This review only relates to the sales team. I don't own a Triumph so have no experience of their…read moreservice side of things but I'm told that's very good too. May experience of this place was excellent. Very friendly and knowledgeable staff, a huge range of accessories and they even sell customised bikes to order as well as their own dealer specials. To top it off on the enthusiasm front, they also run a racing team! If you're in the market for a Triumph, these are the guys you should buy it from!

This is the Triumph main dealer for the area and having always been a lover of Triumph motorcycles…read moreboth old and new, went here to buy my new Triumph. First impressions are good. The showroom and shop are well stocked and the staff are generally welcoming and knowlegable. They were also prepared to haggle over the price of the bike I wanted and I do love a bit of haggling! All was well and I colected the bike on the day, they even arranged for someone (after a bit of a wait) to collect me from the station. I didn't find out until I picked it up that on all new bikes you can no longer turn the lights off. Not the dealers fault but manufacturers are being encouraged to follow an EU directive, not law, but how long until it will be? If the EU have their way all cars will soon have to follow suit!! No really! Incresed fuel consumption all round then?! My problems started soon after I rode off the forecourt. There were some small faults not really worth mentioning but the most serious one was brake fluid leaking from the upper resevoir which in turn blew onto the petrol tank. I was not happy, especially when Jack Lilleys' said they could not look at it for 2 weeks and suggested wrapping a piece of rag around it. Obviously I was not able to use my brand new bike during this time and the afternoon before it was due to go in I got a message to say they were unable to now pick it up and I would have to re book! When it eventually did get collected, not by the dealership as they had promised, I had to get the RAC to do it, it sat at the dealership while Triumph pondered what they were going to do. Their problem was that brake fluid and paint don't mix too well so it would need a new petrol tank. Not cheap, but then not my problem! So I was without the use of the bike for around a month and then had to take it back twice more for other problems which they failed to rectify on one visit then denied that the bike had been there at all because they didn't have a record of it!! I'm told things are better now following a change of personell,time will tell. Triumph are great bikes to ride and I do hope that Jack Lilley do get their act together.

Bought my Honda CB from there for a decent px deal, I noticed they cleaned it up nicely prior to…read morehanding it over. Had it for a while with no issues.

I have been using Bill Bunns for the last 8 years. They are an amazing group that know their stuff…read more, don't overcharge and will help in anyway they can. Not only are they friendly and professional but also have never treated me like a stupid woman ! I have really appreciated the work they have done and it's always been top quality. If you're looking for a reliable affordable garage look no further than these guys. Highly recommend.

My experience with revolutions has been brilliant so far, they communicated well and regularly with…read moreme.Maintained the budget that i had asked them to, and have been really friendly and genuine. I have remained in regular contact with the team and even have some as riding buddies now. would definitely recommend giving them a try.

AVOID AT ALL COSTS…read more This is probably the first negative review I've ever written and I cannot stress how awful my experience of Revolution Bikes has been. They didn't communicate, carried out repairs without my authorisation, fitted non-Ducati parts, used a sealant on the tank that is not rated for petrol immersion, and I think that they invented the faults in the first place. After spending hundreds of pounds and being shouted at by Tom - my bike still has the same fault. I could allow an issue with workmanship but Tom is a person to avoid at all costs - he is unstable, flies off the handle and gets abusive on the phone, refuses to cooperate and is so full of how good Revolution are that he simply refuses to listen to a customer. Based on my experience, Revolution's policy is to not communicate with customers, do whatever they want with your bike, and shout abuse at you if you then question any of this. To top it off, they refuse to reply to emails and only ever responded to a registered letter that threatens legal action. In all my years of owning and operating vehicles, I have NEVER come across such a terrible outfit. If I could, I would leave 10 more reviews to try and help people avoid this operation.