Great service and really good job on my pedicure and my French nails. Friendly customer service as…read morewell.

Amazing service! Great drinks, and gives you exactly the design(s) you want and the chair massage…read moreis amazing!

Had the absolute worst treatment of my life here. Do not get the guy with the dragon emblem on his…read moregold chain. I showed him an example of what I wanted, which was stiletto's first words he said was I'm gonna hurt myself. Dude would not stop saying he's the only one that could do stilettos because they're so hard (there not) Literally threw a tantrum because the bottom of my thumbnail wasn't completely dry from being under the light ( it felt warm. It looked like it was to me. I have long hands and long nails), which was super easily fixed and after he fixed it, he treated me like I was stupid. I was trying to be happy and go with the flow since me sitting there not saying anything and being nice was pissing him off. I didn't wanna upset him more but dude finishes with saying in my 25 years of experience Nobody's done this, your imagination is too big. Since I took up an hour and a half of his time, I tipped him 60 after he overcharged me (100)I didn't wanna make a scene so I paid for it and left, but this establishment has permanently lost my business and I pay good for nails simply because Time is money and that guy just screwed himself out of multiple good tips and the establishment out of good money. First and last experience. Would do a -5 stars if I could, and the nails are shitty and caked up looking. I pointed out how he could improve my nails and he said no they're supposed to be that way so I wasn't gonna argue with bullshit. Will be advocating for people not to go here.

Service requested, being a little more friendly, the quality of the service!…read more Started out great - quickly failed

My experience at lotus had to have been one of the best I have had in awhile especially in Durant I…read moregot a French set and a pedi... I did have an issue at the beginning with first man just being a little rough and feeling like I was being rushed.. usually I sit and just won't say anything then usually I won't go back but today I decided to say something and boy did they go over the top to make sure I new they were sorry and they fixed and made it 1000 times better it made me a lot more comfortable with them also I have no issues with the gentleman because he could have just been having a rough day I would know because as a cosmo I have a few a time or two myself but it's how you correct yourself that matters and I will say I will 100 percent will be going back.. I want to thank the amazing owner , family and employees that's helped take care of a single momma just trying to pamper herself

I went here because my normal nail salon was randomly closed. I had been here once before and had a…read moredecent experience so upon coming back I asked for a dip manicure. For some reason the nail tech painted the dip powder on with a brush instead of dipping like you are suppose to do. She also only put on one layer and I was charged over $50 for it. 2 weeks later, I went back to my regular nail salon we could not get the dip off. It is stained onto my nail. The second picture is from 6 weeks later, still have black dip on my nails. No matter what we tried it will not come off!!!

I have had the hardest time finding someone in Durant who can do nails. One of the ladies here…read moreshaped and did my nails exactly how I wanted and was very educated on what she was doing. I definitely recommend this salon!

I've had almost all of their employees work on me and have NEVER been dissatisfied. They go above…read moreand beyond to make sure I get what I want.

I have been getting my nails here with Denise and Kevin for years and I trust them 10 +read more

Took my fiancée here to have her nails done getting them ready for our wedding. Must say it was…read morenot the best experience. Most of the staff were friendly enough, but our girl seem to be feeling bad. She didn't trim the nails straight and the nail art was hardly worth the extra money. Also my fiancées fingers got roughed up by the buffer. The girl may have been having a bad day because the store itself was busy however we will not be back.

Went I for only polish,he ground hard on nails with a grinder,painted them and sent me on my way…read more Went shopping later and the paint still hasn't dried,it was a mangled mess I removed when I got home and seen my nails were scared and scraped. They will grow out but I'm pretty upset,I can tell they don't care.

Went in on a Saturday afternoon for a manicure. After a slight wait I was seated at the…read moremanicurist's table. My nails were soaked and she pushed back my cuticles and trimmed them. She then rubbed a sanding block over the top of my nails, dripped some oil on my cuticles, rubbed some lotion on and had me wash my hands. Then nail color and top coat applied. I keep my nails short but she never filed my nails, and they needed it. After painting them there was polish on my fingers on the sides of my nails and on my fingertips. She seemed more interested in the OU game that was on than her job. I have done a much better job at home myself and I DO NOT recommend them at all.

Had the absolute best experience!! For my first full body massage Crystal made me feel comfortable…read morethe whole time and I felt amazing after!! The facial was also amazing and left my face feeling refreshed and smooth! Will definitely be returning for more soon

I had the absolute worst experience here today I had an appointment scheduled a week prior for a…read moreprenatal massage. I show up for my appointment 10 minutes in advance as advised. As I sit there a young lady finally comes out doesn't say anything to me so I ask " hi ma'am it's my first time here. What am I supposed to do" she tells me that the lady doing my massage was in a massage and will be out shortly to fill out some paperwork. I continue to wait for another 25 minutes. At this point a gentleman comes to the front. I asked him when they will be ready for my massage considering it's past my appointment time. He proceeds to get on the phone and go to the back then come back out to tell me that whoever was supposed to be doing my massage is out and she thought she communicated that with me. That NEVER happened or I would have never wasted my time showing up. Needless to say this was extremely unprofessional environment and a birthday gift that was gifted to me that will never get used.