First off I just want to say I've been coming here for a few years now. This nail salon is so relaxing, easy to book, and the staff is wonderful. Jasmine has been my nail tech for years and she literally is so talented. If you're looking for a professional that's a perfectionist and is great at her craft no matter what you like...you'll be leaving the salon happy. Linda was incredible too! I tried the coffee pedicure a new service to the salon. This pedicure was not only rejuvenating but it smelled amazing every step of the way and left my feet/legs feeling silky smooth. Amy is also so sweet! read more

Nailtique - Nail Salons Near Me - Sierra Madre, California

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I love the nail artists here - I have only been disappointed by my nails 1 time - every other time I love my nails and the gel x stay on for weeks. Unfortunately I may stop coming due to the blantant mismanagement for this nail shop. Their appointment "system" is a disaster. They are told to accept all of them so they can make more money, but then they dont have time to get to everyone. They are also told not to turn away walk ins. Most of the time, people appointments have to wait - yesterday people with appointments waited 2 hours! The people working there are exhausted, over worked, and often dont get a lunch break as a result as well. People get mad and yell at them but it is not their fault at all...this is a management problem that flows down to the workers and effects their tips, breaks, and overall work life. So sad. Treating people this way is awfulllll. There's often no one at the desk to greet you or check you in, and when there is, its 2 younger women who are very very confused and not equipted to be working a front desk. This used to be my favorite nail shop, ugh. read more

This is an updated review as I've been coming faithfully every month since they opened a few years ago. And frankly, the customer service varies depending on whether the one of the owners is present or not. I went in this past Friday, walked in at 6:40 pm, told the 2 girls at the counter that I wanted a pedicure and gel ex removal. The hostess said ok, so I proceeded to pick out a color. I sat and waited about 10 min, no one was saying anything, not even the guy who normally does my gelx, or the older lady who's usually in charge. Everyone was giving me side eye looks and rushing out the back door. I got the feeling of "she'll figure it out we're closing." It was a bit humiliating. Amy came and said she'd do my pedicure once she got free. I appreciated her so much for taking me on. When I asked her if anyone would be able to do my nails, she wasn't sure. I disclosed that I was having a surgical procedure the next morning and would appreciate if someone could take them off (per drs request). She took immediate action and went to the 2 young girls at the front desk. When she told them that it was an urgent request bc of my procedure, one of the girls replied with, "Well she should have came sooner." That was kinda hurtful bc little did she know that my procedure was emergency stat. And regardless of my procedure, if they weren't going to have time for me, they should have told me when I checked in, instead of having me wait, and I could have gone down the street to one of the other nail salons. Amy turned to another nail tech who was helping another client. Asked if she could accommodate, and yes she asked Vilan if he would be able to take them off and he did. I appreciated him for it. After my services were done, I left within the hour and would have taken 35 min overall had I been seen right away. I've been a loyal customer to Nailtique since they opened but that girls comment and their lack of communication upon check in was disappointing. read more

Nailtique - Nail Salons Near Me - Sierra Madre, California

They greet the customers so nicely. Always very personable. I've also had first class service and excellent work making my nails look perfect. read more

I've been here a few times and gotten my nails done but this was the first time I did a pedicure and I was disappointed with the end result. Just looks sloppy. The lady was wanting me to do gel which maybe would've looked better but I just wanted regular polish this time -- still not a reason for them to look like this. read more

