****** UPDATE Gary…read morestepped in and arranged for my car to inspected by their tint specialist and determined it was an issue with the glass and should be replaced. The glass has been replaced and tinted at no cost. I appreciate him taking ownership of the issue and making things right. I'm happy to have this over and enjoy my car! ******* I purchased my 2025 certified pre-owned 330i from BMW of Creve Coeur in May 2026. The buying experience was fine and Bradley was easy to work with. I took my vehicle to a very reputable shop near my home to get tinted and when they washed the back window to prepare it for tint, the defroster lines slid down and split. I called some tint shops(including the one BMW of Creve Coeur uses) to ask them if that was something they have seen. They advised that defroster lines should not come off that easily and that it sounds like there is an issue with the glass. They suggested taking to where I purchased it. I bought the car on the 20th, took it to the tint shop on the 29th and called the dealership that afternoon. Since it was Friday we arranged for me to bring it in on Tuesday the 2nd. When I brought it in the service manager accused the tint shop of using too much heat or cutting the lines with a razor blade. I went back to the tint company and they showed me the video of them working on my car and neither of those things happened. BMW of Creve Coeur refuses to fix the back glass and so I made a complaint directly with BMW and when they called BMW of Creve Coeur,they went out of their way to tell BMW not to cover the damage even under their goodwill program. I have always dreamed of buying a BMW and after 10 years of driving a van, my kids were old enough to switch back to a car. The whole experience has been a nightmare and honestly I'm ready to just be done and get a different car because if this is how they are right after you buy the car, I can imagine they are even more difficult to work with as the car ages. I purchased a brand new Kia back in 2013 and 13 years later they provide superior service than this BMW of Creve Coeur has. So if you want a dealership that makes your life difficult before the 1st payment is due then BMW of Creve Coeur is the one for you. My co workers all have luxury vehicles as well as my clients and I will be sure to warn everyone about BMW of Creve Coeur.

Worked with Fabian who gave a great rundown education on the X3 30i's new update and functionality…read morebefore going for a test drive. Lots of new things explained while driving while giving direction to fully test it out. Very knowledgeable and not pushy at all since he has a solid book of business with loyal clients. I loved the food for thoughts he gave since I have a car that is highly sought after due to the current economic state. He followed up with me quickly after asking more questions and the general manager followed up with me as well. I will update this later once the ball has moved forward!

The owner is amazing and considerate. I have a very interesting problem with coming in and buying…read moremy first car and he knew exactly how to handle my situation. Sam found me the perfect car for my growing family and I recommend this place to anyone he was genuinely the sweetest best experience with a dealership ever and he's very transparent and real.

With in a week of buying the car the check engine light was on, & to top it off i was given an…read moreexpired inspection. Owner was rude & refused to make it right.

Bimmers was recommended to me by Custom Sounds as they don't work on my BMW model. I had never…read moreheard of Bimmers, but from my first call, they were amazing. Greg answered my call and made my appointment with kindness and from there, my entire experience was awesome! Bimmers is my new go to!!

I'm deeply concerned by a neighboring woman's public account that this business allowed a man to…read moreremain on its property for roughly three hours while she reported being harassed by him. She says she had previously informed the owners about the harassment and had a restraining order against him. I did not personally witness the incident, but the account raises serious questions about how this business responds to safety concerns. Being a paying customer should never excuse intimidation or harassment of a neighbor. I would like to see the owners address these concerns and explain what steps they take when someone reports harassment involving a person on their property. Based on what has been shared, I would not feel comfortable supporting this business.

So let me tell you a story (that means that this will get kinda long)... My VW Jetta-R is a 2020,…read morebought it as Certified Pre-Owned with 18k miles on it from Auffenberg in Shiloh, IL. When driving it home, as soon as I encountered rough roads I could tell that something was wrong with the suspension. Not wanting to go back to IL and knowing that the warranty was good at any VW dealer I took it to Dean Team on Manchester. It turns out that Auffenberg never removed the blocks placed in the springs for shipment. So remember, this was Certified Pre-Owned which means that it was inspected twice (once at new and again at resale) and Auffenberg missed it. WTH? My sales guy there was great, but the business manager was HIGH pressure on selling a warranty. Makes me wonder if they missed it on purpose. Dean Team fixed it in 30 minutes, for free. They have surely earned my future business. Auffenberg, not so much. It drives and rides great now, BTW. #deanteam #volkswagen

This shouldn't be a surprise of a review. I am commenting strictly on the service department, not…read morethe sales side of things. I recently took in my Atlas for a transmission fluid flush. It was due and, apparently, most of the regular garages can't perform this service, even at the specialty shop I went to. So off to the dealership I went and everyone knows the deal with dealerships. Be prepared to pay a LOT more for services and parts. The transmission was as expected. Several hundred dollars for everything. Fine. My issue came with a sensor problem on my vehicle. The rear sensors, those that indicate a vehicle in the blind spot, when there is cross traffic while backing up, the system that indicates when you're getting too close to an object while backing up. Now I know I don't know diddly squat about vehicles anymore with all the tech they have on them but I think I know enough to know when things aren't right. When I asked for them to check the sensors they gave me an estimate of....what was it, $150? $250? Something like that? I couldn't believe it. Again, I don't know sht about this high tech stuff but I would imagine what I was asking for was for them to hook up the car to a computer that would be able to spit out the issue with the sensors in a matter of minutes if that long. I would have been more apt to pay for the repairs than to pay the amount of money they were asking for a diagnostic. That just perpetuates the stigma that goes with getting work done at a dealership. It's just expensive for no reason. *I* think plugging in the car to run a diagnostic while it sat there getting a transmission flush (or whatever they call it) wouldn't have warranted the price of the diagnostic. I found it ridiculous. So my Atlas goes on without the sensors working until I can get the second mortgage on my house to pay for diagnostics and repairs.