Amazing staff and service as always! I love visiting and will be back soon to stay :)read more

Pretty bad experience at The Nantucket Hotel. The room, while nicely furnished, was next to the…read moredumpster which might have been ok, but it was also the loading zone for the hotel. Constant trucks in and out - most backing in with their beeper on. We had ants in the bathroom, two rounds of toxic chemicals and they were still there. We were near the maids closet - tons of traffic and noise there. Floorboards squeaking, so anytime you went to the ant infested bathroom, you would wake the other person up. Staff was friendly and only reason it's not one star review.

The company I work for hosted an event at The White Elephant and it was wonderful! Everything from…read morecoordinating with the event planner & the catering staff, was seamless and smooth. We hosted a clam bake on the waterfront veranda for our welcome dinner, and it was a hit! The meeting room was well equipped for all our needs as well. The location was perfect for people to walk into town for after dinner drinks and socialization. The rooms are comfortable and clean, and throughout the property there are various areas to sit and be comfortable. The hotel has a top notch service team & the view and location is ideal for an event. If you can't stay here, then I would definitely recommend having dinner at the restaurant on site Brant Point Grill. Excellent drinks and food!

I can't express truly how wonderful this place is. My family visited the island for a day trip and…read morewere stranded when winds picked up and all the boats cancelled. Not only were we able to get a cottage here last minute but at the only reasonable price from everywhere we looked. The rooms were so comfortable and beautiful and changed our night from a nightmare to a forever memory. More than the space, the hospitality I experienced here from every staff member was the most genuinely kind, calm, and compassionate care that helped put me at ease in an otherwise stressful situation. Thank you to everyone at the white elephant I will be forever grateful.

Amazing spot in downtown Nantucket!! Hotel was fairly priced and the staff went out of their way to…read moremake sure my vacation getaway with my girlfriend went spectacular! They even helped me with various surprises we'll never forget such as a cheese board upon arrival, a morning sail around the island, and a picnic by the beach! Very modern decor in the rooms with taste - bathroom was super nice as well! Complementary breakfast in the morning in the alleyway and complementary towels & chairs for the beach were awesome and unexpected!! Definitely recommend coming here, I'll be sure to come back next time I go to Nantucket!

We stopped in last night for some drinks and we were pleasantly surprised. Staff was attentive,…read moreoutside space was inviting, we enjoyed sparkling rose' and a cheeseboard.

Highly recommend the union street inn if you want to stay in Nantucket. It's conveniently located…read moreonly a 5 min walk to the port, so if you get off the ferry it's very easy. You can walk to everything in town within 10 minutes. All restaurants, bars, shops, etc. The inn itself was super clean and cozy. The bedrooms were very nice and the bed was comfortable. The inn keepers were super nice and accommodating for everything you needed. They serve breakfast daily and there are delicious treats available in the afternoon. There is also canned water always available. Each day they put a recommended dialysis schedule under your door for things to do, as well as the breakfast special. I would love to stay here again if I ever come back to the island!

It was our first time to Nantucket and we felt like we were visiting relatives. The staff made us…read morefeel at home. From the notes of the day, with activity ideas to the delicious breakfast options and the afternoon treats. Lovely place to stay. Walking distance to so many restaurants, shops and activities.

This was our first trip to Nantucket and we loved staying here! It was walkable to restaurants and…read moreshops. The room was so cute and clean. The breakfast scones and muffins in the morning were such a nice touch! The staff were kind and welcoming. Overall, this was a great experience.

Adorable place to stay! This is my third time staying here and I love it. Sharon cooks a fantastic…read morebreakfast every morning. She is absolutely wonderful! Everything is neat and clean and has such a homie feel. Tea and cookies everyday at 5pm!

Lovely boutique hotel with very gracious staff. Well situated in walking distance to lots of shops…read moreand fantastic restaurants. Cute outdoor patio for relaxing in the evening or eating the continental breakfast provided by the hotel. Great front porch with rocking Adirondack chairs - fun to sit in the shade and watch the world go by! Only thing I would change is that our room had very little storage for our clothes. No dressers or other furniture with drawers. But that's a minor issue. I still recommend 21 Broad!

My wife and I decided to spend the weekend in Nantucket from October 3rd to October 5th. My…read moredaughter and wife had visited the island several years ago and had a fantastic time. We booked our hotel through their website and found a very reasonable price. The hotel is beautiful, situated right in the center of town, and the staff was very accommodating. I rated it a perfect 10 out of 10, and I plan to stay there every time I visit the island.

