Marc's garage has always treated me right. I never have had a problem with them. Marc, the owner,…read moreis a great guy. I can't say enough good things about Marc and his team.

A mechanic at Marc's garage found me when I needed my battery jumped. Later I found their garage…read moreand have used them several times when I needed tire repair. They're always kind and personable. YES, I recommend Marc's Garage.

The personal touch provided by Ken, the business owner and sole employee of All Morris Auto left a…read morelasting impression with me. After being blown off by some bigger area mechanics; who told me it could be a couple of weeks to get in to have my flat tire inspected, repaired; or possibly replaced. It seemed because of Black Friday and the expected Thanksgiving & implied other upcoming Holiday travel; all the local 'jingle stuck in my head' mechanics were swamped with well meaning, winter wary travelers reserved in advance to avoid a call to AAA whence to Grandmother's house they go. Of mention as well were the deal conscious penny pinching epitome of a holiday gift-giving-pro last minute regret-less, thrift shoppers wanting to be sure they could flee the scene, to evade capture for all the others of their ilk who they were surely to trample savagely to save 5% on Junior's stocking stuffers and other petroleum based sundries. Like Mike Brady said, "A gift is only a good thing if the giver has given thought to that gift; but if the gift the giver gives; gives the givee grief, than that gift should give the giver regrets." The amount of planning shows thought a-plenty! I nearly gave up plans for my only weekend off for a while to come. Then, as if Santa and the Easter bunny both answered my imaginary missive letter at once, and it had been notarized by the Tooth Fairy who called on Mister Mcfeely, who dashed back riding speedy in Captain Kangaroo's pouch my last minute web search brought me to Yelp - page four of that list of local mechanics dropped a diamond amid the rough of corporate cookie-cutter could care less profiteer mongers. All Morris sparked a hope that my plans would bear fruit from the seed planted in my imagination. It was within comfortable driving range on a donut-spare, and I could get there staying off the main roads and it was just a hop skip, and a licorice-whip n' a half off Fish Hatchery Road. I swift punch at the call option; a ring 'n a half later a Gentleman politely greeted me, asked how he could help! What? Not having to wait fifteen rings, to be notified I am to hold -- five minutes, nor curt answering machine "greetings" that revealed they were helping another "customer" and please try my call again later? If you have read this far, you probably gather I am anything but customary. I have been called some C-words before and at least by those who I have called loved ones, or acquaintances. I don't feel like a customer, I feel like a person -- who had an untimely emergency as we all do from time to time. As I found out in Ken's shop, I had run over a screw, which seemingly appeared to cause my own emergency. Within the hour of my call, Ken's welcoming demeanor, and the open atmosphere of his shop as he let me see him perform his craft gave an air of trustworthiness there; which could be ascertained in the whole 10 minutes it took to patch my tire and send me for the quiet country cruise I had planned for myself. It was a sigh of relief to deal with All Morris Auto. It was almost therapeutic, and I have already decided I will have Ken do my brakes before the month is out instead of going to my regular guy in Mount Horeb, which is out of my way. The only downside I see to the plan is Ken does not charge enough for the quality of service he provides, I was expecting to be spending more because I know I am worth it; and my much needed, few and far between -- leisure time; is worth it. By the looks of All Morris' business hours, Ken works near 12 hour days, so I am sure he can appreciate the time of others more than places who can't let you see them work on your vehicle because of the potential you would have to hear the foul mouths of the Keebler elves they keep behind closed doors, who are there away from the customer's. Metaphorically, of course. There is nothing wrong with those waiting room coffee, read a hundred times paper, revolving door places, they help people too. All Morris Auto helped me today; in lieu of all the monetary compensation I thought they deserve I decided to split the difference by taking the extra few minutes to put effort into leaving them a thoughtful review. Being the change you want to see in the world can often be a hard path. My seeming emergency brought me into the knowing of another; who treats people kindly and puts forth the extra effort to excel at their craft to help others; even when there are not fantasy magical myth nice naughty list making marketing hype holidays to rush planning while missing those in need of kind words, good deeds, in the present moment. The change I am, is to be present to listen, be compassionate, and help others with my craft, being kind of heart every day of the year. 365 days spreading cheer, and being loving, kind, and good willed. On my busiest day I will at least find another in my field who can help you, if I am unable. I Highly recommend this business. So far it seems to be a well kept secret.

Sunday I got a nail in my tire which was leaking quickly. After trying several places to get in Ken…read moregot me and and fixed it for me in 20 minutes taking time away from another car he was working on. Was beyond fair in price $20 and just a solid person can't say enough about the service in a Sunday afternoon.

Rude owner who does NOT deserve your business. The other reviewers were not exaggerating - this…read morejerk will abruptly hang up on you if you call to ask any question. Unprofessional and bad mannered.

I called to have an estimate price and they said we couldn't afford it if we asked for a price,…read morethen hung up. He needs to fired, but this bad for the company's reputation and I hope this company does have a downfall due to this situation. If yall want some customers don't be an ass. Go to Schmidst Auto!! Way better Customer Service. BAD quality, and BAD Value.

I have been a customer of theirs for years. Honest and reliable service. They simply do a great…read morejob!!!!! They are especially knowledgeable about cars. I have taken a car to a dealer and they couldn't did the problem but I took it to Ben's Auto and they found the problem and solved it. Great people too.

Our family has been using Ben's for oil changes and service for years. They are a family owned…read morebusiness who always finds a solution to auto issues. If they can't fix it themselves they always recommend a good service instead.

