I had a gel mani and basic pedi. I've generally had an okay experience here. It was $50 for a basic…read moremani pedi, and $72 for the gel and French with basic pedi. Both came with a nice shoulder massage. The basic mani came with a hand massage too but I think they didn't have time during the gel mani. Mind you I haven't had gel done since pre covid and I have thin nails but she still gave me 2 tips using ANC instead of gel. I thought this was weird since my old place used to build it up and didn't so powder ANC for tips. Also, my old place used to be great at cleaning up cuticles on the sides but none of the new places bother, this one as well. My biggest complaint is; my old manis I used to push to 6 weeks. This one chipped after 1 week exactly. I was very disappointed.

Not only is this place nice it's very clean. The women who work here are so kind and helpful. I…read moreonly had a picture for reference, the women who did my nails blew me away. She nailed it! She gave me exactly what I was looking for. I wanted a Black tip with some gold accent. It's for my wedding this weekend. Wow wow wow I'm so happy with the result. I will absolutely be going here for now on. I will also recommend them over and over.

I have been coming to Red Lotus for 15 years. I always get a mani/pedi. Every technician does a…read morefantastic job and is friendly and respectful. I even trust them to pick out nail colors for me!!

I have been coming to the Red Lotus for many years. I have never had a bad experience. The service…read moreis wonderful. The staff is professional. And the owner, Annie, is always accommodating and fantastic. And I always love the job they do! They make you feel welcome every time!

Everything i asked done to my nails they get it every time .. business is clean and they are great…read morepeople...

The people who did my nails have moved from Domani Nail Spa to Splash! The place is beautiful and…read moreso clean. Everyone is very friendly and of course I love Sonny and Lilly. They are the very best. I have been to this new spa twice now and have been very happy. Better parking, friendly atmosphere and professional nail technicians.

Hello, I wanted to…read moreprovide feedback regarding my manicure and pedicure appointment today between approximately 1:00-3:00 PM. I am sharing this constructively because I believe there are opportunities to improve communication, customer care, and service consistency. When I arrived, I explained that I currently had UV gel nails and was looking for a manicure option that would provide durability against chipping without continuing UV gel. I specifically asked for guidance because I am not highly familiar with nail products, removal methods, or the differences between service options. I first asked the owner/manager for advice and was directed to discuss details with the nail technician. During the service, I again attempted to ask questions and seek recommendations but struggled to receive clear explanations or education regarding available options. One opportunity for improvement may be providing customers with a simple explanation of the different nail service options offered, why customers typically choose one option over another, expected durability, removal methods, maintenance requirements, and any tradeoffs involved. Customers should not have to assume knowledge of industry practices. (Written out with options like menus with numbers/letters). During my pedicure, several concerns occurred: * My toenails were clipped before soaking began, which surprised me and felt rushed. * Cuticle work was performed with significant pressure. I verbally asked for lighter pressure and reacted with pulling my toe back, but the pressure did not change. * My feet and toes were handled roughly during filing and trimming, and multiple times the file contacted my skin rather than only my nails. * Existing nail product removal was done with an electric grinder rather than acetone. While I now understand this may be a standard approach in some situations, there was no explanation provided beforehand. * Communication throughout the service was minimal, and the overall approach felt abrupt rather than attentive or customer-focused. * The leg massage portion felt repetitive and lacked adjustment in pressure or technique. * During the pedicure polish application, I asked whether there was any protective topcoat or additional option that could help improve durability and reduce chipping. I was told there were no additional options available. Before the manicure began, I specifically requested acetone removal rather than electric filing, but the electric grinder was again prepared without discussion. During the manicure itself, filing again contacted my skin rather than only my nails, and my hands were repositioned abruptly after I reacted. I also observed that there was no visible communication or signage regarding cell phone usage expectations or policies. During the manicure, I received an important phone call from my son's dentist regarding ongoing dental issues and answered briefly to let them know I would return the call. During that interaction, I perceived visible frustration and body language from the technician that made the environment feel uncomfortable and unwelcoming. Shortly afterward, I decided to leave before my manicure was completed. I had hoped to discuss these concerns directly with management, but the manager was unavailable at the time. My purpose in sharing this is not to criticize individuals personally, but to provide customer feedback that may help improve communication, education, gentleness of technique, professionalism, and overall customer experience. Thank you for your time.

