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    Naples Pediatric Dentistry

    4.6 (9 reviews)
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    13 years ago

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    11 years ago

    Thank you, Dr Sandor, for seeing my child with an emergency!

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    Main Street Children's Dentistry and Orthodontics of Naples

    Main Street Children's Dentistry and Orthodontics of Naples

    2.2(26 reviews)
    3.9 mi

    Overall, unfriendly experience never had a problem with the sitting orthodontic physician however,…read morefront staff has always been extraordinarily rude and disrespectful it's like dealing with a bunch of high school bullies.

    Dear Dr. Freedman and Staff,…read more I'm writing to respond to your recent message, which stated that my records are "from almost five years ago" and should be requested from another provider. That response is not only inaccurate--it is evasive and deeply disappointing, given the pain I've endured and the trust I placed in your care. Let me clarify the facts: 1. Dr. Aquino's assistant told me he received a direct call from Dr. Matt the day before I spoke to her. So Dr. Matt had the time to call Dr. Aquino, personally, to discuss me--yet he did not speak to me, examine me properly, or respond to the pain I was in. What exactly did he discuss with Dr. Aquino? 2. When I was seen in your office this month, I was still wearing the last retainers from the treatment Dr. Matt gave me. Nothing had changed in my mouth until I got the veneers--which is why I came back to you. I told you I was in pain. I told you my veneers had fallen off multiple times. I told you one was now crooked. And I asked for a new retainer to hold the shape from your treatment. You refused to help. 3. Instead of offering a retainer or checking my scans, you told me to go back to Dr. Mendez--a different dentist, who does not even accept my insurance, and would require another $7,000 in cosmetic surgery. This was after I had already been cut without consent, left numb, and harmed by another dentist. You sent me away like nothing happened. 4. And now--after all that--I'm told that you no longer have my records from "five years ago"? Even the IRS requires tax documents for seven years. You were my treating orthodontist. You have a legal responsibility to retain my records, and I'm demanding them now. I am formally requesting again: * A complete copy of my treatment records, including Invisalign scans, photos, notes, and billing * Documentation of any communication between Dr. Matt and Dr. Aquino * A written explanation of why I was denied help during my recent visit, despite being in obvious pain and still wearing your retainers If I do not receive a complete and prompt response, I will be filing a formal complaint with the Florida Dental Board, the Attorney General, and other regulatory agencies. No patient--no human being--deserves to be treated the way I was. You knew I was in pain. You chose silence. That will not be forgotten. Sincerely, Claudia Hernández de León

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    Main Street Children's Dentistry and Orthodontics of Naples
    Main Street Children's Dentistry and Orthodontics of Naples
    Main Street Children's Dentistry and Orthodontics of Naples

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    New Age Dentistry of Naples - Our little family!

    New Age Dentistry of Naples

    4.4(19 reviews)
    3.2 mi

    We are surprised by your response to my review, I just hoped that Julia herself would have taken…read morethe time time to write the response instead of someone else. I NEVER said that other offices told me that everything looked good. They told me exactly what was in the original review so please stop lying. Yes, I do utilize yelp as a platform to criticize or give praise objectively. It is what yelp is used for. I want to be able to let people know the facts as they happened that way they can make a well informed decision. Yes, it is very disheartening that a client/customer of over seven years that Julia would simply state that she did the best that she could with the canvass that she had and that my situation was NOT correctable. That alone meant that there was no more "glady to work with you and address your concerns". Meanwhile, check out the updated pic of my new teeth that were "not correctable". I didn't even have to be subjected to potential "facial paralysis" as my new dentist did a phenomenal job. Still out $7900 that your office owes me. Nonetheless, we wish you all the best and hope that you get better, and continue to grow your business practices, and your ethical decision making ability. Warm regards

    I went in with a broken tooth and was helped immediately kind friendly people I am now having some…read moremissing teeth taken care of I will be able to smile again

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    New Age Dentistry of Naples - Dr. Julia Talalekno

    Dr. Julia Talalekno

    New Age Dentistry of Naples
    New Age Dentistry of Naples

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    Naples Pediatric Dentistry - pediatric_dentists - Updated May 2026

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