Doctors are awesome, but coordination of care is terrible. As long as you do not have an issue that…read moreis urgent, complicated in any way or requires specialization, this practice is adequate. However, it takes patience, stamina and a healthy dose of genuflection to scale the administrative wall on any given day.

My children have been patients of Dr Boardman's for over 9 years and now with him retiring, we are…read moreseeing Dr Webb. We have had nothing but professional, caring support over the years.

I have thought about writing this review for a while now. We moved from Houston to Austin and STILL…read moredrove down to see this practice for several months. Flat out - I just did not trust another Pediatrician (I tried) like I trusted Bambi and her staff. I have never felt more listened to and understood medically than I was here. My son was not easy when he was born, and Dr. Hoefner never made me feel like my concerns were ridiculous or over the top. I was nurtured as a mother while also being educated. I CAN NOT express how amazing this office made me feel. Every detail down to the receptionists was so thoughtful and personal. Everything about River Oaks Pediatrics is a case study in how medicine should make you feel. Bedside manner? They're the experts. Love them.

I love Dr. Hoefner! We found her from our insurance directory after moving to Houston and leaving…read moreour previous pediatrician behind. We couldn't be happier! She is very thorough and so great with my daughter. She made her feel comfortable and talked to her in a very personal and almost grown up way. She has made great recommendations to us for everything from an eye doctor to swim lessons which was great being we were relatively new to the city when we found her. Her staff is also great. It's a small practice which I appreciate having come from a larger one with 10+ pediatricians. We've been able to form a close relationship with her and her staff. Even though it's a small office, their availability and super short wait times are really great compared to say a larger practice which always seem to be completely booked and very busy. I can't say enough great things about her! I think some parents in this city prefer the larger name brand offices (Texas Children's, Memorial Hermann, etc.) being that they seemingly have all the bells and whistles (I.e., more resources, newer offices, more doctors, things like that). It all comes down to what you're looking for and what you value most.

My son had his first annual visit with Dr. Mahadevan and it was a wonderful experience. There was…read moreno wait time which was refreshing after long wait times at Blue Fish the last 4 years. She was so thorough and didn't make us feel rushed. I had been looking for a more holistic doctor and I'm so grateful to have found her. I would recommend this practice to anyone. The only downside was the year long waitlist but it was worth the wait!

Never any wait but they are strict about you being on time so don't be late! Staff is very…read morefriendly. There's toys and books in each room to keep the little ones entertained. Nurse Dee is attentive Dr Jeff not as much. Vaccines are highly suggested but not forced if you want to slow roll

This is a great practice!! Dr. Macia is our primary pediatrician and we love her so much!! We've…read morehad the chance to met with the other docs too. They are all kind, patient, and knowledgeable. The nurses and administrative staff as also fantastic. Highly recommend!

Just wanted to take a moment to share my experience with Dr. Naomi Levy... She has cared for my two…read moreboys since birth and I couldn't ask for anything more from a doctor. She is always on time- if not early- spends a tremendous amount of time answering all of my questions and you can tell she genuinely cares about my kids. I can't imagine the last couple of year without her guidance. The staff has also been great. Nurses are quick to return calls and very thorough. I highly recommend Dr. Levy and her practice!

Appointments are easy to make. Place has been super clean during and post Covid. Staff are friendly…read moreand flow is organized. There is always an officer on duty so super safe. Dr.Cook is the best and has seen my child since 2020.

I'm extremely disheartened by my experience here. When it comes to the care of our children we are…read moreall looking for a pediatrician that won't take their care lightly. Instead my experience has been chalked up on their end to merely an inconvenience. I called prior to the birth of my son to confirm if the pcp of my choice was taking new patients. I was told they were only taking newborns and to designate the doctor as the pcp at the hospital. This was different to the process with my first so I called back to confirm and was told the same thing. We've had multiple visits now with whom I thought was my pcp. At each visit I was asked who is my pcp and have given their name. I went into my MyChart to schedule an appointment for my child only to see a pcp had been selected on my behalf. When I called to ask about this I'm only now being told my desired pcp is not taking any new patients, newborn or otherwise, and simply sorry that someone gave me the wrong info on multiple occasions. For me I'm not willing to accept that type of treatment when it comes to the care of my child. I'm not willing to stick around and see what other ways they are willing to "inconvenience" me and my loved ones. Now I am scrambling to find a pcp that works for our family that will take a non-newborn and so far am striking out Update: I spoke with the location manager and she was much more helpful than front desk staff going through doctors accepting patients and their qualifications and assuring me that she would go back to my call recording and retrain the team. That acknowledgment and correction would've gone much further earlier, instead I have chosen a pcp at a different location.

If I could give zero stars I would. Worst experience with them trying to schedule an appointment…read more First called in and the call audio cut out on their end. They then proceeded to book me the wrong type of MRI which made no sense because I had a doctors note requesting a specific type of MRI. After calling back I had to wait another half hour just to be able to speak with someone and then was told I would have to call back in and tell them to cancel the wrong appointment that THEY scheduled. Told them I needed an appointment first thing in the morning (last time I saw them they saw me 4 hours after my initially scheduled appointment, had to burn a half day of PTO as a result of that). Without talking to me or anything they moved my appointment back from 8 to 9:30. Then today I got an email saying that my appointment for next Thursday has been canceled. Again nobody reached out to me, my appointment was just canceled. I called in to discuss why all of this has happened and whenever I was finally getting connected with someone the call was ended on THEIR end. Nothing to do with me and what I did. At this point I'll deal with a hurt wrist because it's much easier than dealing with the scheduling department at MH. Never had a more frustrating experience with any business before. This experience is everything wrong with the hospital experience and exactly why people hate the medical industry in this country.

Doctor Ashley Amsbaugh, completely rude. Nothing like she is when you meet her. The staff Blatantly…read moreignores you and what you have to say treats you with no respect no kindness new table manners. The only one that had any type of decency to be nice and respectful was the anesthesia geologist. Of my preop call I had no questions done either. Completely rude people. I wouldn't recommend this doctor to anyone.

We have been going here for years and love all the doctors. We were so excited to meet Dr. Saldaña…read more He was the best with my boys. He engaged them in conversations about their health and made them feel very comfortable. I can't say enough great things about all of the Great Kids doctors.

Dr. Karen Zorilla has been my children's pediatrician since they were 7-8 years old, and they have…read morecontinued to receive her services and professional guidance and support throughout the years. When my child had a traumatic experience at the beginning of her high school year, she refused to talk to anyone but Dr. Zorilla. I am fortunate that Dr. Zorilla's degree in Psychology has played a major role in helping heal my child slowly, one day at a time. We need more pediatricians with psychology degrees because they are usually the first line of support for our children.