Nice thrift store. Helpful staff for shopping and donating. Organized and clean. *********read more

We paid them $40 to come out and turn down a $12,000 leather Bernhardt extra large electronic…read moresectional because it had one dark spot? Seriously? We have donated $ and hundreds of items to them over the last 13 years. Never ever again!

The Shelter Options Shoppe is my go to spot for used clothing in Naples. It's a small store but…read morepacked with hidden gems. You can find everything from a cute everyday top to high end designer pieces that are perfect for special occasions. I went right after Thanksgiving and everything was 75% off, which was amazing. I spent about $120 on what would have been over $550 worth of clothes. If you enjoy thrifting and finding unique pieces, this place is absolutely worth a stop. Great selection, great deals, and you never know what treasure you'll find.

I am writing to formally report an incident that occurred on Saturday, January 17, 2025, at…read moreapproximately 4:00 PM. While shopping, I observed multiple staff members who were restocking merchandise openly discussing, in front of customers, how they were removing the "good" items from the sales floor to take to the back and set aside in personal piles for one another. This was spoken about loudly and casually, as if it were standard practice. While doing so, these same employees repeatedly stepped directly in front of me and physically pushed past me to access racks I was actively browsing. This occurred multiple times and created an uncomfortable and disrespectful situation. The combination of staff hoarding merchandise for personal use and physically disregarding customers reflects a serious lapse in professionalism and store oversight. Customers should not be displaced or made uncomfortable so that staff can reserve merchandise for themselves. This behavior undermines trust, fairness, and the integrity of the store's operations, and leadership should be made aware.

The Salvation Army has always been a place to find those hidden treasures here in Naples, Florida…read more People discard or replace fairly new furniture quickly when they have decided to enter or exit Naples. Therefore, the hidden treasures that one finds is too much fun! If you are an expert at higher priced items, know your brands, and familiar with higher end products, apparel, and home goods. Value fabulous! Quality excellent, and great staff!

I had a home pickup scheduled 4 two weeks for 2-3 pm today. They call at 5 minutes to 10 and " we…read morebe there" in 5 minutes. Two men arrive that don't speak English . I give them one chandelier, turn around and they are gone. They drive off..... I had a another chandelier and a hand made hutch. I call them back, where are you ?" we no take items, call Goodwill". So rude ! Pair of lazy losers !!!

Great staff, exceptionally clean! Perfect place to work out in a safe environment. They limit the…read moreamount of people in the work out area.

No fancy name , or huge space , but don't be quick to judge. This is a hidden gem. It's very clean…read moreand quiet. They have all the essentials gym equipment, great AC, and the best rates. $20/month and they do not auto charge. Also great customer service from Mercy & Crystal

Hidden gem! What a unique animal experience in Naples. Education based animal preservation. Our…read moretour guide was John, the owner, who is a wealth of incredible knowledge. We talked science, history, future, nature, everything. There is an incredible amount of programming available for children of all ages. Tours are donation based by reservation only! I couldn't recommend this more. You can tell John is like the animal daddy and loves all the animals. And they clearly love him. The animals are well loved and cared for! Go visit and help more people discover this gem.

We asked the owner to bring some of their animal Ambassadors to a welcome reception at our Naples…read morearea hotel. What a wonderful experience for guests - interactive and educational. Thank you Kowiachobee!

Founders of the Naples Winter Wine Festival, they have raised over $95 million to benefit children…read moreof Collier County. Special recognition goes to Todd Foege and staff! Without their tireless dedication, NCEF would not have seen such tremendous and unparalleled success over the years.

From the owner: Naples Children & Education Foundation supports effective, disciplined charitable programs that…read moresignificantly improve the physical, emotional and educational lives of underprivileged and at-risk children in Collier County.

I am just completely disappointed from beginning to end. I had hard time getting any information on…read moremy therapist when I was assigned to her. I just wanted to know her last name so I could do research on whether she was really qualified to be helping me or not. Once assigned to her: she was drained, uninterested, she was always eager to reschedule if I missed her call and never available if I would try to reach out. She wasn't very genuine or personable and it seemed like she was just reading from a book of responses. She even just hung up during a session once and although I think she'll try to blame it on the service she was so emotionally and mentally unavailable I don't doubt that she just hung up mid session. And then didn't try to reach back out after that. If she wanted to reassigned she should have done it more professionally. That's the major complaint from the majority of the employees is the unprofessional behavior while working in such a significant field of MENTAL HEALTH. My therapist: Sydney Marmon

Spoke to a woman on the phone who briefly made me feel terrible about my current situation. Told me…read moreI'm hurting my children by not filing for child support when me and my children's dad are working things out. Just because I didn't file for child support against him doesn't mean I still don't need help finding a place to rent from that I can afford. He has bills to pay and we are trying to help each other. I ended up hanging up the phone when she put me on hold. Her attitude towards me made me feel very sad and hurt. I will not be coming here for help. No thank you!

