I've been ordering from ECS Tuning for years. I don't know what these other people's problems are…read morebut ECS has never screwed me on anything. I've spent thousands with them for three VWs and a Mercedes and I have never had a problem. One time, they sent me the wrong brake pads. They sent me a label, I shipped it back, and they even sent me the correct pads before even getting the wrong ones back. Their customer service phone game is top notch! The people I've spoken to always knew what they were talking about. There's actually a review on here about a guy complaining to ECS that the shipping company screwed up. How's that the vendor's fault? Geez, put your big boy pants on and handle it, man! I can honestly say that after all the business I've done with this company, if they were going to give me a bad time, it would have happened at least five times by now. I will always use ECS for my stuff! Thanks for always doing a great job and taking care of me. I am a grateful and loyal customer!

1st place I've ever dealt with that has a lifetime replacement program that u pay the return…read moreshipping and u have to buy the new replacement part.... Then after u return it they decide if they want to give you store credit for what u paid for the 2nd time

Have to say, one of the worst companies and customer service to deal with. I purchased lines for my…read morecar, installed them and the lines leaked. I removed the lines and to my surprise the flared ends were deformed, thus causing the leakage. I contacted the company and notified them of the issue, they responded asking to send photos, which I did... Never heard back from them. I contacted my CC company and initiated a dispute. Unfortunately my CC company ruled in their favor stating that they had sent out replacement parts and I notified them of having received the parts. Which was an outright lie... So if you want to purchase lines from this company, buyer beware as they will not honor their warranty.

Their fittings do not match the ones from your car. Wrong adaptors etc. Ford focus uses 11mm long…read more, they send 3/8 short, their answer is that you have to replace ALL of your lines. No refunds, no help, no compromise. Zero star, don't waste your $$ here, go to car store and get the correct parts and bend the tubes yourself.

Called into the Wadsworth location to see if I could order items to be picked up later in the day…read moreas I was unsure of the amount of transmission fluid I would need for my vehicle. Was told I could do that online. Asked for the amount of fluid I would need so I could order online.. had to repeat twice my vehicle year/make/model. 8.98 quarts was his reply and then was hung up on. Employee was rude and acted like I was ruining his day by calling in for the information. Ordered from the Lodi location instead.

Visited Advance Auto Parts to buy a replacement battery for my daughter's car. Upon arrival, I was…read moregreeted and assisted. I asked for a battery for 2015 Honda Accord. They had it in stock and I bought it. The price of everything, including car batteries, has gone way up. But I can rest peacefully knowing that my daughter's car battery won't be dying anytime soon.

STAY AWAY!!!! Unfortunately, there is not an option for NEGATIVE stars!…read more My daughter's car broke down in front of their shop (after hours), so we moved to a parking space. Called and told Rob that I was 99% it was the alternator. He said they would send me an electronic estimate. Received it, and was shocked at a quote for $1000. Told him we'd be picking it up, to which Rob stated there was a $96 diagnostic fee, which was never discussed. Understandable that they need to make money for their time, but $100 for something AutoZone does for FREE is a bit extreme. Go to pick it up, and it's not out front as promised. And Rob is very defensive when discussing the original quote. Completely admits that "his system" mis-quoted the alternator at $616, instead of $474 (actually $360 when I looked it up), and added $200 more for a battery that is less than a year old (later admitted as not needed). Paid the $100 and asked about the car being moved out front, to which now agitated Rob's only retort was "Get the F@%& out!". Also, the female "owner" now intervened, and when I asked repeatedly for the service to be completed, her response was similar. Topper to it all, Rob's "high level" customer service training had him call the police, rather than bring our car to the front, as had been promised. All-in-all, a miserable experience, when trying to patronize a local small business, that displays such dishonest and unprofessional tactics.

From the owner: When your car is loud or perhaps not loud enough, call Wadsworth's most trusted muffler shop. We…read morespecialize in Exhaust & Brake repairs, as well as all other auto repair services. You can trust when you bring your car to us, it will be treated as if it were our own. No matter what your car needs, our mechanics can get you taken care of and back on the road in no time. Call 330-334-3800 to schedule today

What needs improved is the helpfulness of the employees there. The moment I walk in I tried making…read morefriendly conversation and I'm met with "What do you want?" So, I told them what I needed. A battery charge and an engine check. Tried talking with the gentlemen again and I was met with silence. The only time he spoke was to tell me what was wrong. So he did his job but with bare minimum effort. I went to get my engine checked and he tells me they can't check it because the light was off. Then proceeded to explain to me why as if I knew cars. Look I get these folks are just doing their jobs but would it kill them to be a little nicer and have a better attitude? No I don't think it would. If you want good service go to valvoline or good year. You're better off for your time and money.

Best Autozone location there is. Ben and David helped me return a part from an online Autozone…read moreorder. Spent a lot of time helping me and getting the correct part ordered. It is so nice to have them close by. Also Autozone had a pitman arm that you cant even get off Rock auto.

I'm really upset. I made an appointment from my phone for 8:30am. I came here early at 8am. Now…read moreit's 9:27am. They don't even start my car oil change.

I woke up to a flat tire today on a Sunday. I knew Walmart would probably be the only ones open and…read moreable to fix it today. I called ahead and they told me to come on in and they would get me in right away. I drove 30 minutes there on a nearly flat tire and the guy there tells me it will take 45 minutes. OK. I sat there for 2 hours before they even pulled my car inside. And, yes, I reminded them that I was still waiting after 1 hour. They looked at the tire and said they couldn't fix it. Then they tried to sell me a new tire. It is a nearly new tire! Just needs to be plugged! Very simple! These people are unprofessional and obviously don't give AF about people. Just want to squeeze as much money out of people as possible, which I'm sure is why they overbook themselves. Who cares if they make you wait for hours in their nasty waiting room with no TV and no A/C.

Unprofessional staff, poor communication, and a very frustrating experience from start to finish.read more

Went to purchase a fuel gauge, and the woman insisted on not charging it as a gauge, but as a…read morecluster (which it isn't). She wouldn't budge, so unfortunately we walked away from the sale. Both Pull-A-Part and the customer lost out.