recently there to purchase a small item didn't want to use my card and they saythey don't accept…read morecash

I second the unenthusiastic comment from Lukes review. While I have had great experiences there in…read moreabout a year or so ago. The crew that works the night shift currently is not welcoming and makes me want to avoid that location. It wasn't even the fact I bought 5 and parts (brake caliper brackets & gas cap)and 3 of them were the wrong parts. when I brought them back the employee that sold them to me didn't even seem to care and couldn't even give me a fake "I'm sorry man".. you know... for wasting my time and then sending me to a different location to get the caliper brackets... you know because they didn't have them in the first place. Mistakes are gonna happen but they don't have to be so smug about it.. I'll pass up this place and head to NAPA from now on.

Came here to buy valve stems for RV Tire. Waited a couple minutes until the man finally decided to…read morewait on us husband asked four valves stems the man pointed said it was down the aisle about halfway down. We got to the counter attempting to pay for the valve stems and the phone rang the counter man decided it was more important to take care of someone on the phone then someone in person. That is something that we personally hate. The man was was actually quite rude to us I don't know if it had anything to do with my husband wearing his Trump 20/20 mask

O'Reilly Auto used to be Checker Auto Parts to clear up any confusion…read more This morning I stopped in for an air filter. I was greeted immediately upon entering the store. The employee was busy helping another customer. He swiftly completed that transaction and looked up the part I needed. He actually walked over to obtain the part. I noticed that a lot of these auto part stores just give you the part number and leave you to find the part yourself. Here, they will do everything for you, including (sometimes) installing the part while you watch. They also offer free tool rental to do car repairs. I appreciate the friendly, attentive service. The prices are reasonable too.

I needed an emergency battery installation and I still had a warranty from a location down South. I…read moreknew basically what I needed and what I wanted to spend and the chain where I wanted to shop. I called another location, off Miller Parkway and the person who answered the phone was fairly rude, so I chose this location. I went in with no notice and was immediately helped. The staff was friendly and helpful. A man at the register immediately came outside and tested my battery. He found it did need replacing and identified another issue. We discussed investment level for a new battery and the team started installation right away. They creatively applied sales promotions and credit and got me a battery for roughly 50% off. They even gave me a garage recommendation for the other issue and carried my bag of snow melt out for me. I'd return for sure.

My car had 3 lights turn on the dash so I stopped in for a diagnosis. I was the only one in the…read morestore at the time and felt like I was "bothering" him to come out and do his job. He started by asking if I had any accessories on (i.e. radio, etc) as it would give a different read. And that he couldn't give me anything else except the "check engine light" I said "no accessories and ok i understand, and appreciate your time". He then plugged in the reader and walked back into the store to print the report. Handed me the report, for which I thanked him again... and I was on my way. No friendly customer service interaction and I will not be back to this location unfortunately.

They were honest and fair on the price they paid for the junk vehicle. I would use them again,…read moreThanks!

Places awesome, owners friendly very willing to help you in any way bought a used battery from him…read morestill works 2 years old needed a tire fixed, even offered to change it for me and put my spare back! I told him no because I'm bored and I needed something to do anyway but not too many places like that offer to do things like that they're just out for the buck! He also offered to buy my truck when I was ready to junk it because it was a 99 GMC Sierra and it was Rusty but it ran good and I told him when I'm ready I'll bring it to him but the place is great I recommend it and I will recommend it to anyone that needs help would a vehicle or needs parts! Thank you Burnham Auto Salvage!

Disclaimer: I used to work there in the 90's. Anyhow, for anyone who truly knows auto parts, there…read moreis a big difference between those chain auto parts that you see in every strip mall, and a REAL auto parts store. This place will let you know what the difference is. These are NOT people that get a job there for a few months, or even a couple years. They have been there for a long time and they KNOW auto parts. Two things really set them aside. First the quality of the parts that they sell is superior to any of those chain auto stores. Second, they help you out, they listen. If you need a case of oil when sure go to one of the cheap ones. If you have a real problem, and you need real parts, then come here. Why are they so much better? The chain stores deal with consumers. They sell air fresheners and little plastic ones that you can put on your car by the bucket load. This place sells hard parts to real mechanics in shops. They are FORCED to know a lot more. If they didn't they wouldn't be in business. Next time try this place, if you don't like it I would really like to know why.

I bought numerous item today .. Service was GREAT .. With very knowledgable people to help me solve…read moremy problem ... And I will now shop on autoparts2020. Because I can save another 5% if I do things online

They work and deliver a good part and are as they should be i will order from ace auto againread more

The guys in the yard and the only lady working the front desk are the only people that will talk to…read moreyou as a normal human being. The two older gentlemen are very rude and i think they dont understand what it is to be in the customer service industry. Worst customer service ever. Last time i buy from there.

Dontawas absolutely the best customer I have had in a very long time.. I appreciate Donta…read moreknowledge advice and guidance on what I needed for my automotive issues... He's a great representative of O'Reillys and a example of Great Customer Service.. Thanks Donta..

Veonte is the GOAT! Customer service was excellent. He treated us like family and replaced our…read morebattery for us when our battery randomly died on our Lexus ES300 y1999. Thank you for taking care of us, much love to the guys at this location

I needed to get new windshield wipers so I came here and I'm glad I did. I provided my car…read moreinformation and asked the worker what I had to buy. It was easy to find the aisle he told me. I was overwhelmed by all the options so I went to ask for help LOL One of the workers was so kind as to providing me two options. The ones I chose work nicely so thanks! They also installed the windshield wipers for me.

My cars Ac was blowing warm and it's been very hot the last few days so I went over to Autozone to…read moretake a look around. Taking your car to a repair shop for diagnostics of the vehicle can be $100 an hour and up so I wanted to see if I could try something from the parts store. The AC system is a sealed system that runs on a refrigerant so if I didn't have an opening in the system or a major part failure it just might be low on refrigerant, that much I know. Autozone had the AC pro refill can with a gauge on it that has two useful measurements for the non mechanic, pressure in the system and if the compressor is running which for a non mechanic is at least somewhat useful. Under $50 with a $15 rebate, $15 store card in the mail which is ok. When I attached the unit to my car I was kind of happy because the gauge showed that the compressor was working and the pressure was not in the green, low actually in the white so a simple refill might work. The can has leak sealer in it so if I have a small leak it might seal it self. As I added the Freon the gauge held pressure which was a good sign somewhat, it's not a complete blow out of the system and this might work for a while. When I was done I ran the AC for 20 minutes and it was still blowing cold so it's not a complete system failure and I might have fixed my AC for under $50, time will tell how long it will last but it's working now. The guy helping me was explaining how to use the product which matches the instructions on the can Incase I couldn't read, still helpful but I can read. The store itself is your typical vehicle parts store with everything vehicle related including tools and tool rental if you only need it once.

This business is terrible! No one in the store knows what they're talking about so if you ask for…read morehelp good luck because they don't know anything! I believe they should know things about cars before they try working at a car part place!

Austin was an absolute delight! I just came by because i needed my listener plates out on, and it…read morewasn't anything big, but he was extremely helpful. He stopped everything he was doing just to help a lady out! 5 stars!

actually could not help me (truck is too old) - but guy was very nice, and gave a couple leads.read more

Always has what I need,or it can be ordered. Perfect place for the perfect fit,customer service is…read morealways A-1. OK MY K5 BLAZER was built cause of certifit.