Had an issue with the bathroom faucet and another plumber had told us the fix was going to be a…read moremajor repair. Ciaran M came out, assessed the problem quickly, and fixed it within 30 minutes. We have used Mike's Plumbing on a few occasions now and highly recommend their service. Ciaran was personable, easy going, and very professional.

I needed a toilet tank flush valve replaced. I was given an on site quote of $462.28! That…read moreseemed exorbitant so I asked for detail. I was told the high cost was due to the inclusion of a "Gold Membership". That included various discounts on future dispatch fees, parts and labor, a 1 year additional warranty on installed parts, priority service, and an annual "comprehensive" plumbing inspection. I rarely need plumbing service, so I asked what would the cost be without the Gold Membership. That cost was about $20 higher and I would not get the additional 1 year warranty on the installed flush valve!! So I went with the original quote to get the job done. The next day I got an email to schedule my annual "comprehensive" plumbing inspection. The inspection would include (1) documenting all fixtures & equipment (2) documenting the age and condition of entire plumbing system (3) treating drains to prevent clogs (4) providing 3 lists for future maintenance. I scheduled the inspection for 9 a.m. I was told they like to schedule these as their first call of the day since it will take about 2 hours. No one shows at 9 a.m.! I don't receive any communication. Two very young, inexperienced plumbers finally arrive at 10:40! (Had another call). Here's what they did for my comprehensive inspection. They (1) turned on and off faucets and shower heads and (2) took pictures of showers, sinks, toilets, the water heater and the viewable plumbing to those fixtures. That's it!! The "inspection" took 15 minutes with no questions or commentary. They did not flush toilets nor did they turn off and on the valves to fixtures and dishwasher. As they were about to leave, I pointed out an issue with removing the kitchen sink faucet aerator. I had recently replaced all others but could not remove the kitchen aerator. One of the plumbers tried but, likewise, could not remove it. He said he would check with someone back at the shop and get back to me. They went to their vehicle and completed and emailed to me my Gold Inspection Form. That form included the pictures taken as well as a checklist of items they apparently "inspected" while taking the pictures. The form also included some further information about the 1 year additional warranty provided with Gold Membership. Get this....in order to get the 1 year additional warranty, the Gold Membership must be renewed in the SECOND year!!! (So the 1 year additional warranty that was supposedly included in the $462.28 for the toilet flush valve, that started this whole fiasco, was NOT really included!!) After all this, I'm sure what next happened will not surprise anyone. One of the plumbers returned and stated that I NEEDED TO PAY MY GOLD MEMBERSHIP!!!! Oh by the way, it's been over a week, and no one has gotten back to me regarding the kithcen aerator. I'm not holding my breath. Bottom line, in my opinion, Mike's Plumbing is DEFINITELY NOT who you want to turn to for quality, professional plumbing needs. From the above, you can prescribe whatever adjectives you deem appropriate to their service.

Awful experience between missed deliveries, billing errors, cancelling is a nightmare - waiting…read moreover 2 months for the money they owe me. NOTE: they have an "F" rating with the BBB: " Failure to respond to 264 complaint(s) filed against business; 15 complaint(s) filed against business that were not resolved; 1,179 complaint(s) filed against business. DO NOT BUY FROM THESE PEOPLE

I reached out several times trying to renew a previous subscription. I had a problem with serious…read moreillness and death in the family that interrupted my ability to interact with them on a business basis. They will not respond to my efforts to return to a business relationship.

Absolutely worst company I've ever dealt with in the 65 years I've been on this earth! I'm begging…read moreyou people do not use them. They will rip you off and you have no choice but to pay them like we did because they sent us to collections and we felt like we had no choice so we paid them again. It's still not over. They're coming back for more money. We will be suing them!! Warning do not use this company. I'm begging you don't get in the same bind that we are in. I had to give them a one because they won't allow you to give them a zero.

First Yelp posting ever for me. Watch out for First Class Plumbing - more like first class RIP OFF…read more Called for service - repair ended up being turning up the thermostat on my hot water heater (my bad). Repairman showed up, turned the thermostat up, waited in his truck for 20-25 minutes, came back in to check the water heat, and left. He was there a half hour - tops. First Class Plumbing billed me for an hour and a half of work. In other words, $217 (their hourly rate if you use a credit card) wasn't enough for them to turn up the thermostat. I called to get an explanation. Receptionist was nice, but very protective of the workers and the "boss." I'm pretty sure he was there, but he was "not available to speak" to me. Probably should go to someone else for your Plumbing needs.

After my last experience the owner of the franchise reached out to me to resolve the issue. He was…read moreextremely professional and polite, as well as apologetic, I was left with the impression that he truly cared. Service was dispatched within 48 hours (at no cost to me) and was extremely professional and competent. They completely disassembled the unit and throughly cleaned and replaced all non functioning parts. The unit now appears to be functioning properly and I have a high level of confidence that if there are any other issues they will be addressed in the same manner as this issue. It is unfortunate that it took a bad review to get the issue resolved, however, I am satisfied that my experience was not the norm for this business and that my future experience with them will be similar to this example.