** Update as of Friday 12/19/25 one of the gels chipped. So disappointing!! Barely 24 hours old!**…read more I called the morning of and was able to book an appointment for this afternoon at 12:30! The salon is very clean, beautifully decorated, and staffed with welcoming friendly nail technicians! I chose a mani/pedi. I had the coconut mask on my legs and paraffin wrap on my feet, especially on my dry heels. I also enjoyed the massage, hot stone treatment, and hammering treatment with wooden handled rubber hammers. Very nice!! I picked out regular polish for my toes in a deep sparkling green! The experience was lovely! Ava is fast and thorough, friendly, and thoughtful. The massage chairs are great! Before I knew it my pedicure was complete and it was time to shuffle over to the manicure station! I chose a dark green gel and asked if I can have some nail art- snow, snow drifts, and pine trees. Ava gave me a wonderful manicure. She applied the gel color until it came time to do the trees. Joyce painted the trees on two fingers and did a wonderful job! Then Ava completed the look with silver sparkle snow drifts! I am very happy with how my nails look! I will definitely return the next time I am in the Saratoga Springs area and need nail services!

I have been getting my nails done here since the day they opened and still consider them by far the…read morebest salon I have been to. I travel a lot for work and have been to many across the state, Joy, Leo and all the staff provide a great experience and nails that look top notch. Trice

My first pedicure experience was just kind of your run of the line same and as to be expected, my…read moresecond was fabulous! Will go back every time from now on!

I had such a wonderful experience at this nail salon! From the moment I walked in, the staff was…read morewarm and welcoming, and they really took their time to make sure everything was perfect. I went in for a pedicure and a French manicure, and I was so impressed with the level of care and attention to detail. The technician was incredibly thorough--nothing felt rushed at all. They made sure my nails were shaped beautifully, the cuticle work was clean, and the polish was applied flawlessly. The French tip came out crisp and elegant, exactly what I was hoping for. What stood out the most was how attentive they were throughout the entire appointment, constantly checking in to make sure I was comfortable and happy with the service. It felt like a relaxing, high-quality experience rather than just a quick appointment. I'll definitely be coming back and would highly recommend this salon to anyone looking for a meticulous and relaxing pedicure!

We were visiting from out of town for a wedding and came across Yuan. It's a beautiful, small salon…read morein a classic New England downtown. My family went - I had a manicure and pedicure. I don't like dark colors on my hands and they had a great selection of neutral colors. My daughter also had a manicure and pedicure and got some cool nail art. Husband joined in on the fun and walked away with very handsome hands and feet. Clean salon and kind staff. Highly recommend if you're passing through Cohoes!

I wanted to take my niece out for her birthday and do something nice. She wanted her nails done so…read moreshe asks and she recieved. I needed somewhere in Saratoga and was referred to this place. Loved the clean business and the selection of colors. But I must say I was a little disappointed in the fact that they said they could do my design on MY nails but then she tried and then said I cannot do it. If I knew that from the get go I would had gotten another color. I improvised but I'll get them changed in a week or so bc I'm not a fan of what she did. My niece however, LOVED her nails. That's what mattered to me. Personally, I don't think I'll go back but I'm sure they have some dedicated clientele. Update. 2 days in and 4 of my nails chipped. I will not return

Amazing pedicure! Staff is wonderful- friendly and welcoming…read more Always a great experience- highly recommend! Tee is terrific.

Emily charges $65 and Adian charges $54. What is the regular price for seniors? Both workers used 2…read morecoats of polish then a clear topcoat both charged different prices, why is this, I'd like to know?

My husband and I have been going to lucky nails for 3 years... very happy with manicures and…read morepedicures.... Always ontime... everyone is very friendly and it is nice and clean..... we use Wendy and Eva and always very satisfied..... have sent many people to lucky nails!!!!