Sonika was amazing! I hadn't gotten a wax in quite some time, but Sonika made sure I felt…read morecomfortable and was very easy to talk to in terms of calming my nerves and ensuring I was aware of how to maintain a proper post-wax routine, as well as ways to make my experience less painful in the future. Overall I had an amazing experience at this location and will definitely be returning!

I am genuinely saddened to be writing this review. I have been a loyal client of Stripped Wax Bar…read morePort Moody for over 4.5 years and have recommended this location to many friends and family. Today, I arrived a few minutes late for my appointment and was immediately told by Sonika that only half of my service could be completed. While I understand that lateness can affect scheduling, what was disappointing was the way the situation was handled. I was spoken to in a rude and confrontational manner, accused of not valuing her time, and made to feel reprimanded rather than assisted. When I tried to discuss the matter with reception, no effort was made to resolve the issue beyond suggesting that I submit feedback by email. To make matters worse, another staff member came out and told me to lower my voice, despite the fact that I was speaking calmly and respectfully throughout the interaction. If anything, it was Sonika who was being loud and confrontational. I found this both unfair and upsetting. In over four years as a regular client, I have never had a single complaint. That is why today's experience was so shocking and disappointing. I encourage management to review the recordings from today, as the level of customer service I experienced was far below what I have come to expect from this business. Sadly, after today's experience, I will not be returning and regret having recommended this location to others.

I spotted this place as I was driving on Lougheed one day and checked it out since they're open on…read moreSaturdays. I've gotten both waxing done and eyebrow threading as well. For the waxing, I always call in advance and they're usually able to fit me in with decently short notice. All of the estheticians helping me have been really nice and done their job well - no stray hairs left behind and relatively quick so all is good on this front. As for the eyebrow threading, I've found that it's very hit/miss. You can't make reservations in advance but the wait is usually pretty short because you're in and out of the chair in 5 minutes. It's also only $5 which is awesome! As for their work, I've been there times where I've been really happy with the job and other times that I haven't been. I found that it really depends on who is doing it because they seem to do whatever they desire unless you specify how you want it done. Similar to how it's mentioned in other reviews, all they do at the end is put lotion on your brows so you might have a couple of stray hairs stuck to your face. Overall, this place is good for the price! I really enjoy getting waxes done here but the eyebrows are hit/miss.

Not at all welcoming no one even lets you wait time just keep sitting and waiting indefinitely…read more Would not recommend

Visited today for the first time. I have never had pro waxing done before other than a little bit…read moreof facial waxing. Location is super clean and tidy, in the rear of a hair salon. Private treatment room with a bathroom nearby. Waxing services were clearly explained to me before we started. Questions were answered. I felt totally at ease by the time I climbed onto the waxing bed. As per the website, I had taken some Advil beforehand and was very well hydrated. The waxing itself was effecient and not as uncomfortable as I was expecting. Phew. I had my legs and underarms done. It has been a couple hours and all redness is gone. I love the results and entire experience, so have already booked my next two appointments. Thank you!

I discovered Savvy Wax Lounge from Yelp. Took a look at the 1 review, looked through the website…read moreand saw that it was super easy to book online so I decided to give it a shot. Marina, who is the girl that runs the place is a pro. She's gentle enough, but able to remove the stubborn hairs. She's also quite easy going and will listen to your concerns. I'll be going back for follow up appointments now. The address is correct, Savvy is actually located in the room in the back of the hair salon.

I'm a fan of this place! I saw that they opened in mount pleasant by the library months ago and…read morejust got around to trying it and I wasn't disappointed. They had lots of availability so I was able to get the exact time/day I wanted. My waxer, Valentina, was super professional and knew what she was doing. She was patient and went through all the steps and I'm sure would be happy to answer any questions if it's your first time and you're a little nervous / unsure. The whole process was super quick as well. I knocked off one star just because of the price. A Brazilian with tip came out to just under $70 which is higher than most places I've been to so if you plan on going regularly I definitely recommend buying the packages they offer to cut down on the cost.

Not LGBTQ2SIA+ friendly at all. Not trans friendly. Booked a Brazilian wax online, came into the…read moreestablishment to be waxed by Chloe Hager and was refused immediately as they "need training" (bullcrap) and they "aren't comfortable" Simply denial of services on the basis of sex and gender identity which is discrimination under the BC Human Rights Code. The provider, Foxy Box POCO does -not- have a bonafied and reasonable justification to refuse service and them doing the service doesn't cause them any undue hardship.

