I love all the doctors and nurses here! They are great with well visits and with sick visits. My…read moredaughter got seen very quickly for a sports physical as well. Front staff is amazing as well! Thank You to all of the staff at Pearland Pediatrics for taking such good care of us!

I was very hesitant to switch my kids to Pearland Pediatrics. My kids had been seeing their…read moreprevious doctors for over 7 years. I finally had enough and made an appointment with Dr. Hummel for my son. We got checked in and saw her in no time. She showed concern for my son and was very thorough in her exam. The previous doctor was very dismissive, so this was new for us. We went over several things and she helped with all of them. Our next appointment was for all three of my kids to have their yearly check-ups and a sports physical for my oldest. This time we saw Dr. Palacios. We started with my youngest and Dr. Palacios could sense right away the anxiety that my daughter was having. She has had terrible experiences at the previous doctor's office. We talked about how to help with that, and she recommended some books about child anxiety for us. My daughter also deals with some major constipation that we've been battling for a while. The doctor had a whole plan for us to do, a gentle plan to tackle the constipation. Dr. Palacios then saw my middle daughter. She raised a concern about how big my daughter's tonsils were. We talked about some sleep apnea issues she was having and how the previous doctor never showed concern. She recommended a pediatric ENT and I am so glad she did. The ENT saw her tonsils and said these need to come out now! Had we not seen Dr. Palacios, my daughter would still have sleep apnea, which can be so dangerous. I will be forever grateful to Dr. Palacios for showing real concern and taking the time to help my kids. My son was next for his sports physical. He had some pain during one of the exercises, so she recommended seeing Dr. Decker who handles more of the sports-related issues. We got in that same week to see him, and that experience was great too. He examined my son and had him do some exercises to strengthen his hip which was hurting. The nurses and the front office staff have also been so great to us. Overall, it has been such a great experience. I wish we had switched doctors sooner.

My experience at this clinic was nothing short of outstanding, from the fun themed offices to the…read morehelpful staff to the extremely knowledgeable doctor. My daughter never was as easy to handle as she was here, she felt welcomed as much as I did, she loved Dr. Albitar and now every time she feels tired she asks to see him. They helped with some issues with my insurance and my daughters school professionally and pleasantly. The doctor always answers phone calls even on weekends and holidays and does everything he can to help out and as a parent these days it makes a world of a difference when your pediatrician is that helpful and goes the extra mile caring for your children.

I tried many many times with this place. I'm a first time…read moremommy and I had concerns of my daughter and I go there and they tell me she's fine and they make me feel like I'm crazy. Like it's all me making it up. I take her to Texas children urgent care because she wasn't getting better and sure enough same day the Texas children says she has a ear infection in both ears and the flu. Ever since i never will go here again. I always have concerns about my daughter and they brush it off. I don't recommend this place for new mommies and daddy's. You will need to go to a more thorough dr that takes the time to hear your concerns and understand your baby's needs.

Dr. Farella and her staff were all friendly and patient and helped my children to feel comfortable…read more She took her time with each child, made the exam comfortable for the children. She was effective in communicating and explaining things in a way we could understand and made me feel as though we were not rushed and I could ask any questions I needed to. Thankful for physicians who take time with their patients.

Some of the reception is extremely unprofessional lobby is…read morehot and an absolute mess pushing a narrative and not allowing parents to make informed decisions I would stay far away from here

