discussing another patient's personal genetic history related to steroid use, which felt like a serious HIPAA violation. When I pointed this out, the staff member Brianna became upset transferred me to Dr. Cline who ended the call without any help. The situation left me feeling very uncomfortable and concerned about both the professionalism and the handling of patient information. Overall, this was a very disappointing experience in terms of communication and patient care

The whole team was friendly and professional. They made me feel comfortable, answered my millions…read moreof questions, and did great work overall. And the team ran like a well oiled machine. Special shout out to Sam at the front desk who was warm and welcoming the first time I called, (and all the other times I called with follow up questions). Maranda made the billing process transparent and seamless (I walked out of my consultation appointment knowing exactly what I would be paying). And Dr. Cline-Fortunado did a thorough exam before making any recommendations, and was very honest and respectful when presenting my options. In addition, the office is clean, modern, and soothing. Nobody loves going in for a dental surgery, but honestly, they made the experience quite pleasant.

People should be reluctant to take all of the recommendations given by a dentist, as they may also…read morebe trying to drum up business. That is the case with this dentist. I came in to see Dr, Mann for an Invisilign consultation (which I waited a month for). He then wanted to do an exam, and pointed out that I had 'decay'. I had told him previously that I had my teeth messed up by badly done, unnecessary fillings, but still, he got indignant about his DUTY to exam people's teeth. Fair enough. But then he began a a tirade about what type of patient I would be (ignoring his advice, refusing X-rays), and then he told me he had not decided if he would even ACCEPT me as a patient! I undid my bib, thanked him for his time and left, QUICKLY!

Great staff. Kind Dentist. My teeth have been jacked up since I can remember. Dr. Mann is always…read moreprofessional and keeps my comfort as a top priority. I have referred many of my friends to his practice, and they have all been very pleased with his practice. I would recommend him without reservation.

Dr. Cheng and his staff were always very pleasant and professional. He did a great job with my…read moreimplant.

The answers you receive from front desk. You have to pay up front. No refund if any monies are…read moreleft over it will be applied to future visits. No thank you.

26 years of excellent care for me. I have nothing bad to report. Cannot imagine going anywhere else.read more

Excellent service and care! Overall pleasant experience. Everyone is so nice and helpful!read more

I am so grateful for Dr. Fern Le and her wonderful staff! I had my first root canal experience that…read moreunfortunately my primary dentist could not get numbed. Dr. Le was able to fit me in right away and get me numb! Turned out I had severely curved roots making it a challenging root canal. Her office was friendly, straight forward on costs, and able to fix my tooth. Highly recommend!

She is the most consumate professional and kindest human being imaginable. She will bend over…read morebackwards to help while providing the best care possible. 12 years after I first became her patient I drive many miles to see her. Awesome!

He is thorough, kind, and a phenomenal endodonist! The staff…read moreare attentive, helpful, and friendly.

He is the best endodontist of all time, in all the world! I've been begging health professionals to…read moresing to me during procedures my whole life. Finally!!! It's like a personal concert while receiving the best care in the most amazing tranquil setting with beautiful artwork all around. The doctor and his staff are just incredible! I think he's maybe the fourth endodontist to work on one of my teeth. He fixed all the problems the other guys missed. I had two root canals done by him to fix work that others had done poorly. He's incredibly thorough. The treatment is done in 2 sessions and antibiotics were prescribed in my case. I feel very lucky to live within an hour's drive. I would drive 8 hours to see Dr. Jimenez. Oh, and I almost forgot that he is a magician with a needle - the shots don't hurt. I always ask for extra time and extra shots in the beginning and he was very accommodating and understanding. Thank you! Thank you!

Coming to I-Smile is like visiting long distant loving cousins. The new generation of staff is so…read morewelcoming, relaxing and kind. No waiting either. I just had a teeth cleaning with Pauline, so sweet, gentle and professional (actually a qualified dentist in her home countries of Venezuela and Spain!) Ive known Dr Conner Malek since he came into the practice as an intern. He is a fabulous dentist - Very kind, easy going and relaxing to be with. Mackenzie, his sister, is a delightful office manager who sets the welcoming cheerful tone of the place. I also love the artwork painted by Dr Malek Sr. I am grateful to be under the care of I-Smile and Dr Conner Malek's team. My teeth have only improved with time coming here twice a year. Ive been a patient for many years. Im remembering a time when i had a procedure and they let me have one of their sweet Dachshund service dogs on my lap. It took all the stress out, so fun!

I typically tremble at the very thought of going to the dentist, but when I needed an emergency…read morecrown replacement on a Saturday, I found iSmileSpa was open (apparently every other Saturday) and was delighted to find an extremely competent, patient, and caring team led by Dr. Connor Malek and McKenzie Malek, as well as state of the art equipment including in-house, cad-cam crown making (no having to live with a temporary while permanent crown is being made in a lab). I went back for a periodontal deep cleaning (scaling and root planing) and that went well, too -- even the scary part getting numbed up with multiple needles at the beginning (I hate that part)! So I am very pleased to have finally found a dental practice I am comfortable with, after going through a few other attempts at finding a good dentist in Santa Cruz County. Highly recommend.

We could not be happier with North Coast. We are on our 3rd kid receiving orthodontia and wouldn't…read morego anywhere else. Every single person who works there will give you a smile and great attention. Both Doctors are very thorough, thoughtful and extremely good at what they do. We've had expanders, rubberbands, head-gear, braces, Invisalign and retainers between all three of my children. They are experts at all!!!

Are they Expensive -Yes Is Staff Polite - Yes, but with used…read morecar sales men like sales tactic. A lot of fast paced speech. A lot of smiles. You're gonna feel some pressure to sign the day of consult. You been warned. Keep shopping the 200$ savings isn't a deal breaker to stay. Is Scheduling easy- Not exactly Are they open Friday- No Open weekend -No Is there more than one location- yes. But not open daily.- this is where I'm upset! We are in our first year of treatment. And we have always had to commute 40 minutes or more when we were living on the mountain. The office does get bent out of shape if you are late. We chose NCO in anticipation of their Scott's Valley office opening. 20 mins from home! Great ...Well That took longer than expected. So yeah, I felt misleaded. Then to find out they don't operate the SV location M-F Because they aren't not open on Friday at either location. We have now moved a little farther away and To make an appointment we are looking at weeks for SV openings that work around school and work schedule. Or now w traffic. Deal w 2 hr round trip commute to Capitola. It's great to see the practice growing, but it's apparent they BIT off more than they can CHEW if they can't operate both facilities. My other complaint is I've never met the Orthodontist working on my child. (My Experiance working w interventional doctors for over a decade. They don't come out to talk because they are on the next patient $$$) They never came out to meet/great me. Not Once! After reading some of his reviews and he seems brash- I hope not- Just do your job correctly! So far my kiddo's smile is looking better. So I have extremely mixed feeling about this business.