Nailtique - Pedicure French tip - Nail Salons Near Me - Sierra Madre, California

This was my second time at this nail shop. The first time, I walked in hoping to get a gel manicure. The lady who noticed me asked me to pick a color. Her tone was kind of rough and rude. I find their gel color selection to be limited. There were only two sheets of colors. Maybe the other color samples were given to other customers or somewhere else???? I even asked her if there were more colors to choose from and she pointed to the same two samples she had. I was told to pick a color and wait. After waiting for 15 minutes I left. There are three other nail shops in this Sierra Madre Foothills shopping area. This nail shop is relatively new so I decided to give it a try. But there are plenty of options within a 1/2 mile radius and other shops have more color selection. I was in the area again three weeks later, and decided to given them another try. I walked in and a different lady greeted me and informed me there is only a short wait and asked me to pick a color. I was there to remove my gel manicure and I wanted to do a regular manicure to give my nails a break from all the chemicals from gel. After I picked a color, she told me to sit next to her and wait. I waited for about 5 minutes and she asked me to move to a different station. I didn't know why she didn't have me sit there in the first place. Regardless, I moved. If the moving around and waiting were the only issues, that would have been fine with me. The lady started cutting my nails. She was cutting so close to the skin underneath my nail, I started pulling my finger away. She yelled at me for doing that. I asked her not to cut too short. She said she's trying to make all the nails even. I had a really short one that broke off. I said it's ok to not make them even and if you are going to cut them so short and so close to the flesh underneath the nail, you need to push down the flesh, so I don't feel like you are going to cut my skin. I even gave her a suggestion on how to mitigate the situation.. I was coaching her on how to cut nails close to the skin so the client wouldn't feel like their flesh is gonna get cut. She didn't listen. I pulled away again, afraid. She yelled at me again. She said if I pull away, she can't do her job and she may end up hurting me. I said you are already hurting me and you are doing it over and over. After all the back and forth, I paid for the gel manicure removal and left. I didn't want her to file or do the coloring anymore. I didn't trust her. I never had any manicurist yelled at me or argued with me like this. I was not expecting of being fearful of getting cut and getting yelled at multiple times. The interior was spacious and new. But the service was unprofessional and the work unskilled to say the least. read more

I called in for an appointment they told me to come in at 3pm for gel mani/gel pedi. Went in and was told there would be a 20 min wait. I waited 40 minutes before asking how much longer it would be and the front desk told me AT LEAST 30 more minutes - so an hour and 10 past appointment time. They told me it would be best to come in a different day instead and completely wasted my time with no attempt to make things right. read more

My favorite nail Salon . Ask for a glass of champagne and enjoy the amazing experience

don't bother. they don't honor appointments. i made an appointment online, which was confirmed, but they were overflowing and had absolutely no space for me. there's also no one to acknowledge when you walk in. seems chaotic and the opposite of a nail salon vibe. read more

Had an appointment and waited for an hour and a half before leaving. They do not honor appointment times. Would not recommend and will not be returning. read more

Is there a 0 star option? I came to this location due to the praised reviews. My regular lady was booked and my gel polish all chipped or peeled and I couldn't wait for her as my nails were just gross . The lady that did my gel x extensions did a horrible /job design. She drew so poorly I just asked for stickers because she couldn't draw . Then the corners chipped after one day !!!!! I called to get them fixed and they told me to email the pictures: I did and no answer . I called to follow up and the guy said he doesn't make that decision look, I'm a busy working mom. I don't have time to beg to fix what they poorly did . Never coming back .. nor am I coming back to get it fixed . read more

Nailtique - Chipped polish - Nail Salons Near Me - Sierra Madre, California

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Susan always gets my nails right. She is very detailed with the nail dip powder and I always leave satisfied with her work. She's the best! read more

Nailtique - Nail Dip Powder - Nail Salons Near Me - Sierra Madre, California

I have been going to Nailtique for a while now to get gel pedicure and gel x nails. Their staff is always so friendly and welcoming. Ivy does an amazing job on my fingernails. She is very talented and can do nail art! She had done Gel x sets and gel builder fills on me. They take walk-ins, but I recommend calling beforehand to ensure they have space for you at the desired time. read more

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My biggest beef with this place is they make you can appointment and then have you wait for an hour. Why can't you just say " no, we don't have time today" . read more

Love this nail shop. Perfect location. Tons of little shops around for coffee, lunch or some gift shopping. It's clean, I've never had a bad appointment, tons of nail colors and my girl Ivy is truly a gem! She's meticulous, consistent, and her attention to detail is unmatched. I've never left an appointment disappointed--my nails always look flawless and last beautifully. Honestly, I debated even writing this review because I'm scared to share her... But she deserves the praise! read more

I am a Sierra Madre resident and I hate that I have to write this review. Honestly, this nail salon is probably one of the worst ones I've been to. I've been here several times only because I live 0.5 miles away and it's convenient to be able to get my nails done quickly. However, every single time has been a disappointment. I make an appt and when I show up, the employees have no idea that I made an appt. They don't seem to communicate to each other. The service is horrible. They are not helpful and the owner is a man and he refuses to do anything about it. The customer service is severely lacking and I've never witnessed such a chaotic nail shop. It doesn't seem difficult to be able to keep appointments and be kind to your customers. Especially in this small town, I am so disappointed by the lack of service. Don't go here. Save your time and money and go down to the other shops in town. read more

