I was treated very rudely by the older Amish lady who closed the store this past Friday. After a busy day with work and family, I arrived at the store several minutes before closing time. "Great," I thought, until I found the closed sign up. The lady inside told me they were closed, despite their sign saying they were open until 5 pm. I explained that I had come for a specific item and would only take a minute of her time. She said she already closed her register and her driver was waiting. I asked if I could pay her or her driver extra to remain a little longer to sell me the item. She told me I should have come earlier (which was not an option) and that I should, "go home."
When outside the store, I saw that her driver did not pull in and pick her up for another ten minutes. I was very disappointed in the lack of honesty, care, and professionalism in my experience. Please state your correct hours and stay open to your customers until that time. I will not her returning to this store that I enjoyed for a very long time.
If management would like to know more about this experience, they are welcome to contact me. read more