Took my dog to be groomed at BiPiGis, wanted my Pomeranian to be cut down,to be cooler I didn't…read morerealized he would be shaved so short,doesn't even look like his breed! I feel like she did not listen when I told her a trim and to shorten it some, my little guy was shaved all over, thought I was getting a Lion cut! I should have been a little more clear with a what I wanted ! I am very disappointed in this service and my Buddy was there all day no water or potty break, I am on the search for another groomer

The owner, Sandi, can be harsh and curt in person. I could feel her irritation (burn out?) with…read morecomments she made at me. She seemed friendly over the phone when I first booked. She was recommended so I pushed thru the red flags I felt. Big big mistake. My experience: After I left I heard her yelling at my puppy in an angry impatient way. The front door was open and my dog had been barking. Shame on me for leaving w/out my young dog immediately when I saw the state of her place. I thought, maybe like everybody, "she is understaffed and over busy". So I wanted to give her the benefit of the doubt. Our dog had diarrhea for a week immediately following this appt so I decided to not come back. This was the 2nd time we went. She also did not have her ready at her pick up time and had to cram to get quite a lot done. When I called at two hours after drop off, she said had not even bathed her yet. We were leaving town so she did a bath and trim in 45 minutes. I get it ... the money is good. $125 approx for 1-1.5 hours ... but if you don't like your job and you are working with sensitive creatures that can feel your irritation and anger- maybe it's time to move on. The first time after the grooming, my dog did not let me touch her feet for over 2 months after that grooming. This was an abrupt shift for her. Still my dog is uncomfortable about her feet being touched. BEFORE that 1st grooming I could massage her feet daily. I wanted her feet to be touchable and worked w her daily as a puppy so we could easily remove stickers or burrs every day. My vet said my dog probably got a razor burn on her toes when the hair was being trimmed short there. I had read that Dog groomers are supposed to change the blade as it heats from the trimmer and / or touch that blade regularly when doing the sanitary area and toes as that is a sensitive area and requires a close shave type trim. Making sure that blade is not hot against the skin is huge professional responsibility of groomers. This was a huge learning lesson for me. Trust your gut - look around - if the groomer doesn't care about keeping their place clean ... well then that's a sign. There was piles - multiple - of hair and caked on dust on the everywhere like the decorative mirrors on the walls. I understand you cannot keep a dog salon perfectly clean or dust free. This was days or weeks of build up. My overall feeling is that the owner needs to retire and is very burned out. She seems to have definitely lost her joy of working with dogs to me. I learned a huge lesson and I live in a more conscious aware state BEFORE leaving my dog anywhere now. I was totally new to the world of dog grooming when I first came here. I tipped her over 20% both times. I will gladly and generously tip a groomer for good care of my beloved furry friend. This is not the end result I wanted from these transactions. It's been very hard for me to write this review. Especially to admit my own neglect of listening to my gut and to my dog that went into a wide eyed panic when I left her the second time. That just feels plain horrible but I have learned my lesson. My dog did not deserve this.

I was very pleased with Christina's pleasant and welcoming demeanor. She made my boxers feel…read morecomfortable and they came home looking fabulous, feeling beyond soft, and happy. They were even sent home with cute bandanas accenting their collars. Her place is small and the street parking leaves something to be desired, but in time I'm certain she will get enough clientele to be able to move to a bigger location to be able to take in more appointments per day. :)

Shouldn't be around people if she can't deal with them properly. Tried to complain about us…read moreparking in front of her business for one day passing by, but the police had let us know we weren't an issue. We run our own business too.

My Yorkie needed another grooming at the last minute because we were going out of town and Denise…read morewas able to fit us in. They did a great job and our Mija came home looking great and very calm. Highly recommended

Took our puppy into A Cut Above yesterday and it was such a great experience. It was our little…read moreguys first grooming so as puppy parents we were apprehensive. The staff was extremely kind and welcoming and did a wonderful job in a timely manner. Our little guy looked fantastic when he was done and we are excited to have them as our groomer. Stop by and make an appointment. You won't be disappointed.

My dogs love their Spa Day with the Girls! Always look…read moreFantastic and smell amazing. We have been using this business for more than 10 years and would never change!