It was my first time going to Cleopatra Brow Bar and I was greeted by the owner within seconds then…read moreI was offered beverages upon my arrival. I was then introduced to my eyelash technician. She was very through on what the process would be and how long it would take. She was very gentle and made sure my eyes were okay during the process. In the meanwhile, I chatted away with the owner during the whole thing. I am very very happy with the end result as they look fantastic! The decor of the place is very cute and chic and SUPER clean! Both the owner and the technician spend some time telling me how to take care of the lashes to have them last longer in addition to some other tips that was very helpful. Overall, it was an excellent experience and I have tried a few other lash bars and nothing was comparable to Cleopatra Brow bar and I highly recommend anyone who is looking to get eyelash extension!

I wish I didn't have to re-write my review to bump it down, but I've been disappointed too many…read moretimes in the past year. I still stand by my review that Simin is amazing - she really is! Unfortunately she only works select days at this location. That being said, every other person I have had has led to a variety of negative experiences; from completely ruining the shape of my eyebrows and then trying to convince me I was wrong about not liking them, cutting up my eyebrows badly through threading, and even giving me unsolicited advice on how to deal with my breakouts, the bad has definitely outweighed the good Especially for the price tag (I think around $18 for eyebrow threading), the level of service is not on par therefore I'm much less inclined to come back.

Lovely woman who did my finances eyebrows, he's always had his eyebrows threaded and let them grow…read moreout to change the shape and decided it was time for a threading appointment again. We came to Sati and she got us booked last minute and did such an amazing job. If we could give higher than 5 stars we would. Amazing service!

Whenever i take any service, i write review little later as the results will talk alot about the…read moreplace and its service . So, this waxing place is in the house. No doubt she is professional n sweet spoken. Very clean, efficient and quick to provide services. What i didnt like was the aftermath of waxing. I dont know if it was the wax or the way she did it that i got hair grow really quick. I mean whenever i wax , its easily 4 weeks releif but this time no. Also i found her no cheap. She charged the same price as my waxing parlour does. Only best thing is that she is available more then regular hours. Literally from 6:00 AM to 10:00 PM . All u last minute girls - this is ur place to go. Try to schedule an appointment n take only cash with you. She does take e-transfers .

Today I had the pleasure of finding this jewel of a studio Anna receiving the best pedicure of my…read morelife, by Mila. She is awesome at making feet feel like brand new. The owner is very sweet and accommodating. I am traveling through the area out this would be my salon of choice, hands down. Thank you ladies for making my day.

I wasn't going to put this out as a review, but i sent this to your company 3 days ago and haven't…read morebeen contacted. I have been a customer since you first opened and have recommended your studio to many of my friends. The last time I had an eyebrow and eyelash tint and mani pedi you over charged me. No problem, everyone makes mistakes and you gave me a credit towards my next visit which was yesterday, November 22nd. Unfortunately your company has chosen to use not properly trained people to tint eyebrows and eyelashes (Leila). My eyebrows are not very well done, they do not match each other. I can live with that. I am attaching a photo of the damage done to my eye from the eyelash tint. I hoped it would get better today, it hasn't. I didn't feel comfortable at the time and was concerned the person who was doing this wasn't knowledgeable enough in what she was doing. This is bad!

I've been coming here for a few years for waxing and I've always had a good experience. Booking…read moreonline is easy and the location is convenient. I usually park at Whole Foods and do some grocery shopping afterwards, so I get my parking reimbursed, which is a nice bonus. The place is always clean and everyone is friendly and nice. I don't really have a favourite person--I usually just book with whoever is available and I've always had a good experience. Everyone I've had has been professional and on time. Definitely recommend!

Conveniently located in the Solo buildings, it's easy to access by skytrain, but parking there can…read morebe a bit hectic. The lobby is decorated with their standard purple and white decor, clean and simple design. The girl at the front desk was very pleasant and friendly. My appointment was pushed back 10min with no notice, but not a huge dealbreaker for me. Vanessa was great, and made you feel comfortable without being too chatty. Love that you can easily book appointments online. The pricing is definitely on the high end, but it was convenient, the room and equipment were clean, and they did a good job.