I met and had breakfast with Mr. Fritz at Old Glory restaurant…read more I had asked him about scrap automotive metal. American Legion Post 17 we have a metal art sculptures in progress much in need of metal. Mr. Fritz was gracious to freely donate the metal we need. I spoke with his employees and customers and they all gave him praise for his work. I highly recommend Fritz Automotive. Please give him your support. Thank you Mr. Fritz.

Took my truck there a couple years ago for a cargo bed. They told me it would take a couple of…read moredays,every time I called for the first three weeks I was told they either got the wrong bed or they were working on it. When I asked for my money back they quit answering my calls,only after I was on my way to file a civil suit that they returned my money. Will never take anything to them again not even a bicycle

Got wipers young man was very helpful and found what I needed very fast. He took time and…read moreinstalled wipers in less than 3 minutes.

My 16 year old daughter was in need of an oil cap and oil for her car. Carson was beyond helpful…read more He ordered her an oil cap, filled her oil and was dedicated to making sure she knew when she could pick up her item along with the size of her engine. Very educational experience for a young driver. He also called me later so I could let her know her debit card was in the safe. It had fallen out in the parking lot. This mom is grateful for the people that work at the Gallatin locations and especially Carson! They always treat us with such respect and go beyond our expectations. Tonight was normal in the way they handle their customer service, it is awesome when " normal " is exceptional!

Very helpful and friendly! I went in to ask a question and was greeted by a nice man eager to help…read moreme figure out my dilemma!

Alan was great! Diagnosed and got my new battery installed in no time!! Wonderful experience.read more

With the exception of Louis the new guy. The counter guys were rude. I felt sorry for Louis as they…read moretreated him like he was stupid when asking the others for help. I'll not shop this location again. It being a Corporate location is ashame. No wonder the parking lot is empty and Advance across the streets is full. 5 stars for Louis. Just hope the others don't rub off on him. SMH

My experience here was terrific. Entered the store to ask for advice about scratches on my vehicle…read more Expected advice about the best product and cloth to use. Instead, Kirk I believe, came out to the parking lot to examine my truck, returned to the store to look at various products, and then even tried the most likely product on my vehicle. Ultimately it was decided I would need additional professional care, and should seek a paint specialist rather than attempt a DIY operation at home. I considered to be "above & beyond" service.

i ordered a part and paid the extra fee to get it the next day. it never came so they refunded it…read morebut refused to refund the fee for next day delivery.

It's not the everyday experience that gets attention, it is when something goes wrong and how a…read morebusiness recovers from the error. I was in Galatin, TN for the Bandit Run 2023 and in need of a distributor. It was promised at 1:00 PM on 06/15/23, then at 3:30 PM, then was advised the warehouse did not deliver. In panic, I advised Josh, the manager that was not acceptable as everyone was pulling out in the morning and I needed the part that evening for folks to install. Josh drove to the warehouse and picked up the part and brought it back to the store in Gallatin. Thank you Josh and team for taking my multiple calls, and Josh for doing the right thing to make this right. 5 stars.

You want great advice all you need to do is ask they got everything you need.Top notch service do…read morewhat they say they're going to do and really go the extra mile I went in didn't know what i really wanted but they explained the options I had highly recommend thanks

Awesome! Professional! Knowledgeable! Unbeatable! Thanks Rocky's Tuff Trucks for making it easier…read morefor my family and I to get where we want to be!

Nice old guys, but incredibly slow and no rush to get your car back whatsoever. They seem honest,…read morebut they had sour car for over two weeks and still had not even started to diagnose the problem.

I wouldn't ever do business here again. They replaced belts and anything they could that wasn't…read morenecessary, without asking first. $6,000 later and my car's check engine light is still on, and now there's an "electrical issue draining the battery," that wasn't there when I dropped it off. After trying to find the electrical issue, he said they can't find it and to take it to the dealer. Poor communication, and charges way way way too much. Now I have a vehicle I can't get tags renewed on after spending $6,000 to fix it. Crooked auto shop.