Great service, great installation, knowledgeable and courteous staff. Definitely recommend!!read more

They made a mistake, wasted a couple weeks of our time: including several days with an employee in…read moreour home not fixing the mistake. Finally sent someone who accomplished it in an hour. They've never apologized, or even acknowledged their poor business practices. If you want a company that doesn't stand behind their work or treat their customers well, use them.

I had a backed-up drain late on a Friday afternoon, and I honestly wasn't expecting to find someone…read morewho would respond so quickly. Zach from McGrath Plumbing exceeded every expectation. He introduced himself professionally, was friendly, courteous, and immediately put me at ease. He quickly assessed the problem, explained what needed to be done, and had everything resolved much faster than I expected. I never felt pressured or upsold--just honest, straightforward service. Since I travel frequently, getting this repaired quickly was extremely important, and Zach made that happen. The responsiveness, professionalism, and quality of service were outstanding from start to finish. If you're looking for a plumbing company in the Naples area that is reliable, fair, and truly cares about its customers, I highly recommend McGrath Plumbing. Zach did an excellent job, and I wouldn't hesitate to call them again.

Our condo located in Naples developed a hot water tank issue. I called around to several places…read moreand left messages to set up an appointment. The team at McGrath called me back within thirty minutes and sent a technical out to look at our problem the very same day. The firm's owner Dave McGrath called me back the next day with prices and solutions to our problem. In my expereince, the McGrath team can be trusted to do exactly what they say they will do. They arrived on schedule and installed a high quality replacement product on time and with out flaws. They also removed the old tank as well. I am very happy with the McGrath Plumbing company and have recomended them to our condo ownership board as a fabulous local company that is honest and reliable.

Thank you Russ. I just had a conversation with you. I would like to tell people just how kind and…read moreinformative you were. I felt you were a very honest and could be trusted to provide the service required. Thank you again.

I was a monthly service customer, and twice, they came out to do additional work and misquoted…read more The first time, they told me the cost would be $1,500.00 and then tried to charge me $1,750.00 they claimed the quote didn't include the labor. The second time was to repair the pressure tank (that they had already replaced and should have been under warranty) and quoted $299.00 (or something like that), and I asked if that was the total price with labor. The tech said yes, and then they charged me more. Both times, I called and offered to pay but would cancel as a monthly customer. The woman who answered the phone was more than happy to lose a customer. Russ honored the quote, but then must have dropped me as a monthly customer without any notification. Now, 10 months after a membrane repair, I'm buying a new membrane since the one they installed failed. I don't think they know what they are doing. Russ is a nice guy, but the woman who answers the phone needs to learn the value of a customer. I live in Naples FL

We went to USA Tile + Marble on three occasions - each and every time we experienced polite…read morecustomer service and all of our questions were answered with experience staff. The show room was spotless and the examples were easily viewed. We saw the review that stated they felt rushed, this was not our experience. The gentleman stayed open after closing hours to make sure all of our questions and sample viewings were not rushed. We will be purchasing from USA Tile and Marble.

They were super rude !!! Go somewhere else ... the customer service was horrible he had a attitude…read moreand was rushing us out !!

Our community hired Newell earlier this year, after using several managment companies and…read morebookkeepers. So far, our experience has far exceeded our expectations. I had never served on an association's board, and my election coincided with our move to Newell. Not dissimilar to other associations, we are faced with infrastructure issues, flood risk, and sometime challenging personalities. Adoni Kokkinos, the CEO, was personally involved in the transition of our books & records, and took time to personally show me how to use their invoice portal. He attended several of our board meetings as well as meeting with me one-on-one to talk about the key points of being a successful board member. Now that we are up and running with Newell, our day-to-day operations are being handled by Mark Dennis. Mark is an experienced professional and within a relatively short time frame has helped us with the following: - Finding a contractor for masonry and other work needed for flood mitigation - Helping us with estimates for potentially cost pool equipment repair - Intervening with sensitive board member issues and unit owner issues - Helping us with termite issues - Recording and transribing of our board meetings Overall, we have found Newell to be responsive whether through phone, email or text. They recently contracted with a vendor to provide us (and other associations they manage) with a new web portal, which will replace our long-outdated website. They have a deep bench of personnel, but are still able to effectively provide the level of service we require. I know I speak for my fellow board members in highly recommending Newell as your next property manager.

Our HOA has been using Newell for a number of years, and recommend them. Adoni is very capable,…read moreresponsive and kind. Anything that comes up is handled professionally and promptly.

I just had the most delightful experience with SETTERQUIST CARPETING in Bonita Springs…read more.. Originally, had I signed up with HOME DEPOT (Bonita Springs)...DISASTER!!! They, being a HUGE operation, it seems that no two people can do the same thing or answer the same question!!! I must have had to deal with 5 or 6 different people (Departments)...The "NO MY JOB" syndrome!!! Can't to this, Can't do that, and it we do, it'll cost ya!!! I cancelled and then had to pay a 10% RE-STOCKING FEE....( I must say, the Asst.Mgr. gave me a break... split the fee)...Oh yeah, REAMS AND REAMS OF EMAILS I HAD TO PRINT OUT.. So, I trotted on over to a Locally, Family Owned Carpeting Company... "SETTERQUIST"!!!! Gosh, dealing with Scott, who showed me the samples, took care of and set up the appt's for the measuring, answering questions about the moving of furniture and MY STUFF... All was arranged in a couple of days and in a matter of days, Jeff and Tom arrived and did the job!!!! So efficient and did everything we asked... SWELL GENTLEMEN... Great..They work for the Company!!!!! Not a sub-contractor!!!. I also dealt with Phil and and Tanya in the main store in Naples... We only had a few calls back and forth. ... And NOT ONE EMAIL !!!!!!!! SO....... GO LOCAL, FOLKS!!! BETT Mcgruder

The dealings with Phil were great. The measure of a good business is how they respond when…read moresomething goes wrong. Well, something went wrong with a tile installation and I was nervous as to how they would fix it. After calling Phil, I was immediately put at ease and impressed with his taking ownership of the issue and having it resolved within days. Excellent service oriented business practices.