Renaldo came to install RO system and installer did a great job, it works, we like it. Would have…read moreprovided 5 stars but the sales experience & engagement could have been more professional. When seeking competitive comparisons, it felt confrontational and condescending. I wanted a good RO system so moved forward but unsettled by the unapologetic sales arrogance from Tyler.

Multiple repairs on same break in more than one area of our yard. Duplicate charged "Trip charge"…read morefor same repairs and would not honor warranty work. Tried to to upsell extensive work and overcharge for repairs. Be warned.

I have to say I have been more than satisfied with the service Tad and his team has provided. In…read moreaddition to having them take care of our sprinkler system, their other division, Responsibly Green, takes care of the lawn and shrubbery. Sean, who is an extremely knowledgeable horticulturist, comes by monthly, surveys the property, checks the sprinkler system, and applies fertilizer, herbicides and pesticides as needed. Jay Berkowitz

I am so very upset !!! They Charge top Dollar you are expected to get what you paid for. They are…read moresuppose to be a highly Reputable Company? Any way dealing with a " Senior Specialist" ordering a simple sink faucet for a bathroom. They took order and did not order what was specified. So upon returning it found out that the entire product was not ordered at all. now going back they insist that there is an upcharge for the faucet that they quoted on? Asking if the situation was reversed what would they expect? they all agreed with me. Seems like they made a mistake and now that I am in a bind get forced into paying for a mistake that they made. I now have to reschedule my Plumber with the install and going to be put an additional week and pay extra because they messed up? I will never expect anyone else to go thru that so buyer beware!!!!

This plumbing supply store is the best , they have a great staff , very knowledgeable and great…read morecustomer service and the prices are very reasonable.

This is 100% hands-down the best plumbing company I have ever used!…read moreEveryone in the family is so sweet and so honest ! Which is really refreshing in today's world. From Nora in the office to Bethany, Brittany, Adam, Charlie himself ... I guarantee you won't be happier than you will be with these fine folks . They're not overpriced ! The work they do is well worth the value you get back . I love all of you and thank you so much for helping me through my renovation .

Great experience. Spent 6.5 hours at our house replacing faucets and shower fixtures. Our new go to…read moreplumbers.

Will not return the bottle deposit for 7 jugs when I cancelled. Luis says they are not liable for…read morethe debts of the previous owner (recently changed ownership) Added fuel surcharge, and delivery fee recently, so I cancelled. Phone is now rarely answered, so delivery request requires to leave a message. Stay away.

I have been calling for over a week and left several voicemails, talked to someone 2 times and was…read moretold to call back, also sent emails. Wanting to set up new service - for delivery of water to a small business in the area. We are a small business and like to support other small businesses I can't seem to get a response back. Maybe your not accepting new clients for delivery of water.

Daniel and Patrice are professional, on time, and very detail oriented. Daniel checked everything…read morefrom the roof to the electrical and gave helpful explanations along the way. The report came back the same day and was easy to understand. If you're looking for a trustworthy home inspection company in the Naples area, Able Home Inspections will do a great job. Should I need another inspection down the road, I know where I'm going.

Great experience with Able Home Inspections. Daniel was incredibly thorough and his attention to…read moredetail really stood out. He took the time to carefully review everything and made the whole inspection process feel very clear and reassuring. I also love supporting a family-owned business that truly cares about the quality of their work. I found Able Home Inspections through their great Google reviews, and they absolutely lived up to the five-star reputation. Highly recommend!

Let me start by mentioning that I've had my share of experiences with poorly performing inspectors…read more- whether it be a lack of knowledge, field experience, or proper attitude. I'm a contractor and truly appreciate working with a high-level professional inspector. Residential projects are now part of my past but a part of me remains skeptical of inspectors until I'm convinced otherwise. Charles has met and exceeded all expectations in his role as home inspector of a house we are purchasing from out of state. His communications have been timely, detailed, and clear. He was always open to discussion about our general concerns or questions. What's more, his reports were presented in a detailed, interactive format that was easily navigated and provided the creation of a repairs list (including many pictures taken during the inspection) to share with other parties in the purchase. His fair and comprehensive assessment of the conditions on the property and the ease with which his reports could be reviewed resulted in a smooth and more secure purchase process with no opposition from the sellers (including the repair request) or concerns from either agent. Lastly, the service included multiple inspection reports - sometimes required by insurance companies - and a lengthy phone discussion about the findings. His fee, especially when considering all that he offers, is a great deal.

Great service, very thorough and knowledgeable!! Did a great job! I would highly recommend this…read morecompany!