I drive 30+ miles to get my car serviced at this spot and there is a damn good reason for it…read more I've been introduced to this Precision Tune Auto Shop through an acquaintance of mine because I heard they are very honest mechanics. I have visited this shop twice to confirm my "car problems" that were reported on two separate occasions by Midas and Jiffy Lube, both of which gave me an estimated quote in excess of $1000. Both of these times, I came out of Precision Tune Auto Care with a $20ish charge for an oil change. Enough said. I'm really sick and tired of the scamming by car mechanics and to know that I'm at peace of mind when I go to this shop makes it well worth the trip to go out to Clinton to get my car serviced. As for customer service, recently, the owner's son, CJ, offered me food from the lunch he ordered for his employees (Pizza Hut) when I went in to get new brakes. Wow. What car center does THAT??!?!!! If I were to say anything negative.....it's that CJ may give "preferential" treatment to some customers. On my recent visit, a mother of a girl who came out on America's Next Top Model came to get her car serviced. Once CJ saw the model's pic in the mom's phone, he was in full gear: he chat her up like no other, opened the store door for her as she exited, opened her car door, and made 3 customers wait in line for 10 minutes while he chatted with her outside at her car. The daughter was smoking hot. YEP. Beauty goes a long way. YEP. Can't fault him for trying to score points with mum. YEP. Bah. Since he's a nice guy I'll be a bit understanding and let him get away with that one.

Had great service at Precison Auto Tune with Paul & CJ. Was referred by a friend to this shop and…read moresaw it had great Yelp reviews so decided to give it a shot. Had just got a new (used) car and wanted someone to check it out. To my dismay, I was told here I needed new breaks and rotors. CJ strongly encouraged I return to the dealership and demand they provide them. I really appreciated that. He said he could repair it, but that having just purchased the car this was not something he felt that I should pay his shop to do. Well, they refused so I paid out of pocket here and Yelped about the experience at the dealership. Long story short, they contacted me and offered to refund half. I quickly called CJ and asked what he thought about that. He advised me that I should demand a FULL REIMBURSEMENT from the dealership based on his observations of my vehicle. So that's what I did. And that's what I got :) Appreciated his honesty and the work done. Paul's assistance as well. Was like I got a mechanic and a lawyer rolled into one. Definitely sticking with this shop! ps. Seemed like CJ knew everyone entering the shop by name so definitely a ton of return customers here. A loyal clientele base is always a good sign.

It's an absolute shame that they have dismantled the only affordable way servicemembers can work on…read moretheir vehicles. The signs are still up and the phone message is as if it's still open, but no one answers. We don't join the military to get rich, but there have always been things like MWR Hobby Auto centers to help save our pitiful pennies. This has been one of the perks I have enjoyed the most in my career. So sad to see it die.

I love this place; although I don't go as often as I used to because I drive a better car than I…read moredid in days gone by! Recently I got to a stage on the project car (aka Betty) that it was time to turn to brake drums and I could think of no place better, or more economical to tackle this task. The downside? You gotta already have access to the base; but hey, a lot of my fellow yelpers fit that requirement. Oh, and you better not be afraid to get dirty; this place is hands on; they'll help if you really need it, but you are the labor and talent working on your wheels. Tire mounting and balancing, brake drums and rotors and the like, the onsite tech will handle the machine work for you, but you gotta have those things off the vehicle yourself. A bay or two are set aside for oil changes and other quick work, stalls and lifts are available for the more time consuming work. They have a storage area, for a small fee, if you need more than one weekend to get the job done. You don't own more than basic hand tools you say? That's okay too, there are plenty of tools available for use. You just gotta follow the rules of the Tool Crib. Parts of Betty and I will be back soon!

If you need brakes, I totally recommend the Break Squad. My tech Malcolm was on time and super…read moreprofessional. I got an appointment the same day, the price was way lower than the dealership, plus I didn't have to drive anywhere, and best of all I could just chill at home while Malcolm handled everything.