Terrible. I hope and pray nobody ever has to be admitted here. They couldn't give a toss. I…read morewas sent after an accident and I couldn't get out of there fast enough. I discharged myself and boy they hated that. (No more money for them) They are rude with a deplorable attitude. And by the way the Dr that visited me had to have been over 70 years old. I couldn't believe it and was looking for the candid camera thinking it was a joke. God help anyone admitted here.

I had a Cardio ablation at Naples Hospital this past Friday December 5, 2025 . I had had one done…read morethree years earlier in Miami. I would rate Miami hospital at 10 I would rate Naples Hospital at one. Or less horrible experience I woke up with a tube down my throat. I couldn't scream. I sat up four times on the operating table over 10 minutes till they finally pulled 8 foot of hose out of my heart out through my legs in excruciating pain. Definitely would not recommend Naples go to a real hospital.

This is an amazing resource for SWFL. They serve grieving families with no judgement or bias. Kids…read morelove the home atmosphere and always want to return. You need to check them out!

From the owner: We provide grief support groups to children and their families after a death in their life.read more

I'd like to leave a little bit of a backstory to make it fair as for my review/ question. I just…read moreasked that you please respect that I am making public personal humbling & submissive experiences.1 was when I'd lost my home and all my belongings due to a house fire at age 32 with a four year-old daughter left with nothing but clothes on my back, given a few papers for disaster relief. I came down to Naples to be near who I considered to be family. * Now I had always been an active volunteer. Then I was put on SSD so I extended my volunteering too 30 +hrs wk. unless too ill. I truly enjoyed being active and feeling like I still had a purpose and able to give back I always donated items time money etc. Given a good Samaritans award which came with a financial reward I used to start the Mika Hanney cancer fund. Recognizing my friends 13-year-old daughter diagnosed with pancreatic cancer. (She is now married and has a child of her own) shortly after I handed over the foundation to her family I wound up losing my home , all my belongings to a house fire. age 32 with a four year old daughter. I came to Naples so with the clothes on my back and my disaster relief forms to rebuild a life* It was when I walked into my first Goodwill, I almost fell over when I saw a price tag on a table for $1000.00!! where I came from Pgh PA. that same table would've gone for $25 as it was donated people!!!!! I took my forms and went to a few other resale/charities. Another Goodwill attempt a worker was so rude and belittling I left in tears. As I was called a low class woman looking for handouts. Forms in hand I was just trying to obtain a toddler size mattress. It was then I refused to look for any help from any of these "nonprofit" organizations. So I pulled things from dumpsters & off side of road cleaning and refurbishing them all on my own. Then to my surprise a well known church (1st Baptist) sent 4 women to my house offering to give my daughter a Christmas morning with gifts. Because a friend of mine had told them about my situation.They asked for her sizes, and if there was something particular she may want. In tears gratefully I gave them her sizes and mentioned that she loved anything that had to do with animals. I kept in contact regularly, offering to volunteer my time or anything to show my appreciation. Come Christmas Eve morning I made a phone call to the woman in charge of there group,asking if I needed to pick up these gifts or if they were going to be delivered she said she would get back to me. Needless to say come Christmas morning. There was nothing for my daughter not even a phone call to lmk. I had a few small gifts I was able to buy for her. I tried to hide my shame and heartache from my daughter. However when your child is hurt it enters you and turns to anger. I never again trusted the word "help". Since then finally on my feet, I was quick to start my volunteering and donations. Being that life is full of unexpected grandeur as well as extreme hardship. * Now 2025 I recently again have come across extreme hardship, affecting my health and safety. *Bringing me to my question as I am desperate, Where can someone find a food bank ( that does not entail me filling out questions leading to multiple spam calls and an unanswered question) or is there possible immediate desperately needed help or an advocate? As my most recent situation was one of such heartbreak that of a true nightmare I cannot come to terms with what was done. I'm afraid to make information about it public. You think with all the donation stops made I would've been able to gather some information about where to obtain things that have been donated for some reason that information is not properly advertised. Please !? I run into walls in every direction I've turned. I'm Honestly losing strength from malnutrition. Once I'm on my feet again I am very eager to make a change. With a hands on approach, even going to find people that need help as I now realize it gets so hard and so bad that you're unable to reach or find the help that may be out there. Everyone has a story. No one deserves to struggle a little Hope can create enormous promise,changes for the better. My name is Krissy I promise when I get my strength back you will see and feel a change. Eager to give security in exchange for there struggles. The strong need to clear a path of obstacles shortening the battle for the weak leaving them with more strength to continue on themselves.. ** where or is there legitimate food banks in Naples? ** hunger is painful.

Great store that's very large with several section they even got an art room! The also have beds…read moreand mattresses for sale. There was plenty of toys, furniture... really everything