They are great, clipping and bathing my Maltipoo. She is so soft and clean when she gets home.read more

I am in such appreciation for Adrianne and her team, including her little Doxie's. My two dogs…read morealways have struggles with groomers emotionally. Adrianne took such good care and patience with my dogs. In addition, she did such an awesome job with the Grooming. I am so grateful to find such a professional and caring Groomer in the area. I love the fact that she doesn't cram her space with a whole bunch of dogs which I've had experienced within the past and then it traumatize my dogs. She leaves space between appointments and make sure your dogs are well taking care of. Thank you so much Adrianne and your partner as well as your cute little Doxies. My dog Tito really liked one of your dogs so much I was surprised. I think it helped him feel calm too. I have senior dogs so I'm very particular about who even takes care of them at all. I definitely trust this establishment and their professionalism. I wanted to add as well that my dog Phoebe has always had struggles with groomers and gets super stressed out, and sometimes they're only able to partially groom her. Adrianne was able to groom her completely and so I am extremely impressed. Phoebe was also happy when she left.

Adrianne is fantastic! I have been to a few groomers and I have finally found one that enjoys…read moreworking with Doodles and keeps the appointments! I have a 22lb and a 65lb F1 Golden Doodles and they love coming here. The shop is quiet and calm as she only works on one family's dog at a time. That means your dog(s) are not waiting around in a kennel with a lot of noise and barking. I brought both of mine in today and the one that was not being worked on was allowed to walk around and relax. She listened to what I wanted as far as how I wanted them cut...and they both came out perfect. It is not easy finding a groomer that not only is willing to work on a standard Doodle but actually likes it! The prices are more then fair, her shop is very clean and she is an obvious dog lover!

Cindy was awesome! Frankie loved her and the fact she was able to come to our home was a bonus. We…read morelook forward to using your services in the future

Cindy is amazing! She was great with both of my nervous dogs, whom both did great with her. It's so…read moreconvenient having her come to you, and so much less anxiety for your pet, than taking them to the groomer. And the personable experience is even better. I will be recommending her and definitely using her again!!

Took our kitty and 3 dogs to be groomed. It was a seamless experience. Our furbabies were adorable…read morewhen we picked them up all fluffy with their bows on!!!

Emilie was extremely helpful and very professional. She responded back to me right away and…read moreanswered all my questions about my cat being groomed. She was so very helpful.

Extremely loud. ( blow dryers, vacuum, rock music ) Rude owner. Very small, no place to sit and…read morefront door left open which i find inappropriate just in case a dog bolts out the door and straight on to Spring Str.

Needed my two fur babies groomed asap and I was able to get an appointment the next day! The…read moreprevious groomer last minute cancelled so I was very happy and thankful to get an appointment that quick. It was our first time here and I spoke with the owner and she understood what I wanted. She is very friendly and I felt at ease leaving my fur babies here. When I picked them up they were super clean and smelled good and their haircuts were what I had asked for. The other employees were very nice too. We'll definitely be back!

I moved to Paso from LA 2 weeks ago and have been so busy unpacking that I didn't remember my 120lb…read moreGreat Pyrenees mix needed his nails done until he jumped up on me and sliced open my arm! So I called Petco Grooming as a new customer 90 minutes before they were closing and spoke to Viviana, one of the Pet Stylists and she said "just get here as fast as you can!" I got there with both of my dogs and was warmly greeted by the Grooming Department Manager, Danielle & Viviana! They took my dogs in and got them both done so fast I barely had time to get them (my dogs, not the Groomers) some treats! She even made sure to get both of Harvey's dew claws on his hind legs (It's a Pyre thing) unlike the expensive groomers in Encino! The dogs came out very happy and we will be back in about 3 weeks for the full grooming thing! I highly recommend this grooming crew! Danielle and Viviana were both very informative and took very good care of my monsters! Thank you Ladies!!

Everything went very well, from the booking,…read moreThe connection with the staff! Daniel and Michelle met us the front desk and were very eager to know all about the goldens , My requests and the pups needs ! The did a wonderful job on the grooming and we will definitely back, And would highly recommend them !