Met (technician) arrived earlier, with a call saying he was on his way over. Joe Gregory (founder)…read morewas with Met, and I really enjoyed getting to know both of them and learning the history of how Brake Squad got started. I was a curious observer who never bothered either of them. All my questions were answered. Met also found an additional issue, which required them to leave and get another part. Everything was completed, and they took my car for a test drive before handing it back to me. Great experience, and (not shared with either of them) saved me over 1000.00 based on my dealership quote. Thank you, Met & Joe.

***Updating my review from nearly ten years ago (Sep. 2016)***…read more This place is off the chain GREAT. What's it worth to you to have a shop in the neighborhood that you trust, whose techs do quality work they stand behind, at a fair price? Benny, Elijah, Frank, Rubis, Steve (my Vette mechanic)... All great guys who have never failed to treat me right and get me back on the road. This has been my go-to place for many years and I have no intention of changing that. Thank you Community Car Care.

This review is only for State Annual Safety Inspection and Emissions (every 2 years)…read more Swift service! No appointments. First come; first serve. Just park in the inspection line to the right. 2 cars ahead of me parked. One in the garage. Passed with flying colors on the first go round. Hang out in the lounge. Complimentary coffee. Water too. Comfortable couch. Next time: Oil Change, as I'll be on the email list for a $20 discount. Competitively priced. PRO TIP: Get both of the Groupons for awesome savings. Keep the Groupons coming. Purchased both inspection and emissions just a few hours before walk-in. Customer Service: Superior. Called ahead to see how long of a wait. Said come after lunch, as AM filled. Easy breezy. Support this Small Business. Will return for an oil change and future inspections, emissions. I'll get a quote for tires too.

Did not honor groupon - they do not take calls sometimes will send a text no appointment offered,…read moregot my refund from groupon

I bought a Groupon for "comprehensive" "replacement of front and rear brake pads and rotors" from…read moreKNEI SERVICES. Included in their offer was statement "Choose from several options that cover all aspects of brake maintenance including pads, rotors, and calipers. With expert mechanics handling each task efficiently within the DC Maryland Virginia area through mobile services, convenience is assured. You will benefit from detailed inspections that help prevent potential issues before they arise while enjoying reliable service from highly recommended professionals who prioritize customer satisfaction at every step." I bought "Experience KNEI Services' comprehensive brake pad and rotor replacements for front and rear with up to 50% off" and assumed it included the parts. It did NOT. I first contacted KNEI on May 7 to set up an appointment and KNEI said it didn't include the parts. I didn't complain and ordered all the parts for @$200 for the kit including bolts, pads, and rotors for front and rear brakes for my car. Told KNEI on May 15 I had received the kit with all the parts on May 15. I subsequently left 3 more voice messages (calls always answered by recording to leave a message) and an additional ten (10) texts between May 16 and June 5 again requesting that they suggest several times for an appointment and was completely ghosted except for 1 text on May 30 "you received all the parts?" --I had previously told them in 3 different texts I had the parts but I replied within 24 hours "yes, everything" and "Provided my VIN#, the Part #s and my address several weeks ago in previous texts" and have never heard from them again as of 6/16. Since my brakes were grinding and I had been trying to schedule an appt since May 7, I called another company on Friday June 13 whose website said they did brakes and they came out Monday June 16 at 9 AM and fixed my brakes using my parts. KNEI's link to their website still as of 6/16 goes to "404. That's an error. The requested URL / was not found on this server. That's all we know." Fortunately, I charged the Groupon to AMEX and sent them a .pdf of all text communications and reported my 8 outgoing calls with zero incoming calls and link to defunct website and AMEX credited me the Groupon cost. THERE IS A REASON KNEI Services had to sell Groupons. I finally found their website searching for "KNEI brakes" and it went to KNEI SERVICES website and under "services" provided it lists: "Services Offered Verified by Business Auto electronics installation Auto electronics repair" Says nothing about brake repairs. As of 6/16 I still have not heard from KNEI since May 15 (despite 10 text messages and 3 voicemails just since May 15) with exception of "You received all the parts?" on May 30. If you want to spend 6 weeks trying to get an appointment and then be ghosted, use KNEI. I would never let them touch my car EVEN IF they refunded all my money and paid me $1,000 to delete this review. AVOID KNEI SERVICES like the plague!!

