I called on Saturday, 7/12, to see if they had availability for a pedicure, and they were able to…read morefit me in an hour before closing. I was visiting from out of town and had limited time in the area so I appreciated them accommodating me on short notice.
The technician who started my service was very kind, but she mentioned a few times that she wasn't feeling well. Out of concern, I told her she could skip the polish and stop early. Later, I regretted that decision and called back to see if I could return to have the polish applied. The receptionist was not particularly friendly, but eventually agreed I could come back the next day, Sunday.
When I returned, the overall vibe was a bit off. The receptionist and the new technician seemed cold, and it felt like there may have been some internal discussion about the situation. Nonetheless, the service was completed.
Unfortunately, by today, Monday (7/14), the polish on one of my toenails has already chipped, which is frustrating so soon after the appointment.
When I used to live in Miami Lakes and when I come to visit, I typically go to the other location by Veterans Park and see Magalys, and I've always had great experiences with her. They were unfortunately booked for the rest of the weekend.
While I've had consistently positive experiences at their other location, this visit was disappointing by comparison.