I've been coming here for years, but unfortunately the level of service has really gone downhill. When the owner isn't there, appointments often feel rushed and the small touches that used to make this place stand out, like immediately offering you a drink, are often missing. Some of the staff can also come across as inattentive, unhelpful, and at times rude. It's disappointing because this used to be a salon I really enjoyed and recommended. read more

Unprofessional. Racist. Manipulative cheats. Do not come here I witnessed the employees upsell a special needs man while his care giver was in the restroom to scam him out of 40$ and then tried to make it seem like they just couldn't afford the services. read more

My wife and daughter cannot rave enough about Nailtique, a cozy salon in Sierra Madre, wear your manicure and pedicure come with an extra helping of kindness. For a guy who cuts his fingernails most of the time with the pair of needle nose pliers, even I can see the high-quality and attention to detail on Mrs. Picante's nails. With service ranging from basic mani pedi to specialty services like gels and acrylics, this place has it all. Definitely worth a look, and schedule an appointment. Quality tends to be busy. read more

I gave my Mom a pedicure for Mother's Day. Holly took such great care of my Mom. She took her time and really pampered my Mom. My Mom said that it was the best pedicure of her life! Thank you Holly and Nailtique for a spectacular experience!!!! read more

Wow! Jay to the rescue! For some odd reason, 3 of my Gel X nails somehow cracked, one literally snapped in half. With a wedding I am supposed to be a guest at today, I was desperate to get it fixed. Jay saw me right away and made the situation right and did my nails so fast knowing I had a wedding to go to! Thank you so much Jay! I will be coming back! Already set my appointment for next week! read more

Nailtique - Before - Nail Salons Near Me - Sierra Madre, California

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Alright. I originally left a bad review but then deleted it because I went back and had my nails fixed.. they made the SAME lady fix my nails. She's been there for only 3 weeks and she told me she messed up on my nails because she wasn't wearing the right glasses and was laughing about it. Keep in mind I am 34w pregnant. I got them done for my baby shower and they looked terrible. I have a 2.5 year old and can't keep going back to keep getting a terrible job done. read more

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So happy I found Nailtique! Its location in Sierra Madre near cafes, shops, and restaurants - very cute area. I've been having trouble finding a quality mani-pedi and have probably went to 10 different nail salons in the Pasadena area, the pedicures were always lackluster and disappointing. I always get the best pedicure offered to get the callus treatment and longer massage but they always left me feeling like I wasted money. Until now! The salon is very clean and welcoming. Tina is amazing for pedicures, she not only made my nails look beautiful but I felt so relaxed afterwards, I had no calluses left and she gave me a strong leg/foot massage. Amy is my go-to for manicures, she is also amazing. Amy is so meticulous and ensures your mani is perfect, even for me who gets standard gels (no extensions) she gives me the same care as someone who gets extensions. She also gives a strong massage including shoulders since I type at a laptop all day. read more

Nailtique - Gel Manicure OPI 223 - Nail Salons Near Me - Sierra Madre, California

Kelly and Linh make an excellent mani-pedi team! They were both so kind and warm from the start! I had a gel pedicure done by Linh - she was very precise with the polish and left my feet so smooth. Kelly was such a pleasure to talk to- she is hilarious and helped the time go by quickly. I don't find myself in the area very often but I will gladly make an effort to come out here again and request the two of them! read more

Nailtique - Manicure by Kelly - Nail Salons Near Me - Sierra Madre, California

Nail shops in general have become so unaffordable. Not sure why their prices are so high. I was quoted one things and at the end of my service the price was much higher. Also the nail technicians are rude and talk about you to each other in another language that you can't understand. I am exploring doing my own Gel x nails and DIY pedicure because these prices are highway robbery. Lower your prices and don't expect return customers with your ridiculous prices ! Nail tech was very very rude read more

Called for an appointment. They said one hour so I showed up exactly one hour later. Then they said it would be another hour. Appointments mean nothing here. They do lovely work but don't respect your time. After you are treated badly multiple times you find another place to go read more

Nailtique is very, very good at designs and is a very nice, clean salon. The last two times I have visited, my nails have popped off less than 24 hours after getting them done(gel X set). I love my nails, but I can't keep paying for good-quality nails when they stay less than a day. read more

