Sean is great! Very knowledgeable, he is a very nice guy who knows what he is doing and gets the…read morejob done. We had a camera system installed, he worked all day in the heat and did a perfect job.

From the owner: Home Automation, Home Network Systems, Cameras, Smart Homes, Smart Lighting, full home control and…read moreautomation. Smart panels and structured wiring.

A few weeks ago I did a review for Vitex. It was one star....they read the review reached out and…read moretruly wanted to know what went wrong. But it didn't stop there they took on each issue and addressed the fix, made the consultative recommendations I had been looking for originally . The person spear heading this customer care was Jenna. She listened, she talked to management , she took the time to hear me , to guide the project, tie in the top technical talent in our home. A gentlemen by the name of Rico who spent the time to understand our home, acknowledge what was wrong and consult to provide the best solution that truly provided us the security and usefulness we thought we were originally going to get. Night one we had a bear visit our home and the new cameras and placement gave us the safe feeling we needed! Jenna went above and beyond as did vitex management and the in home tech to make our experience what we had hoped it would be! We felt heard Thank you!

Horrible customer service and incomplete work. Vitex Uxari is a terrible company. The field…read moremanager was incompetent and two conversations with management yielded nothing. This is a clown show. Stay away.

Run and run fast!!! I agree with the other reviews Barry Vaill is BAD, BAD, BAD. He sold me a 50"…read moretv when it was supposed to be a 55" it was tilting forward and when I called him to adjust it he totally ghosted me. Barry's business is called: "ELITE AUIDIO & VISUAL". please don't get it confused with ELITE AUDIO & VIDEO these people are great.

Did a great job installing my tv - fast, professional. We…read moreinstalled a 55" tv in the living room. $125 I thought was cheap.

Do you have any idea how difficult it is to change a first impression?…read more Let me tell you (OK, I won't) about how *much* I disliked my initial experience with Vitex and our new smart home - all because of one of our first salesmen. That said, ROBERT (as well as some other techs over the past year or so) significantly changed that first impression. Robert was the first tech, however, to go WELL ABOVE AND BEYOND when he added power and a lanai camera for us last week, as well as updated our ACE Module. Robert knew just when to ask another tech (Tim) for assistance (when crawling around in our rafters) rather than leaving us in the lurch. Robert was friendly yet efficient. No wasted words, but willing to listen and he was responsive. Robert even remedied the train wreck inside our hub cabinet using only zip ties! One of the most important things to me is getting solid response and help when I need it - and having a feeling our home security needs have been met. Every time I've called Uxari I've had great customer service on the phone. Uxari's service after the sale has been great, and I feel confident my home is secure. I've almost forgotten old what's his name...

Do Not do business with UXARI, Had several customer related issues with them around 8 weeks ago…read moretheir customer service was terrible to begin with and as a customer since March of 2021 was very surprised how bad they have gotten, 1st. in order to resolved a technical issued we had to pay a service aggreement even to get service support of $30. a month which we said no , 2nd. they came to service "of course another fee for the service call and another charge for the panel new battery" our alarm panel due to changing our internet and in order for us to get the new alarm panel it will cost $500. outright or $380. but be forced to a 36 months contract we opt to keep the old panel since we felt that as a loyal customer it was very concerning all these fees and nickel and dime from Uxari, well we did write a concern here on YELP and guess what they call us every day until they said NO PROBLEM we will do the new panel for $380. and no 36 months service agreement but take the YELP review down, so we did take it down and then ZERO No calls No service call to come and install the new panel ZERO almost 7 weeks later and nothing from Uxari they jsut wanted us to take the review down and is business as ussual for them.... now they call and said they want for us to pay for the technical service agreement of $30+ tax a month for 12 and sent us a bill for $385.. they are making it very obvious how money desperate they are.... We will NOT do any more business with them once our contract end in March since we have always paid them ahead for a full year service...

Derrick and Daryl did an outstanding job. Extremely professional, clean and were prompt. I would…read morehighly recommend them for all audio video sources especially being from out of town! Very easy to do business with!

Derek Covell came to perform our annual Elxai home maintenance. Derek was excellent; he was…read morepolite, provided clear communication, was professional, thorough, and patient. We believe he provided the best annual Elxai home maintenance experience we have had. We need one Lutron light switch replacement. He quickly diagnosed the issue, explained the associated process and costs for the replacement part and labor. He placed the order with Elxai who then followed up with a document for us to sign to schedule the replacement. Vicki W

The worst experience! Kurt quoted our job and after it was done charged us three times more. Did…read morenot make us aware of the additional charges until an invoice was received after the job. Frustrating experience. Stand by what you quote or speak up immediately and be honest. Not a fair way to treat customers.

I can highly recommend Sight and Sound for your tv and stereo needs. They are always so…read moreaccommodating and on time., extremely fair prices and guarantee the work. Never a problem, I have used them for years

my family fought for 6 years with terrible wifi in our house due to our house having concrete…read morewalls. Poor tv streaming,computer connection, phone, tablets ect. I found Manny working on a house across the street from my house and asked him about the problem im having. He came over looked at my house and recommended a wifi mesh system. I had him install it and no longer have any issues. Manny does great work and is VERY knowledgeable. Don't bother wasting your money on wifi extenders they don't work. Call Manny and find out what will really fix it

From the owner: At SOFLA Technologies, we help homeowners turn their houses into beautifully connected living…read morespaces. Based in Naples, we specialize in smart home systems that blend cutting-edge technology with elegant design—making your lighting, shades, music, security, and home theater work seamlessly together. What makes us different? We listen. We take the time to understand how you live and what matters most to you. Then we design a system that’s intuitive, reliable, and tailored to your lifestyle. Whether you’re building a dream home or upgrading your current space, we’ll guide you every step of the way—from design and installation to ongoing support. We’re licensed, insured, and committed to quality over volume, which means your project gets our full attention. With SOFLA, you're not just getting smart home tech—you’re getting a trusted partner who cares about the details as much as you do. Let’s create a space that’s not only smarter, but truly feels like home.