I have been coming to this pediatrician for 6 years…read more My experience started when I needed a dr to visit my son at Texas Women's. I had picked a pedi but when Dr. McGrann & another dr visited us in the hospital I felt all these warm fuzzy feelings you want for your first baby. Despite the traveling I would need to do to see them, I decided to switch and Dr. McGrann was our pedi for 6 years. She is so incredibly patient and kind and has wonderful bedside manner especially to new parents who feel a little lost. More than once she went out of her way for my kids after hours to help over the phone when we had minor emergencies. She even followed up every time. However, the other doctors at the facility (who you have to see if your dr is out) just we're not my cup of tea. We saw all of them including and a few who have now left the company that I did really enjoy. For those I didn't mind not getting in with our dr. However, since I've had my youngest in the last two years I've had to see a few drs who have made me less than comfortable (one in particular who is brand new) bc I don't have the same views as some of them (like with newly added pokes or getting tubes for my kids). I often felt pressured to get tubes for my kids despite me continually telling them from my own research that I didn't feel like it was the answer for my family. I blew it off and chalked it up to probably every dr would feel the same because I am always asking out of the box questions, looking for alternatives, and challenging the textbook answers. I did deal with ongoing ear infections with both of my children but felt I had gained control of them for the most part. However, they would occasionally get them back if they got a cold. Recently it has gotten to the point where every time I try to schedule an appointment neither of the two drs I prefer (Dr. McGrann or Dr. Savrick) are available at either location I visit. For a while, my daughter didn't take well to antibiotics and they would never kick the ear infection, so we had one long ear infection that we couldn't get rid of. This took place through her 15 & 18m appointments. Then we had a change in work and insurance so we had a period where we couldn't visit. I enrolled my daughter in a new daycare and like many they require a bill of health to attend. I called in July and neither dr was available from what this person told me for months. I honestly was fed up and at this point just wanted something closer and to see an office with a clean slate since I have gone so long not being able to get apts with our drs. I called to ask if I could get the paperwork signed since she had not been sick other than the ear infection and they told me only if we came in, yet they didn't have any apts for months per my last call. A month later when I called to ask again they suddenly had available apts and the office manager was incredibly rude insinuating I was lying about not being able to get an apt and suddenly they had room. I'm blown away. Genuinely baffled. I'm disappointed. I felt strongly that Dr. McGrann was such a wonderful mentor to me as a new mother and am so sad to leave her, but the office situation and the never getting an appointment is not working for us anymore. I will add however, I was always able to get a sick appointment in the same day if I called first thing in the morning & I am forever grateful to how Dr. McGrann took care of my children for the last 6 years. I will genuinely remember her and her patience with me and my children for the rest of my life, that is how kind she is!

I wish the doctors at Bootin Savrick would listen to how ANA PENA treats the patients over the…read morephone. She is v-e-r-y rude, will talk over you and hang up on you. All it takes the physicians/owners is to listen to the recorded conversations and make an assessment if the manner in which Ana Pena treats the clients is at all professional. She needs training on professionalism and if being polite is not one of her skills, perhaps she shouldn't work there. Unfortunately, it just happens to be this individual. The young lady who sits in the front desk at the Pearland location is beyond nice and she always greets me and my child by name. I have now spoken with the nurse, MARIA CORTEZ and the manner win which she handled my call was very professional.

We've only had mostly positive experiences here for both of our kids. We haven't experienced major…read morewait times. Dr. Chavez is great, and we're always able to see another practitioner for sick visits if she is unavailable. Other than that, however, I took off a couple stars for the following reasons: There was a time when one of Dr. Wilber's nurses asked for my identification while taking my child's medical history. I get that she didn't know me even though we've been coming to this practice for years, but it just seemed odd since it's not like I ask to inspect her nurse's license before treating my child. This has left a lasting negative impression, but it was the only unprofessional encounter we've had here and it hasn't occurred again. Also, if you use Texas Children's Hospital that the insurance verification does not sync between the hospital's system and the pediatric clinic systems. This is annoying that you have to do insurance verification in two places despite the fact that they share EHR systems.

I always have a good experience here. Wait time is short and always get my questions answered.read more

My kids have been going here for almost 13 years, however Nita Ghandi is no longer at this…read morepractice. There is a new doctor (Dr. Ashu Syal) that has taken over the practice , and needless to say, we will no longer be going to silverlake pediatrics. She gave off an extremely arrogant and judgmental energy. So many things she said/recommended really rubbed me the wrong way. She was rude & condescending. I've never had an issue like this with a doctor. The staff seem to be professional, and friendly....unlike Dr. Ashu Syal. We won't be returning again.