I have been coming to Nailtique for a few years now . I needed a last minute appointment for my nieces graduation a few years ago. Got a same day appointment and was taken right away when i arrived for my appointment. Since the woman who started doing my pedicures choose to retire , I have had a few ladies help me . Both are very nice . I have had Lee the last few times and I love her . Today i walked in and the water was ready and Lee was waiting to greet me. It isn't this way every time . However every time is still a wonderful experience. Being in the service business myself sometimes time gets away from you or you are talking with a client and I might have to wait a little bit . But being a single mother and a working full time I don't mind the extra soak on my feet and some quiet time to relax . I have never witnessed anything but great service and the owner Julie making sure I am pre booked and I have everything I need when I leave . All the times I have been here I have never seen any service person ever be rude , racist to anyone . It is sad that when people feel the need to pick on people , women and men just trying to work hard . Especially in the climate we are in today we need to try and remember to be kind to one another and give people grace . Not more grief. Come check them out . My mom and daughter come here as well. It is great to have a place where they know you and make you feel so welcome when you arrive . Thank you Julie and staff for always taking care of me . read more

This is the best nail salon I've found in SGV. They're consistent and their designs are always so cute and hand painted. They use SNS products, LOVE! And they're all so friendly and welcoming. Whenever I have done something to mess up or break a nail, I run in for a quick fix and they're so accommodating and they seem to get that life happens. No need to go anywhere else. Helen does a fantastic job with the dipping powder. Reasonably priced compared to other salons offering similar quality. read more

Nailtique - Helen does a great dip manicure using SNS - Nail Salons Near Me - Sierra Madre, California

I got my nails done here with my boyfriend this weekend and had such an amazing experience!! We both got CBD pedicures and manicures. I got hard gel on my nails and Ivy did SUCH an amazing job. my nails looks perfect. We also had so much fun!! They gave us champagne and the girls doing our services were so much fun to talk to. Everything was amazing, I will be back! read more

Nailtique - Nail Salons Near Me - Sierra Madre, California

First time visiting Nailtique and I truly enjoyed the experience. The ambiance is perfect for a spa nail day; Ivy did a lovely job with my gel French tip and Tina left my feet feeling so soft with the deluxe pedicure. I'm looking forward to coming back. read more

Ivy was so wonderful. She did exactly what I asked and it looked clean and polished. Highly recommend Ivy. read more

Nailtique - Nail Salons Near Me - Sierra Madre, California

Attempted to take advantage of a special needs man changing him $80 for a basic pedicure. I advocated for him and they tried to make it seem as though I couldn't afford my services. Laughed in my face called me disrespectful names told me to shut up so displeased with service RACIST, ABLEIST, DISRESPECTFUL! Do better for the sake of humanity karma is real !!! read more

extremely clean and nice friendly staff, however, one of my gel x nails broke in literally less than 1 week :( read more

Nailtique - gel x manicure - Nail Salons Near Me - Sierra Madre, California

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We loved our nails and the service was amazing! Lena ivy and Geneva were so sweet and attentive. Great experience! read more

Nailtique - Nail Salons Near Me - Sierra Madre, California

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As my grandchildren and I were leaving we were blocked by the staff. I think it was over a tip but I couldn't understand what they were saying. Ten for a pedicure, five for a manicure, twenty for fill seems fair to me. Mind you I had just spent over two hundred dollars for the three of us. I have enjoyed Kobe's work but this was bad. Tipping is at the discretion of the patron. read more

Excellent service and lots of fun colors and styles! Really nice and welcoming environmen.

Overall great service and love the color selection. Ivy in particular gives really good gel x manicures

I love these ladies! Always a wonderful experience. Hot tea, clean environment, all the colors to pick from and good vibes. Amy and Ivy in particular are my go to girls read more

Nailtique - Pampering my mama- always uplifting post self care - Nail Salons Near Me - Sierra Madre, California

A new nail salon that just opened in Sierra Madre - I was able to make a reservation for that day, 3 hours from when I called. I arrived on time, and waited about 15mins for someone to service me. Not bad! The salon is spacious, clean, has no tv (woohoo!!), and lots of colors to choose from. I was only getting my hands done, so I sat in the middle area but there are spa chairs all around the salon. It got pretty packed while I was being serviced, and some customers who had reservations waited a while, and angrily stormed out. Because the salon is new, it seems like they accept too many walk-ins despite reservations in front of them, so Nailique should be careful about overbooking to avoid pissing new customers off. The woman who did my nails was alright. She seemed a bit occupied handling the angry customers who stormed out, and filed my nails a bit crooked, but she fixed it later. I do really like how they have a lot of colors to choose from, more than other places I've been. So I'd likely come back just because of that. Like other nail salons, they get very busy on a weekend, so I will likely come back on a weekday. It's worth coming back to. read more

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