Always a pleasure, they do a wonderful job and are very freindly. Open early and pay attention to…read moredetail.

I needed my tuxedo cleaned in a hurry. Erica promised me a speedy turnaround time---and she…read moredelivered! I also got a Vereran's discount as well as a great job on cleaning and pressing my tux and dress shirt. This is a class operation!

Amazing. I dropped my stuff off in the morning…read more Needed it same day They told me it would be ready by closing at 3 pm. I received a text at 11:30 am that it was ready.

Portland dry cleaners did a nice job in laundering and pressing my shirts. Definitely would use…read morethem again if I'm in the area.

Very reasonable prices. The machines are very clean and my clothes actually smell clean! The young…read morewoman that was working was a hoot. We really enjoyed her. She was so nice and personable!

10 out of 24 washers out of order. this seems to be a consistent issue. employees should also…read moreclean during the day. Going to Pratt Abbott instead

I went in for some file folders. She didn't have any to sell but she gave me a few, requesting I…read morepromise to come back! Excellent customer service. Thank you.

I've had great experiences here. Brought in a winter jacket with some awful grease stains and they…read moregot rid of them-like it never happened! Courteous, helpful staff. Highly recommend!

DO NOT EVEN THINK OF SENDING YOUR DRY CLEANING TO THESE DISREPUTABLE, INCOMPETENT, WOULD-BE DRY…read moreCLEANERS. After a major move, I dropped off a new suit and an overcoat at sister laundry mat/dry cleaners, Bangor Street Laundromat, 56 Western Ave., Augusta, ME. From there, it was then sent to John's Green Cleaners, 355 Main St, Lewiston, ME 04240. A week later, John's returned my black suit and overcoat to Bangor Street Laundromat where I discovered that both items were severely heat-damaged: the suit in the lapel, waist area, and front and back shoulders; the overcoat was a mass of wrinkles caused by seams that had shrink considerably and totally deformed and diminished each garment. Overzealous or inexperienced pressing had permanently damaged both items. Owner Greg at first responded to a phone call and asked to be given opportunity to correct matters. I sent the damaged items back to John's for a second pressing attempt. A week later, the still-damaged items were miserably the same. Phone calls to Greg's cell and the business went unanswered for at least two weeks. Finally, I wrote an email including the below photo links demanding the filing of a damages claim. Eventually an unknown "John's Cleaner" employee responded to my email by text (unprofessional) and included a photo of theirs still showing the obviously-damaged suit jacket on their presser with warpage all around. Within the text, John's took no responsibility for having damaged both items, provided no means of filing a damage claim, and offered a self-serving resolution: that I subject further articles of clothing to their abuse and receive a one-time 30% discount. Apparently, Greg sees small claims court as the preferred means to resolve damages disputes with his clients. Do yourself a favor: stay away from Bangor Street and all of John's Green Cleaner's affiliates throughout Maine.

I'm a nurse and for extra income I get a summer cottage ready. I had blankets and sheets for 8…read morerooms and some extra. Two of the three machines I used didn't even wash the linens. They didn't even get the linens completely wet. When I reported to a worker she said she would go get lead Person. This short brunette came out. She didnt even want to touch the sheet that had just come out of the wash. She said "it's slightly damp". I said, " that's barely damp." I tried to show her the folded up pillow case that wasn't even wet in middle and she walked away saying there was nothing they could do. When I said, "I wouldn't be coming back. She said, " doesnt do anything to me." Washers 69,66. She didn't even check the washers To see if there was an issue. I guess she is waiting for more people to have issues. An older woman was leaving and she had overheard. She had same issue on other side row and no one helped her either. So what to do with the stuff that didn't wash thoroughly well I had to use the washer that did work. But all of it was a time suck and down $14 for Machines that didn't clean. Plus paying extra $15 to wash again. I come twice a year and I've had An issue before with a machine but the attendant was helpful. Not so much today