I've been using Chet's for over 30 years. Wonderful people and service! Cost competitive with…read morevirtually any repair shop in town. They've done everything from transmissions to new tires. Will actually contact you when oil changes or other routine maintenance should be done. Eric (Chet's son) and his team go out of their way to give 1st class, personalized service. Wouldn't take my cars anywhere else!

ILLEGAL BEHAVIOR - SCUMMY BUSINESS PRACTICES - AVOID!…read more We've been using Chet's for a couple of years now due to their proximity to where we live, however we will NEVER be returning our vehicles for service here after our experiences during the last few visits. Last Tuesday, my wife's car went into limp mode. We had it towed here just to get the diagnostic work done to see if it was something worth fixing. It had a failed coil pack a few months ago that she drove with to get it home. This caused premature failure of the first catalytic converter, which is exactly what the mechanic (Matt) found wrong with it. On Thursday, they called upon finding this out and asked if they wanted us to proceed with further diagnostics (to check if the second cat had failed as well) and repairs. They quoted us $1500 additional parts/labor for an upstream catalytic converter replacement. I told them yes to the diagnostics, but to call me before they proceeded with any further work, as I thought the price was ridiculous. I had a feeling that what I said wasn't received properly, so exactly 5 minutes later I called back and was explicitly clear that we ONLY wanted them to perform additional diagnostic labor to check if the downstream cat had failed. I know I spoke to the same person both times because the number they called from and I called back to is different from their office number. They said they would be sure to tell the mechanic not to proceed with the repairs. Assuming that this would be a 10 minute job (dropping a scope into the downstream cat), I went in Friday to check if we could coordinate payment for the diagnostic efforts and arrange a tow for the car. The front desk employee (Roman) tells me the total was $1700 ($200 diag, $1500 parts/labor for parts replacement). After I explained the situation, he went into the back, apologized for the miscommunication issue, and said they would get the parts removed ASAP and make us whole in terms of payment. I figured this was reasonable, mistakes happen, and they were owning up to it. Come Monday afternoon, we called to see if the vehicle was ready to go. I spoke with Jeff on the phone initially who put the mechanic Matt on the line. He explained that since the parts were installed and the car had been driven (50 feet to the parking lot), the catalytic converter wasn't returnable and we would be on the hook for the full parts/labor as quoted. I told him that wasn't happening, to take the parts off and give us our vehicle back as left. Making a customer pay for unauthorized repairs is EXPLICITLY ILLEGAL behavior, under Wisconsin consumer protection law. My wife went in Tuesday morning to check on the vehicle (1 week since drop off) and they told her it would be a couple more hours before they got the part off. I called them back Tuesday afternoon, and they are now trying to get us on the hook for just the parts and they would comp the labor. They were charging $700 for the part. The vehicle is 11 years old and worth $3,000 at most, we are just trying to get another year out of it and do not need pricey OEM parts. I told Matt this was unacceptable, told him the state law that protects consumers in this exact condition, and let him know we would be taking them to small claims court if they would not honor our request. He blew me off and tried denying responsibility. We called back one more time, asking to speak to only the owner, at which point we were finally told that they would only be charging us for the diagnostic labor as authorized. When we went to pick up the vehicle Wednesday morning, and they only charged us for the diagnostic work as agreed. However, I took a glance under the hood and noticed the original catalytic converter was missing. I had to go back into the shop and ask for the part back, which is worth $50-100+ of scrap value. Come on. They have also charged us for snapping wheel studs that they overtightened in the first place. Tread carefully, these guys (or at least Jeff and Matt) will nickel and dime you for everything they can get away with.

Excellent establishment! The team here is incredibly knowledgeable and handles everything with…read moreprecision. I had a hitch installed, and they made sure all the factory-installed components were integrated seamlessly, ensuring everything worked perfectly. If you're in the Madison area and need a hitch installed--whether for towing or a bike rack--I highly recommend them over anyone else. Definitely steer clear of U-Haul!

Watchout for what you are getting…read more Took my 1988 Jacko pull-behind trailer in to get a bracket fixed, a one hour job I was told over the phone. Got my trailer back with a bill of over $1800 Dollars. I felt stuck agreeing to that but it was only after I told the manager that I wasn't going to pay over $2000 Bucks. Their charge was much higher. Big Rip - Off !! They had me over a barrel.

20 years ago I had a car leak fixed here and they were great. This time I had road noise from…read moreuneven car door. I called and stopped by same day. After a quick evaluation of the issue, he made a few tweaks and a few trips back and forth for tools. 10 min later my car door seemed flush again. Told me to come back if it wasn't fixed. Any big name body shop would have tried to manipulate a way to keep my car and charge me out the ass. This place? No charge. Not many honest businesses like this left. Thank you so much!! I will share this story often.

I went to this awhile ago and was pretty satisfied. I had an alternator problem with a car and took…read moreit to them. The first time they worked on it died but they came and towed it back to their shop for free and got it working and never had a problem after that. good price and were pretty nice.

Had work done on my Car- not a 4x4 done at J&L. Got the work…read moredone the same day, and under the quoted price$. highly recommend this business for suspension work. easy to work with, work done on time, good prices!

This place Rocks! the guys are great, personable, knowledgeable, know what their doing and most of…read moreall the price was so fair. They did some research then gave it an alignment, and recommended adjusting the camber. it fixed my problem and the wrangler now goes down the road perfect. Thanks again for the exceptional service, and answering all my questions. When was the last time you were happy to pay your Mechanic. KO