Best place to stay on the island…read more This is our 2nd summer staying in the Hermit Crab cottage. Great location and wonderful management team on property. Can't say enough good things about Harborview. Great location, right in town. They pick you up at the airport; stock your fridge with Cisco Brewery beer and wine; super new modern furniture with professional Bosch appliances. They have a small beach with adirondack chairs on the harbor and it is lovely to sit there and have some wine. Morag and Matt make reservations at the hard to get into restaurants and we have grown to really love them. Highly recommend Harborview. See you next summer!

My wife and I had a wonderful four days at the Harborview in June 2023. The apartment was very…read moreclean, comfortable, and fully equipped. The views are great and the location would be hard to beat. The property manager, Francisco, was also terrific. He was conscientious, accommodating, and friendly, and made our stay really enjoyable.

Made a reservation with the hostess outside for 2 adults and a dog. She said 30 minutes. Went back…read moreand she told us that they are no longer accepting customers outside because of the rain. She cancelled our reservation. It was not raining. There were about 20 people seated outside. The hostess had a lot of attitude speaking to us. Not the professional way to handle the situation. She could have been polite, kind and made an exception considering she cancelled on us and we had a time constraint before the ferry.

With a recommendation from a friend, we stayed at the hotel. We stayed in the Daniel Webster house…read morenext door. It was very nice. There was coffee (a Keurig) in the lobby. In the mornings, they had a continental breakfast in the lobby of the main house. Everything was perfect. Their driver picked us up from the Steamship Authority dock and dropped us off.

What a great restaurant, that continues to be one of my faves on Island. Again, you stepping…read moredownstairs, into this cavernousesque restaurant you can imagine salty whaling captains, peglegs and all, ordering up their ales and bowls of chowder. The staff from the maitre d who has been there for ever to the bartenders and servers, all top notch and friendly. I've dined with reservations for more of the fine dining feel, but also have casually rolled up to the bar and enjoyed the more relaxed vibe, but still great food. Again, Nantucket is expensive, but I find that the meal, service and ambiance warrants the price for a fun and memorable night out. Enjoy the walk back into town and soak in the fresh air!

Another great dinner at Ship's Inn! The food, service and ambience here are just incredible. To…read morestart, the drinks were perfectly made. The bread basket was incredible, small brioche rolls that were amazing! The entrees were all perfectly cooked and paired perfectly with sides. Wish we saved room for the soufflé dessert! Service was top notch and enjoyed celebrating a milestone birthday. Manager conversed with each table and thanked them for dining. Can't wait to return!

Stayed here for 4 nights in August and we booked 2 rooms, one for me and one for my parents. Rate…read morewas between 700-800 per night for the rooms. We were extremely disappointed with this hotel, both the product as well as the service quality. For 750 pre tax, we expected a higher quality level, namely: -the rooms were old and my parents room (terrace king) had a smell. The rooms were dingy and the bathrooms were extremely dated. The terrace room went for a premium and the terrace was dirty to the point they never went out there (ground floor) -the lobby was tiny and not a place to spend more than 2 mins. It's full of luggage that is being stored and very uninviting -the rooms are marketed as breakfast included when you book but you have to choose between a croissant and oats and you can pour yourself some coffee that is on a warmer -most of the time, the front desk person is actually hanging out in the kitchen and they come out after you make your presence known. -outside of the croissant and coffee program, there is no food, cafe, or restaurant. You'll need to walk over to sister ships / faraway which has lots of offerings -in general I'd say the service quality is very low. They run extremely lean on staffing (maid plus 1 desk person) and the front desk folks are really only focused on checking you in. And the overhead saved by having a skeleton crew working does not get passed on the customer. -I called several times in advance of arrival and most of those calls were never answered, the phone just rings. I did catch a front desk clerk over the phone at some point and asked for some recs. She said she'd email and never did. I ran into her upon check out and she commented, "oh hey sorry I never emailed you those recs". So there is no concierge service -Between no lobby to relax in for a few moments, no restaurant, no reasonable breakfast though breakfast was advertised, no staff, and lousy rooms I dont see how this hotel charges more than $300-400 per night. It's a place to sleep and spend no time otherwise. At every turn, the hotel was a major let down. It was a damper on our trip. I believe the hotel requires complete operational revamp or major price reduction/50 percent. The value you get for the price point is completely upside down. Hope this helps someone to avoid the mistake we made staying there.

Had a wonderful stay at Blue Iris. The staff--specifically Casita and Maria, were so kind and…read morehospitable. We went during the summer so prices were steep, but this is a quaint hotel tucked in downtown making it accessible to shops, restaurants and the beach (via bike).