Beautiful store full of great quality pieces. Service was…read moreawesome. They were all very helpful.

I have to agree with several unfavorable reviews. The shop has some unique items and I have shopped…read morethere --but no longer. The rude demeanor seems to be part of the atmosphere with the staff and the owner. I have spent a lot of money there over the years. Also the fact that the owner is aware of his 59yr clerk who has blatantly exploited our 85 yr old compromised father. His response was - "your father is fine"--apparently his other occupation is neurology. Then he responded by a comment --"it is a free World ". I am freely posting my review.

My first time, I was visiting a newer women's boutique in the new Logans Landing shopping center…read more I must comment on the owner's selection of beautiful, well-made attire from Italy and the USA. The owner knows how to buy for her demographics. For example, she selected a wide range of styles that I believe appeal to most women. She bought clothing for most body silhouettes. On-trend without screaming "trendy" is not an easy task. She hit the sweet spot! The prices for shoes, handbags, and clothing are reasonable. And she bought clothing brands that were unique and fresh. I truly wanted to give this fun shopping experience five stars; however, when I visit again, I am hoping I can provide this fabulous boutique five stars! I recommend this boutique for a new and unique experience! With fabulous brands at reasonable price points, no one can resist leaving empty-handed!

It's several hours later, and I'm still baffled by my first experience with this "boutique."…read more Mostly, I'm baffled this place remains in business given what was my shocking experience today. 100% knowing that I did nothing to provoke any of the negativity fuels my desire to share my experience and my trust in knowing I can't be alone. Others have undoubtedly had a similar experience. It began with zero greeting when I walked in, despite the employee making eye contact with me. Instead, she was preoccupied with glaring at my 4 year old daughter who, mind you, was thrilled to be going with me to look at grown up things. For all appearances, we were just a typical mama and daughter walking into a local business in our sundresses and sandals happy to be doing "girlie things" together. Furthermore, my daughter is a well-behaved and well-mannered child. To my surprise, my daughter was sternly warned 30 seconds upon entering the store not to touch the mannequin next to her. I was taken aback, but said nothing. While I looked at jewelry on a table, my daughter noticed bubble wrap laying loose on the floor below and bent down to investigate, but before she could, we were given another stern warning and dirty look. The woman said there was glass inside the boxes, yet my daughter was not near the boxes. We're now 3-5 minutes inside the store and nobody has greeted us or asked if I was looking for anything in particular. We make our way toward the middle of the store when a second woman approaches, only to notice that my daughter had a small lollipop in her mouth and then say with a tone of emergency "Don't touch the clothing with that" as if my daughter had rubbed the lollipop on something. So I asked, "I'm sorry, this is the third time in 5 minutes my daughter has been warned about something she hasn't done and it's a little much to be honest." To which she softened and said "It's just that there's no food or drink allowed." So okay. I conceded that point and told my daughter to eat what remained of the lollipop and give me the stick. I felt that the mood had shifted at that point for the better, and this woman then asked me if I could use help picking anything out. I shared what I was looking for and for the time being, she was polite and helpful in helping me find a few things. When I walked to the checkout counter to decide between two pair of earrings, I was shocked to notice the price, which was astronomical for an unknown boutique in a grocery store plaza in North Naples, yet I still considered purchasing just one pair. The woman quickly grew impatient with me, and I became uncomfortable as the mood began to turn negative again, in which case I didn't feel good about pulling out my wallet. I said, "I've decided against all the earrings" in a polite way despite being uncomfortable. She then said, "So, you're not getting anything?" in an accusatory tone. To which I simply said, "That's correct." Then she walked away. There was no "Well, thanks for stopping in anyway" or any kind of civility. She just walked away. I lingered a moment at a display before leaving to give her the chance to redeem herself, but nope. Nothing. So my daughter and I walked out. After looking at the business Facebook page just now, I have leaned this woman is the owner, so I am even more baffled. What a joke. What a sham business! Zero idea of how to run a customer service based business! I walked in there ready and willing to give her my business!! Of course, I had no idea until I was inside that the "boutique" has a lot of knock-off wannabe goods, which in my opinion equates this business to nothing better than a dirty trunk in some back alley in NYC filled with fake designer accessories. Get out of town with your knockoff CoCo Chanel apparel and jewelry. If I had known the store carried such street-vendor items, I would have never walked in. And now that I know what a sham the owner and store are, I will never walk back in. Furthermore, I am blasting this anywhere a review can be blasted because that's what she earned and deserves. She's a complete joke and a scam, clearly, and so is her "boutique."

My husband and I brought in a Movado watch and gold bracelet for repair. When picked up the watch…read morethe motor still didn't function and gold bracelet was not repaired correctly. Brought both pieces back for further repair. The owner and his wife are extremely nasty people. We are from the north and had never experienced any classless treatment like this before. When my husband asked for a refund for faulty repairs the owner got aggressive towards my husband's face. We will report this to the BBB.

We have had two very positive experiences with Ryan. One was a necklace purchase for my wife and…read morelast week a battery replacement on a watch of mine. We will be going back for more repair work soon. I find them pleasant and very helpful.

I think your responsiveness as a business owner speaks volumes. Thank you for that. We send a lot…read moreof business your way as well as shop there personally. I think there are some teaching opportunities with the young ladies that work for you. In the world we are in, customer service is critical to survival. Best of luck...

The insertion piece on my bracelet had broken completely off the bracelet. I took this to Anthony,…read morewho custom makes jewelry. He was able to repair this and add a safety chain to my bracelet. It was ready in a little over a week and turned out beautifully. He does not send the pieces out for repair. These are completed in the shop.

Anthony is a great guy! And his work is impeccable! Very affordable. Beautiful custom pieces of…read morejewelry. I can't say enough positive things about him.

What a great place to pop in, they have everything you could imagine from shirts, to mugs, and a…read morebunch of other little things and unique gifts. On top of that, the owner is a wonderful man who is very sweet and chatty.

Imagine gift shop is a sight to behold. There are so many interesting items in the store to see…read more Take your time and don't rush through. The owner is a very nice man who is very friendly and helpful. For all of your Naples Souvenirs stop by this fabulous Mom and Pop shop. You won't need to stop anywhere else.

It so important to have a jeweler you can TRUST. And one who is knowledgeable. That is why we…read morecontinue to work with Tom at Naples Jewelers. Whether it is having pearls restrung, a simple watch battery replacement, or a brand-new diamond bracelet, Tom consistently demonstrates a patient professionalism we appreciate. He and JD make a great team.

I came in to have my watch sized. The man who helped me was polite, friendly, and was patient in…read morehelping me decide how many links to remove. I was in and out in under 10 minutes and they were very fair in their pricing!

Nice place to show for unusual and really cool Jeans. Can't wait to see what new inventory is…read morecoming soon.

Cool shopping trip with the wife. Big comfy husband couch to hang out on while she picked out a…read moreton of dresses to try on. Music in the shop was also awesome. All 80s Rock. Smiling and head bobbing the whole time. My wife found no less than 10 dresses that she liked. The owner was super helpful. She setup a changing room and we judged as my wife came out. Found 3 dresses that were good. Prices range from $50 to 200. Would definitely come back!