Re-sized my unique engagement ring with precision and perfection! The staff is wonderful,…read moretransparent and friendly. :)

While I didn't purchase any of their beautiful jewelry.. I would have!! but I was there for a very…read morerushed engraving project for work. They were so professional, accommodating and the quality of the work was next level! Would recommend them 10 out of 10 and will use them again.. beautiful dog and super nice people... bonus.

Owners took great care of my engagement ring that lost a small diamond. They replaced it and also…read moremade sure the rest of the prongs were tightened and they cleaned it up nicely - it looks brand new again.

Highly recommended! I walked in was greeted and helped instantly! They both had excellent customer…read moreservice and their inventory is beautiful!! Definitely check it out!!

Stupid expensive. I am a jeweler but dont have my equipment with me. He wanted $200 for something…read morethat would take me 10 minutes.

I had me engagement ring resized and he did a beautiful job and the price was great highly…read morerecommended!

Great service (repair), professional AND kind. Very responsive to my online request. I highly…read morerecommed!

I've worked at Tin City for 2 years and I just went in on Friday to see if Carlos could clean my…read moreCartier rings. With no hesitation he said of course. Didn't charge me at all, finished in about 5 minutes, all the scratches were gone and they look brand new. You are amazing and provide excellent service!

This jeweler, Brad, was highly recommended by my watch repairman and I have yet to thank him for…read morethat referral. The spring in the elaborate clasp broke for the second time in this 25+ year old bracelet's history. Most so-called jewelry repairman would only replace the clasp or repair it at an exorbitant price due to "the time involved". The beautiful job was done in one working day at a very reasonable price. I can't say enough about the skill and professionalism of this establishment. My wife is seriously considering returning with some hardly used pieces of jewelry to sell on consignment. I would recommend "B.Franklin Jewelers" without hesitation.

I needed my wedding ring resized. They did it in just a few days and it is perfect! Friendly and…read moreprofessional, with a cute dog named Sassy who works there too.

Friendly, detailed, fast! I went to the store to replace a battery for my quartz watch. A lady…read morewas professional and kind. Thank you!

Do not take your Jewelry here. I took my Presidential Rolex here to get overhauled and now I find…read moreout it didn't even need it and they switched my Rolex Bracelet to a fake one! The police are involved and a lawsuit is in progress. The entire family should be in jail.

I stopped in to have a gold Byzantine bracelet repaired and Will was honest with me... he said it…read morewas still wearable and to bring it back when it further breaks. How honest! He could have simply made a repair and taken my money! I've since sent several friends to him, and I'll be there today to pick up another item he has repaired for me. Top notch service and reasonable pricing is the perfect description for this business!

Recently had Will replace batteries in our watches and replace tiny crystals surrounding the watch…read moreface. Bingo!....just like new. He completed the work the same day and the price was very reasonable. He has designed jewelry for us among other requests and we have never been dissatisfied over the ten years we have been his customers. Recommend him very highly!

Always professional and very helpful... and not at all pushy. I have always felt very comfortable…read morejust looking and knowing that someone is always there to assist when I am ready. A huge and pleasant difference than being immediately bombarded by a pushy sales person. I have used them for repairs of all kind, restringing fine pearls, repairing/replacing gold clasps, replacing watch batteries, and have also enjoyed grazing and purchasing a few wonderful pieces from their vintage collection. I come from a jewelry business family and very much appreciate this family owned and operated business.

I have been a very happy customer for years starting in the old store. I even brought my parents…read morehere and they were wonderful in helping them with a nice special piece that they ordered for them special. If you don't see what you want I guarantee they can get it for you.. But as big as the selection is I would say you probably will find your perfect piece of jewelry right here. Thank you for great service every time and never letting me down... David

I've visited Carol here for our Rolex purchases. Just superior service and attention to detail…read more A+ in our opinion

Several years ago we stopped in at Bigham Jewelers to obtain a price on a ring that had been in the…read morefamily for years. Kathy(the owner was out of town) and her brother waited on us. Dan looked at ring with lupe and stated he had a better instrument in back room. Dan was gone close to ten minutes,came out and offered $5,000...We had an appraisal from a Massachusetts Jeweler years earlier for $13,000+ so we returned ring to safe deposit box. Recently when selling some jewelery, we had the ring looked at by a fifth ave. jeweler, and he stated that Bigham's was a good offer...which begs the question! what transpired 3yrs ago in that backroom at Bigham. Tried to discuss the matter with Kathy (the owner) but it appears that either she is not getting the message,or she doesn't care. Recent telephone conversation with Dan did not resolve the matter. Never again! Rich & Judy Gamelli

The last watch repair was an expensive trip to the mall, the man who changed the batteries also…read moresaid the watches would last two years. Unfortunately, both watches had the batteries last for only a year. After reading the reviews for Quality Time, we decided to give them a try. The shop is easy to find, it's in a good location off Tamiami Trail. The shop has an old time look with antique clocks on display. One clock even reminded me of a mantel clock that my grandparents had. If you don't like antiques, no worries, Noime was fast and efficient. He got to work right away and the four watches I bought in, were done after only a few minutes. The price of each watch was a little over ten dollars, much better than the overpriced mall! He said the batteries would last around a year and he didn't make overinflated claims about the battery life. Honesty in a business is always appreciated and I have no doubt he did a good job. This is a small business that I'm happy to recommend, a good price with quality work can be hard to find. Going forward, Quality Time will be our new watch repair store.

There's a lot to be said for locally owned crafts-persons. Battery replacements and new bands can…read morebe had at any of the chain stores but walking into a shop owned by a master tech just feels better. You're greeted with smile and for battery work, he took 5 of my watches and was done in a matter of minutes. You can't ask for better.