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    ECS Tuning

    2.2 (681 reviews)
    Closed 8:00 am - 9:00 pm
    Updated 2 months ago

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    Broken lens cover when I opened the box
    James F.

    I ordered headlight Lens Covers for BMW E39, took 8 days to get here only to find one of the glass inner lenses was broken on arrival. Tried to contact customer support but just an endless loop of waiting, no one answered the phone, just total BS. I would recommend you buy anyplace else than with these people.

    N52 High-Performance Ignition Service Kit
    Rodolfo F.

    I usually don't write reviews but I feel like I had to since I saw so many bad reviews, Starting with customers service 10/10 I had an issue on the website and they help me out and I finally got my order, it took 5 business days to arrive as they said in the beginning and all the items were in perfect conditions, Thanks to "ECS Tuning" I would definitely buy from them again highly recommend.

    I purchased this rear diffuser expecting a quality product, but after a few months of normal use, the section above the exhaust tip warped significantly. There was no external damage to my vehicle, no exposure to extreme conditions-just a clear material defect. When I contacted ECS Tuning, they insensitively tried to blame the issue on the Southern California wildfires without even knowing where I live in relation to them. Fires are life-threatening disasters that have destroyed homes and communities, yet ECS attempted to use them as a scapegoat to avoid standing behind their product. Once I proved that wasn't the case, they still refused to replace the diffuser under warranty and instead only offered a discounted replacement. If they truly believed the damage was my fault, they wouldn't have offered a discount at all. Not only is this terrible customer service, but it's also incredibly tone-deaf and exploitative to blame a natural disaster just to avoid responsibility. A company that stands behind its products should take ownership of defects-not make excuses. l wouldn't recommend this diffuser or ECS Tuning's customer service.

    Nothing but the hose.....

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    3 months ago

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    2 years ago

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    1 year ago

    Parts aren't verified to fit in cars they send and expect you to pay for shipping when send them back.

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    Review Highlights - ECS Tuning

    Instead of the plastic replacement cover that comes OEM, they had a perfect black billet aluminum replacement.

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