Came here to buy valve stems for RV Tire. Waited a couple minutes until the man finally decided to…read morewait on us husband asked four valves stems the man pointed said it was down the aisle about halfway down. We got to the counter attempting to pay for the valve stems and the phone rang the counter man decided it was more important to take care of someone on the phone then someone in person. That is something that we personally hate. The man was was actually quite rude to us I don't know if it had anything to do with my husband wearing his Trump 20/20 mask

O'Reilly Auto used to be Checker Auto Parts to clear up any confusion…read more This morning I stopped in for an air filter. I was greeted immediately upon entering the store. The employee was busy helping another customer. He swiftly completed that transaction and looked up the part I needed. He actually walked over to obtain the part. I noticed that a lot of these auto part stores just give you the part number and leave you to find the part yourself. Here, they will do everything for you, including (sometimes) installing the part while you watch. They also offer free tool rental to do car repairs. I appreciate the friendly, attentive service. The prices are reasonable too.

My son brought his car in to get his brakes replaced on their recommendation. Less than a week…read morelater, his breaks stopped working. He could depress it all the way to floor while it made an awful noise to get it to stop. We immediately take it in and they say they'll get to it when they can. We wait. And wait. I tried speaking to the mechanic and he was completely rude. The breaks they just fixed had stopped working while he was driving and they couldn't care less. Finally they looked at it and fixed it and wouldn't tell us what was wrong. Completely unacceptable.

Got denied a simple fix from a few shops, was recommended to try out bay view services and I'll be…read morea repeat customer now with how they handled my problem and treated me so kind. Not to mention amazing value!

I had an "interesting" experience buying new wheels from Discount Tire. Their website showed the…read morewheels as in stock, but after ordering I was told they weren't available, turning a simple purchase into a drawn-out process. Once at the store, there was also miscommunication about my order, and it felt like no one was on the same page. I'd still recommend Discount Tire for tires--they've always done a good job with installation and service (they were very efficient when it came to servicing my vehicle) But for specific wheels, I'd look elsewhere. In my experience, the online inventory was inaccurate, communication was disorganized among staff, and the initial process was more burdensome than necessary.

Today i had one of the most pleasant experiences at a 'car place' than usual, and I WILL be back to…read moreDiscount Tire again! So yesterday afternoon, I started hearing a weird tire noise on my left front tire, but had no idea where to go (I'm newish to the area). Google search found me Discount Tires on Bluemound, close to me. No appt., I just walked in, and they got me right in. Explained my tires were nearing their 10 year lifespan (who knew? i didn't realize this was a thing), and the tread was starting to separate on my left front tire. Yikes. So I went ahead and sprung for 2 new front tires. I wasn't happy at all about this surprise expenditure, but it was better than a blowout at 60 mph on 94, thank you Jesus! Jumped back in the car, and before I was even out of the parking lot, that weird sound was STILL THERE! What the heck? ‍ Went back in, had them check again; it was actually my left REAR tire, which had a huge BOLT wedged into it (THANKS A LOT, Waukesha construction zones)! Why this wasn't seen earlier at DT, I don't know, but it is what it is. The hole was too large for a patch, so they gave me a 'gently used' closely matching tire. AT NO CHARGE. As a woman who knows little to nothing about vehicles, so is at the mercy of those who DO know about such things, I almost cried. THESE are the kind of places - and people - that we need more of because they are so desperately needed. People are tired of being scammed. The front of the DT shop was clean and tidy, the guys in the back of the shop were highly efficient (and even that part of the shop was very tidy as well). I never met Bruce Halle, DT's founder, but his amazing business model and values lives on in his employees! I know where I WILL be going when it's time to replace my 2 rear tires! Thanks Chris, Niko and team!

Everyone there was very nice when I asked for what I needed. Very professional. They had the part…read moreI needed also so that was a bonus. (tail light for a jeep) The real kicker was the light I needed came with the bulbs in place so I saved about $15 by not having to purchase them. I will be back every time I need something. It doesn't get any better then this place.

actually could not help me (truck is too old) - but guy was very nice, and gave a couple leads.read more

This business is terrible! No one in the store knows what they're talking about so if you ask for…read morehelp good luck because they don't know anything! I believe they should know things about cars before they try working at a car part place!

Austin was an absolute delight! I just came by because i needed my listener plates out on, and it…read morewasn't anything big, but he was extremely helpful. He stopped everything he was doing just to help a lady out! 5 stars!

I went in, got what I needed and left. The place was clean, the three guys there seemed nice to…read moreeveryone shopping there, and the place was stocked well and organized. Nothing to really complain about except the antifreeze day purchased seems a little on the pricey side. Other then that it's exactly what you would expect.

Went for Battery and install. Randy at the counter brought up the list of in-stock batteries that…read morewere compatible. He noticed that one with more Cold Cranking Amps was listed at a lower price than the other. Calling the installer over, he found out that the cheaper battery was also larger, and didn't fit in all models. He went out to my car and confirmed that it would fit. As he started the installation, we joked about how it was 70 and sunny and we're concerned about CCA. (gotta love Wisconsin) There was an issue with the terminal being badly corroded, and Jose, the installer, didn't want to risk cracking it. I also did not want to risk getting stuck, so I said I would get help and possibly look at changing the terminal too. When my car wouldn't start on the existing battery, he came back out, and assisted with changing the terminal. (fortunately, it was a bolted connection, and did not require cutting the wires off. The staff here went way above and beyond for what turned out not to be a simple replacement. I understand the original hesitation to risk making a situation worse, and I deeply appreciate the willingness to try it anyway, when it became obvious that the car really needed to get that new battery and connection in. He also gave me a heads up on the shaking that might occur in the car when removing a power source, and the computer goes through a re-learning of the systems. It did happen for a while, and I didn't panic because of the understanding of what happens. I have a relative who is a mechanic, and is usually my first stop. Advanced is certainly my new stop for parts and for those occasions that I need outside assistance.