Went in for my kids hearing test and to get results from my other kids cardiologist, and they left…read moreus waiting in the room for 45 min and counting and another 30 min in the waiting room! All they had to do was read me the results from her cardiologist and they let us wait for over 40 min! I came early to my appt but Ofcourse that doesn't matter to them currently in the office and been here for 1.5 hrs still waiting it's ridiculous!

We have been taking my kids to her office in Houston medical center before she move to Pearland…read more Although, we drive an hour to get to her office at Pearland, but it worth the trip every time we need her. She is very professional to the point that the kids get excited when we want them to go and see Doctor Vaz. She is fantastic, she care, and she takes her time to communicate with parents.

we continue to adore our Pediatrician. we have also been seen at the Houston location and had a…read morevery good experience. so very grateful to be seen same day when necessary. Dr. Vaz continues to be a sound source of guidance when treating the seasonal allergy outbreaks we experience.

Dr. Chun has been the pediatrician for my son since he was born, my son absolutely loves Dr. Chun!…read moreHe is so kind, empathetic, understanding, knowledgeable, funny and so friendly! He is very encouraging and as a first time mom, that is important to me. He always answers all of my questions. I never feel rushed or like he's on a schedule (even though he is) because he takes his time during every appointment. Dr. Chun is great and I highly recommend Dr. Chun to anyone looking for a charismatic physician who will put their child's needs first!

I've been trying to make an appointment for my child but no one picks up every time I try to make a…read morecall, I'm always left on hold and even when I hang up and hours pass they don't even try to contact me to see why I even called. I thought maybe they are busy, maybe this and maybe that but honestly I'm starting to think they are purposefully not picking up calls. It is extremely upsetting that you're calling a a pediatrics with a well known name just to be let down cause their customer service sucks and they will never answer the phone. And the fact that they try to refer you to a website, my chart or whatever but don't do nothing to fix their customers service. Sometimes it is easier for people to call.

My daughter sees Janet Pate for her pediatrician. She is less than six months old and I feel like…read moreDr. Pate is the best advocate for us. I am a nurse myself, and can be picky at times for patient care but Dr. Pate has put me at ease and I feel that I 100 percent have the best pediatrician in all of Houston. I work within a large pediatric hospital, and for me to step outside the system to seek my own pedi is huge and speaks for Dr. Pate's capabilities. Dr. Pate has actively listened to all of our concerns, took account my personal health history, and truly been there for our family. She is also available at all hours for emergencies via her electronic communication service. 20/10 would recommend Dr. Pate and her office staff.

Dr. Pate and Dr. Arnal are both amazing doctors who really listen to both parents and children. My…read morekids have been coming here since birth and they always do a thorough job with loving care. I feel so blessed to have them and their entire staff care for our kids! Their staff is amazing, the nurses are great, and Ms. Janie is so sweet. They are diligent and hard working.

Wanted to share an update since my last review. I have since been educated why the alcohol…read morequestions were so very important for the treatment I was being considered for. .... So... then --- good care, good quality... but it does get very tedious to call the main line every single time before they transfer you to the appropriate location... 4 stars ....

Rude Receptionist…read more I've been a patient with Kelsey-Seybold for about two years and have generally been satisfied with my care. However, since changing insurance plans, I've repeatedly experienced issues with being charged the wrong copay. Unfortunately, the front desk receptionist who sits on the far left side of the Pearland lobby has been consistently unhelpful when I try to address the issue. I've explained multiple times that there may be notes on my account or that the billing department should be contacted to verify the correct copay, but my concerns are often dismissed and I'm simply told to step aside and resolve it myself. What makes this even more frustrating is that this seems to be a recurring pattern. On numerous visits, I've witnessed her interact with other patients in a similarly dismissive manner. Rather than attempting to find a solution or provide guidance, she often appears uninterested in helping and offers little to no assistance. I don't know her name because her name badge is usually covered by her hair, but this level of customer service reflects poorly on the Pearland location. Front desk staff are often the first point of contact for patients, and a more professional, empathetic, and solutions-oriented approach would make a significant difference. I hope management addresses these concerns, as patients deserve to feel heard and supported when navigating billing or insurance issues.