A newer building, It is located on the main drag through…read moreWindham center. So on the plus side, it is simple and easy to find. Downside it is on the main road and getting in and out can be a pain depending on which way you are going. They have onsite washing and drying, Full-size washers and dryers along with smaller ones. They have a few carts for the machines which is good to avoid clutter but can be a bit annoying if they are all taken. They have a smart link system that connects the washers and such with a digital system. So that is extremely helpful if you don't carry coins or cash. I have not dealt with the dry cleaning portion of the building as of yet. I have heard mostly good things from people that have. The staff that I have limited contact with are kind and helpful There is limited seating on the inside so be ready to sit in your car. (Which some people prefer) Washing and drying times are very reasonable. The inside of the building is well kept. There is out front parking but very Limited. The outback is bigger and semi-well Lit.

Spring cleaning? That winter comforter too big for your washer and dryer? Wash dry fold at Pratt…read moreAbbott! They do all the work for you and text you when it's done. Staff friendly and helpful, great at answering questions. Worth the $30 plus applicable tax. For more $ dry clean it and get a nifty bag to store it in

Refund policy is odd. Personal information and card numbers are required. Then the case is reviewed…read moreby upper management. Even for small amounts of cash used in dryers and washing machines that don't function properly and have broken return buttons. I felt very uncomfortable giving out personal information and card info. for a cash purchase. While the amount was rather small, .75 cents, it leaves one to wonder if this company can be trusted. How many people probably walk out per day without bothering to submit to the process? How much unclaimed money does this generate for the company per day?

Took two comforters and two matching shams to be dry cleaned as per instructions. Items are not…read morecleaned on premise. My comforters came back damp and smelling of chemicals. Took awhile for the smell to disappear. My matching shams came back discolored which could be the manufacture, but not sure. In any event I can't use the shams with the comforters. I will not be back and would not suggest this dry cleaner. Only positive were the clerks....very nice.

We care? In town on Thursday for a wedding weekend and needed my Suit jacket pressed...not dry…read morecleaned Nice person at counter was very courteous and asked the manager/owner if they could oblige. A resounding "tell him NO!!" Maybe I should go to Kittery which is 35 min away. I understand not being able to do it but the attitude was not caring at all.

Overpriced and underwhelmed by turnaround. I took two sets of queen size sheets and two sets of…read morerwin size sheets in for Wash/Fold. The price quoted was $180 +/-. I narrowed it down to just the queens for over $80 and a full 7 days before ready. Insane. Should have walked away. Never again!

I was overall very pleased with this laundromat. It has an abundant amount of machines; 18 washers…read moreand 22 driers. The washer only took 19 minutes, so even with multiple people in the building, there were plenty of empty machines. They have two sizes for each of the machines. The small washers cost ranges ($4, $5.35, $7 or 13) and the dryer is $0.50 for either 5, 7 or 8 minutes depending on which size machine you use. The facilities have folding counters inside, vending machine for snacks, vending machine for detergent/dryer sheets, a few benches and a table. There is a bathroom and Wi-Fi available as well. They have a fold and wash service available 8-4, and the rest of the establishment is open 24/7. I can't comment on the fold and wash as we did the self service stations. There is a parking lot with plenty of spaces and a bakery next door which is convenient for a snack or beverage.

I came by today on the recommendation of my lodging host…read more The first washer I looked into was used by some one to do the dog Bed or blanket. Lots of dog hair and debrie in the washer and on the rubber seal. And the four Washers to the right all had finished wash loads that were done but still in the washer. So I had to move up to a more expensive washer. There is a attendant that does the commercial side as this is also a fluff n fold. To her credit, she wiped out the dirty washer. But the full ones blocking the next user remained Till my clothes were washed and dried and folded. People do leave and return. No waiting indoors. Sign says mask required, for all. No coins here, credit cards only. There are chairs out side and a bakery next door with very good coffee. So it's easy to wait....