I took my wife's 2020 VW Atlas to Eurosport for an 80K service, and was very impressed with their…read morequality of service and attention to detail. The service had a few things I could do, but things that other service centers couldn't do, like a full trans flush, Eurosport has the equipment for. And the dealership price would have been about 25% higher (at least), so the savings were substantial. I am a big believer in keeping up with maintenance, as we tend to drive our vehicles for many years (last car the wife had wore out at 20 years; my last one I finally got tired of after 15 years, but it was running like a top still with 250K miles). I believe that Eurosport is a shop with quality services, fair pricing, and honesty as their core principles. There are fwew shops like this around any more.

In response to the Business Manager (Louis L) response to contacting and resolving said issues -…read morethat is a 100% lie. I have not spoken with anyone associated with Eurosport Auto Care nor has the damaged door panel been repaired as stated by the company. I have moved on and would not of known about their response to my initial review if Yelp had not of sent an alert to my phone. Trust in any business is paramount when dealing with a craft that may not be your own. The blatant lie from Mr. Louis L/Eurosport Auto Care that they contacted the customer and resolved all issues (no issues were resolved) makes this company untrustworthy.

An excellent choice for BMW or mini service in Alexandria…read more == Are mini Cooper needed to have service, because the brake light indicator came on. When looking for garages that will service BMW/mini, we initially had difficulty locating such a garage. Not many do service BMW engines. When I called I was created by a friendly voice, who clearly gave me their full attention, and made me feel welcome. They explained the process and that I could bring my vehicle in the same day, which works great for us. I felt very comfortable leaving my vehicle with the team given my impression in person, and was given a phone call not too long after I left explaining what was needed and the charges. I did not feel pressured or like I was being sold some unnecessary service as typically is the case at many crashes or dealers. I really appreciated this because not only did they tell me what they recommended but they also told me what could probably wait and not be replaced at this time. I thought that was huge. We got a call a few hours later stating that our vehicle was done and ready to go. We had also requested the Virginia state safety inspection and emissions inspection; It turns out that they don't actually do those inspections at the garage but they didn't take the vehicle down to a local gas station that does do the inspections. There was no up charge for the service! Overall friendly prompt service, not salesey or high pressure. Would definitely recommend for your BMW or Mini Cooper!

The Alexandria Va BMW dealership recommended services exceeding $8K for a 2019 SUV with less than…read more27,000 miles. The 10 recommendations just appeared to be a solution searching for a problem. Asking for a second opinion, Alexandria Bavarian Service reviewed the items, explaining they were unnecessary. The modest fee for this review was definitely a good value. They won my loyalty.

Was able to get an appointment to do my emissions test the day after I called. In and out in just…read morea few hrs. Staff very helpful and friendly!!

I have been a frequent guest here since 2021 with multiple different cars of both Japanese and Euro…read morebrands. I've always been treated well, and while the pricing isn't the cheapest, I don't think it is unreasonable for the neighborhood they are in, and the brands they service. I have been comfortable knowing that there aren't shenanigans going on here. I like the inspection report that lists all major areas of my cars and if there is a recommended action. I also like that when I speak to Lucas, he ballparks when I need things done in case I want to spread out preventative maintenance. I've since left the region, but I do still visit a few times a year, and work in my service visits while I'm in town. That's probably the biggest endorsement I can give.

Had an emergency tire situation and took my Mercedes GLE350 in on a Monday morning with no…read moreappointment. Had to replace a broken valve stem. The ordered the part and changed my oil and repaired the tire in under 3 hours. Todd the service manager was friendly, honest and easy to talk with. Will definitely return for my next service!

1 star. Absolutely terrible experience…read more I brought my BMW here thinking I would save money compared to the dealership. Big mistake. They quoted me around $2,950 for an oil housing replacement, while the dealership quoted $3,000. So there is basically no price advantage at all. Then it got worse. On the first day, they gave me my car back without the underbody cover at all. When I came to pick it up, I clearly told them that I would take the cover myself and they didn't need to install anything, but instead they handed me someone else's cover, which does not even fit my car. On top of that, I had insurance that was supposed to cover specific damage, but they opened a claim for everything they possibly could, creating unnecessary complications. I would not recommend it to anyone.