Yet again, Preston comes through and does a great job. He fixed a screw-up from a previous shop. He…read morecompleted an oil change and rotation for a great price. I'm just really glad I found a guy I trust and know will do a great job and back up his work. Additionally, I love how he'll come to you.

From the owner: Mobile Mechanic servicing Cheatham County and the surrounding areas! I’d be glad to get you taken…read morecare of!

Mason and the rest of the team were super helpful while I was dealing with a battery problem. Old…read moreschool customer service still exists and it is so refreshing!!! Thank you Mason... Top lad. Diego

Brian and Jeremiah were great!! Battery problems. No…read moreproblem. They made good on their guarantee with a smile giving me the feeling that they were focused on my best interests. They educated me on batteries, common failure routes, and what the warranty covers. The first time I have really understood what I get when I buy a battery. These guys made me a customer for life.

This Napa on Nashville's south side doesn't look nearly as slick as the corporate photographs on…read morethis page. It's a very old store with little aesthetic appeal. But that's not why you visit an auto parts store. So let's rate it fairly based on product availability and customer service. On the plus side, the small store is attached to an enormous warehouse, perhaps their central hub for Middle Tennessee considering its proximity to the international airport.(only 1.9 miles from the nearest runway). So they'll likely have almost everything in stock that exists on their website, at least in my experience so far. Being in a heavily Hispanic part of town, I love the fact that at least one fluent Spanish speaker is working at all times. The staff is friendly and helpful. On the downside, they don't tend to check online orders, perhaps because they're perpetually busy. I've placed five online orders here over the past four years, scheduling each for in-store pickup. The first order was ready in a few hours. The other orders since have been denoted for 1-2 weeks as "pending" until I call the store and remind them to check the order. After making contact, the order is always ready in 15 minutes or less. It's obviously a customer service issue rather than a lack of stock. Upon arrival, let's say on a tight lunch break, you'll stand in line for a while waiting your turn. There is no designated spot for pickups, specifically a place where you could show ID and grab and go.

Napa Auto Parts always gets it done for me. Today's experience was just another example. Hat's off…read moreto Mike and crew at 6000 Charlotte Pike. Although slammed and short-staffed, their knowledge\professionalism\friendliness and cool under pressure performance was nothing less than exceptional.

Received a lot of wonderful help here! Tonio Is a great human being! I will shop here more often!read more

There are 5 licensed drivers in my house. Two of them are female and another two are teenage boys…read more The average age of my fleet is 15 years and average mileage 207,000. It should come as no surprise therefore, that I am a frequent customer of my local mechanic. I usually visit Tony at Anything Auto, but several times a year he takes a week off to go fishing, and this usually coincides with a catastrophic problem with one of my vehicles. I checked the reviews for other local mechanics and found B&E, coincidentally right next door to Anything Auto. It turns out they are actually close friends and frequently help one another. On this occasion my old GM conversion van had a total brake failure. The lady at the front desk was exceedingly polite, and they got my van inspected, the main cylinder replaced, a minor seat repair and out the door the same day for under $200. I'll definitely be back.

I'll start by saying this is probably one of the most pathetic displays of a business I have ever…read moreencountered. Long story short they had my car for 6 weeks and gave it back to me in worse shape than I brought it in. After I spent $1K getting it "fixed"... and they never called me once. I brought this car to B&E last month on the 5th. I knew about a wheel bearing issue and some sort of leak. When dropping it off I asked them to take a look and let me know so I could order the more expensive parts. I also asked them to check the timing belt in case it needed to be done. They confirmed the wheel bearing issue and told me the leak was coming from the crank seals. I ordered and brought them a new wheel hub assembly within days and was under the impression they were going to start on it, as they said they would. 5 business days later I CALL THEM to which they inform me they have not started because they believed I was ordering the $20 seals to fix the leak. I informed them that I never said that I was only ordering the expensive parts and gave them the go ahead to order the seals. 5 more business days I check the status of the car and now they tell me they can not separate the hub from the spindle knuckle and I will need to order another part. This is when they finally inform me the timing belt needs to be replaced. By this time we are several weeks in. I continually asked them what they thought about the car whether it was worth putting $ into. They kept saying they wouldn't know or be able to give it any inspection really until it was fixed and running again. I was finally back from vacation at this point and brought them the timing belt and they had found a spindle knuckle. They then informed me there were 2 cars in front of me (somehow) and my car still would take yet another business week. I finally show up to pick up there car which they told me on two separate occasions earlier in the day would be ready - it was not. There was some hose that was swollen and they told me they would have it in one more hour. Nearing the end I finally get a call saying it was finished. I went and paid them and I made it .4 miles down the road before it started smoking and I parked it. Once again back at there place they now inform me that there is a separate leak they knew nothing of (because they are either trying to get my money or they truly didn't know and are horrible at their jobs). So needless to say I am done with them and the car. I asked repeatedly if the car looked solid enough to put $ into and fix up to which I never got much of a reply until the very end. I'm not sure how you run a business on a clean conscience.